Stevensons Furniture Reviews 920

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great choice and great customer service. The sales staff are so helpful and informative about options, style and fabric choice and this really helped in making the right choice for our new sofa set.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sarah was extremely helpful throughout our process of buying furniture. They are also prepared to store the furniture until we move back to the UK. I would definitely recommend this company. The l... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I love shopping at this family owned store. I like the quality and choice of products. The lady that served us was Carolyn, not at all pushy but informative when i asked for help. I went in to purchas... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The customer service experience was warm and friendly. Very helpful staff and you were made to feel a valued customer. Very informative and knowledgeable staff. Even got a champagne and cup of tea whi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel
  2. Slaapkamermeubilair winkel
  3. Decoratie- en interieurwinkel
  4. Meubelaccessoires
  5. Stofferingszaak

Geschreven door het bedrijf

Operating from our home on Cleethorpe Road, Grimsby, We provide our customers with excellent service and quality home furnishings from dining sets and sofas to beds and mattresses. As a local family company since 1907 we would love to hear your feedback on how fantastic our service has been or if we need to improve a little more!


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

920 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 5 van de 5 sterren

Excellent customer service

Carolyn went above and beyond to help us with our choices. She even held the item until I could bring my son in the next morning to confirm his choice. Brilliant customer service and really helpful with her advice.

8 maart 2025
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Antwoord van Stevensons Furniture

Thank you for sharing your experience with us. We're delighted to hear that Carolyn went above and beyond to assