Sterling Home - Glasgow Reviews 

277
•
TrustScore 4.5 uit 5

4,6

2129 London Road, G32 8XQ Glasgow, Scotland, GB

•

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Beoordeeld met 5 van de 5 sterren

Went to Stirling home at London Road Glasgow and the sales assistant was very helpful. Her Name is Marion Hanley. She was very attentive and nothing was any trouble. Only downside to my visit initiall... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

5 stars so far. Service in tore was wonderful. Helpful, friendly staff with good practical advice. Awaiting delivery so can't comment further justyet.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had a very good experience with the whole process. The only hic up was I sat in all day waiting for the carpet fitter who did not turn up until 7pm in the evening.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We visited the Glasgow branch at London Rd. to check out bedroom furniture, member of staff Andrew was so patient friendly and extremely knowledgeable about our enquiry ,he took the time to explain... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. ook in
  3. Matrassenwinkel
  4. Slaapkamermeubilair winkel
  5. Vloerenwinkel
  6. Woonkamermeubilairwinkel
  7. Woonwinkel

Geschreven door het bedrijf

For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.


Contactgegevens

  • 2129 London Road, G32 8XQ, Glasgow, Scotland, Verenigd Koninkrijk

  • 0141 7641144

4,6

Uitstekend

TrustScore 4.5 uit 5

277 reviews

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4,6

Alle reviews

(277)

1.154 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

We were helped by Marion Hanley with…

We were helped by Marion Hanley with our suite we bought. Marion was very helpful and pleasant. She went above and beyond to make sure we were happy with our purchase.

25 juli 2025
Logo Sterling Home - Glasgow

Antwoord van Sterling Home - Glasgow

Hi Patricia

Thank you for taking the time to leave a review following your visit to our Glasgow store.

It's great to hear that you enjoyed your visit and that Marion went above and beyond to make sure you were happy with your choice.

Thank you for choosing Sterling Home to supply your furniture and we hope you love your suite when it arrives!

Kind Regards
The Sterling Home Team

Beoordeeld met 1 van de 5 sterren

Failure to Deliver Bar Stools 11/08/2025

We visited the Sterling store on 27/06/2025 where we ordered two Starley bar stools (dark Brown). We placed the order on the basis that they could be delivered in 4 weeks (as advised by the sales assistant). This would have meant that we should have received these around the end of July. On contacting the store today we were advised that it will be September before we receive our order and at this point in time the date Sterling cannot advise when we will receive in September. Having paid in full (what we thought was the right thing do since it was only 4 weeks until delivered) we are still awaiting delivery which we have been advised will now be September (date uknown). Had we known it was going to be a September delivery at the time we would have went elsewhere. Unfortunately the sales person lied to us. Not only that but Sterling then sent out this customer feedback review event though we have not received our goods. Overall disappointing as having been a Sterling/Forrest customer for many years and never experienced this issue before.

27 juni 2025
Logo Sterling Home - Glasgow

Antwoord van Sterling Home - Glasgow

Hi Colin

Thank you for letting us know how you feel.

We understand that you will be disappointed and we really are sorry that your bar stools will not arrive within the timescale advised to you at the point of sale.

Whilst we can assure you that our sales team would never lie to a customer, perhaps it would be best to discuss this directly with our order management team. Unfortunately, things can happen from time to time that are outwith our control and we are very aware of the inconvenience and disappointment it creates for our customers.

We will investigate why you have received this request when your goods have not been delivered.

Please accept our sincere apologies again for any inconvenience that this delay is causing you.

Kind Regards
The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

Bar Stools

The bar stools I wanted were in stock.
Arrived in store on time.
Well packed and easy to assemble.
Look great in my kitchen.

26 juni 2025
Logo Sterling Home - Glasgow

Antwoord van Sterling Home - Glasgow

Hi Liz

It's great to hear that the bar stools you wanted were in stock and that the collection process was quick and efficient. We love to hear that they look great in your kitchen!

You are a valued customer and we hope that you will visit us again soon.

Kind Regards
The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

Helpful and attentive sales staff

Looking for a new comfortable sofa which is sized for short people. After looking online there were 2 or 3 sofas I liked the look of but frustratingly only the overall dimensions were listed! There was no detailed diagram showing seat heights and depths. So I went to my nearest store at opening time to ensure finding a member of staff available. My first choice of sofa looked nice, was comfortable but too big and heavy. My second choice of sofa was not in that store. So along with the salesman I tried out a variety of smaller sofas. The Lorca seemed perfect, the right size, good choice of fabrics and neither traditional nor too modern. Went home to check sizes and that it would fit in the space and more importantly go up 2 sets of stairs to the top floor. All good and returned to the store later in the day to order with the same salesman. A result thank you Sterling.

23 juli 2025
Logo Sterling Home - Glasgow

Antwoord van Sterling Home - Glasgow

Hi Viv

Thank you for taking the time to let us know that the visit to our Glasgow store resulted in you getting a sofa that was right for you.

We are so happy that we were able to help you get what you wanted and we hope that you love it when it arrives!

We are very grateful that you chose us to supply your furniture and hopefully, we will welcome you back again in the future!

Kind Regards
The Sterling Home Team



Beoordeeld met 5 van de 5 sterren

Great service from Jamie in the London…

Great service from Jamie in the London Road store.

22 juni 2025
Logo Sterling Home - Glasgow

Antwoord van Sterling Home - Glasgow

Hi Craig

Thank you for leaving us a review following your visit to our store in Glasgow.

It's great to hear that you received great service from Jamie. Our sales teams are experienced, knowledgeable and friendly and are there to help you when you are ready, without putting you under any pressure.

Please come back and see us soon!

Kind Regards
The Sterling Home Team


Beoordeeld met 5 van de 5 sterren

Member of staff that dealt with us was…

Member of staff that dealt with us was very helpful and ia a asset to your store in hlasgow branch

27 juni 2025
Logo Sterling Home - Glasgow

Antwoord van Sterling Home - Glasgow

Hi Rose,

Thank you so much for your kind words !

We're delighted to hear that a member of our Glasgow team was able to assist you so well. We'll be sure to share your feedback with the Glasgow Store.

Thank you for your support and we hope to welcome you back again soon.

Kind Regards,
The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

Excellent service

The sales woman - Margaret was very knowledgeable but in no way pushy which I greatly appreciated.

8 juli 2025
Review zonder uitnodiging
Logo Sterling Home - Glasgow

Antwoord van Sterling Home - Glasgow

Hi Gillian,

Thank you so much for your kind words !

We're delighted to hear that you received great service from our team and wonderful to know that Margaret was knowledgeable and not pushy during your visit to our Glasgow store.

We truly appreciate your support and will be sure to share your kind comments with Margaret .

Thank you for your continued support and we look forward to seeing you again soon.

Kind Regards,
The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

efficiency

21 juni 2025
Logo Sterling Home - Glasgow

Antwoord van Sterling Home - Glasgow

Hi Moira

We love your one word review! It speaks volumes and we are so pleased that you found what you were looking for in our Glasgow store.

We appreciate you choosing us for your furniture and hope to see you again!

Kind Regards
The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

got the product at a great price and…

got the product at a great price and the quality of the furniture is good

22 juni 2025
Logo Sterling Home - Glasgow

Antwoord van Sterling Home - Glasgow

Hi Gordon

Thank you for taking the time to leave a review following your visit to our Glasgow store.

We are happy that you managed to secure a great price and thank you for commenting on the good quality of our furniture.

We are very grateful that you chose us and we hope you love your furniture when it arrives.

Kind Regards
The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

I recently bought a new bed from…Sterling Furniture, Glasgow

I recently bought a new bed from Sterling Furniture, London Road, Glasgow. Eric was the salesman. What an outstanding salesman. He was very knowledgeable on each and every product in his large department. He told me that he had nearly 30 years experience in selling beds. I found him to be very patient, knowledgeable and understanding. I did not feel rushed or pressurised into choosing an expensive item as I went to the store on two occasions. I listened to his advice and chose the correct product for me. What a credit he is to your company. It’s a pleasure to go into your store and be served by someone who knows their product and who gives outstanding customer service. I would have no hesitation in recommending this company. I left the store very happy that I had chosen the correct product for me. Thank you again Eric.

3 juli 2025
Review zonder uitnodiging
Logo Sterling Home - Glasgow

Antwoord van Sterling Home - Glasgow

Hi Theresa

What a lovely review about Eric from our store in Glasgow. We will be sure to share your comments with him.

We are so happy that you had such a great experience shopping for your bed and that you really enjoyed your visit. Of course, we value our knowledgeable and experienced sales team as they, together with great furniture at competitive prices, is what will bring you back to us.

You are a valued customer and thank you again for taking the time to write such great feedback.

Kind Regards
The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

The sales lady let me just let me…

The sales lady let me just let me browse before apportion me then she came over and helped me choose my new sofas she was very good not rushing me into anything

22 mei 2025
Logo Sterling Home - Glasgow

Antwoord van Sterling Home - Glasgow

Hi Maggie

Thank you for taking the time to leave a review following your visit to our Glasgow store.

It's great that you were allowed to browse without any pressure from the sales team. Whilst they would not be far away so that they could help you when you needed it, it's good to enjoy the shopping experience on your own terms.

We are grateful for your custom and really appreciate that you chose us for your purchase.

We hope that you will come back and see us again as customers are at the heart of everything we do.

Thank you again for choosing Sterling Home!

Kind Regards
The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Went to London road store today and had the pleasure of dealing with Evelyn and Lynette. They were warm and friendly right from the minute I asked them for help. I was looking for two lamps and only saw one on display. They quickly located a second, wrapped them in bubble wrap and helped me out to my car with them. Nothing was too much trouble. Take heed Uddingston branch. I visited there last night and they only had one lamp in stock and staff member didn’t offer to check other stores for me.. it was patently obvious she wasn’t interested . Take a bow Evelyn and Lynette , you are a credit to your company.

26 juni 2025
Review zonder uitnodiging
Logo Sterling Home - Glasgow

Antwoord van Sterling Home - Glasgow

HI Elaine,

Thank you so much for taking the time to share your experience with us !

We're delighted to hear about the excellent service you received from Lynette and Evelyn at our London Road store ! They exemplify the kind , warm and helpful service we aim to deliver and your comments will mean a great deal to them.

We're sorry to hear that your experience at the Uddingston store didn't meet the same standard and we will be sure to share your comments with the team.

Thank you again for your thoughtful message !

We hope you enjoy your new lamps and we look forward to welcoming you back again soon !

Kind Regards,
The Sterling Home Team


Beoordeeld met 5 van de 5 sterren

Sales man was really helpful sale was…

Sales man was really helpful sale was stress free great service nothing was a bother

7 juni 2025
Logo Sterling Home - Glasgow

Antwoord van Sterling Home - Glasgow

Hi Helen

Thank you for your lovely review following your visit to our Store in Glasgow

It's great to hear that the salesman was helpful and made it an easy and stress free experience for you. We are so happy that you enjoyed your visit and found what you were looking for.

Thank you for choosing Sterling Home, your custom is really appreciated.

Kind Regards
The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Had a problem with sofa and they were quick to sort a replacement. Shaun was amazing helping me choose another sofa his customer service is amazing.

6 juni 2025
Logo Sterling Home - Glasgow

Antwoord van Sterling Home - Glasgow

Hi Susan

Thank you for taking the time to leave a review following delivery of your furniture and your subsequent visit to our Glasgow store to choose another sofa.

We are sorry that you had cause to complain however, we are happy to note that it was resolved swiftly and that Shuan was helpful and informative when making your choice.

Thank you for your support, we really appreciate it.

Kind Regards
The Sterling Home Team


Beoordeeld met 5 van de 5 sterren

We came to have a look at sofas

We came to have a look at sofas, not particularly intending to buy there and then. We were so impressed with the quality and helpfulness of the lovely lady who attended to us that we did buy our sofa there and then!

1 juni 2025
Logo Sterling Home - Glasgow

Antwoord van Sterling Home - Glasgow

Hi Jean

Thank you so much for your lovely review.

We are so happy that you found the sofa you wanted and that your salesperson was helpful and attentive. We will be sure to pass your comments on.

It's good to hear that you enjoyed your visit to our store in Glasgow and because everything felt right you decided to make your unplanned purchase there and then.

Please accept our thanks for choosing Sterling Home, your custom is greatly appreciated.

We are sure you will love your furniture when it arrives and hopefully you will visit us again!

Kind Regards
The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

Great service, huge choice and no oressure sales

I have visited several stores looking for a new sofa and have been put off by over pushy sales people. From the minute we entered the store in London Rd, Glasgow we knew this was where we’d find our new furniture. Frank, our salesman, was super helpful but left us to look. He checked in with us regularly and offered suggestions when he saw the look we liked. I am so pleased we decided to stop here. Would recommend the service to anyone looking to buy new furniture.

17 juni 2025
Review zonder uitnodiging
Logo Sterling Home - Glasgow

Antwoord van Sterling Home - Glasgow

Hi Nancy,

Thank you for taking the time to contact us.

We are delighted to hear such positive feedback regarding your recent shopping experience in our Glasgow store and your comments about Frank, we will certainly pass these onto him.

Customers are the heart of our business and your recommendations mean everything to us.

Thanks again for choosing Sterling Home and we hope to see you again.

Kind Regards
Sterling Home Team

Beoordeeld met 5 van de 5 sterren

Brilliant staff

Staff were excellent and couldn't do enough to help

31 mei 2025
Logo Sterling Home - Glasgow

Antwoord van Sterling Home - Glasgow

Hi Simon

Thank you for taking the time to let us know how much you enjoyed your visit to our store in Glasgow.

It's great to know that the staff were attentive and helpful and that you felt supported.

Thank you for choosing Sterling Home and hopefully, we will see you again soon!

Kind Regards
The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

The lovely eveyln and Shawn were so…

The lovely eveyln and Shawn were so helpful they went above and beyond... I shall be back very soon

4 juni 2025
Review zonder uitnodiging
Logo Sterling Home - Glasgow

Antwoord van Sterling Home - Glasgow

Hi Lynn ,

Thank you so much for your kind words !

We are delighted to hear that Evelyn and Shawn were so helpful and and went above and beyond to assist you !

We will be sure to pass along your lovely comments and we look forward to welcoming you back again soon !

Kind Regards,
The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

Lovely side table

Lovely side table. Exactly as photo.

20 april 2025
Logo Sterling Home - Glasgow

Antwoord van Sterling Home - Glasgow

Hi Mary,

We're delighted to hear you love your new side table !

It's great to know that it looks just as expected from the photo shown on our Website , customer satisfaction is our priority !

Thank you for shopping with us , and we hope to welcome you back again soon !

Kind Regards,
The Sterling Home Team

Beoordeeld met 5 van de 5 sterren

Delivery came earlier than expected but…

Delivery came earlier than expected but got a call the week before to ask if that was OK if not the store would hold it. The delivery came on the expected day at the expected time. Two helpful drivers and the sales lady was great too

19 april 2025
Logo Sterling Home - Glasgow

Antwoord van Sterling Home - Glasgow

Hi Angela,

Thank you for your lovely feedback !

We're so pleased to hear your delivery arrived earlier than expected and that our drivers were helpful.

It's always lovely to hear that our Salespeople made a positive impression , and we will be sure to pass on your lovely feedback to Margaret.

Thank you for choosing Sterling Home , and we hope to welcome you back soon !

Kind Regards,
The Sterling Home Team

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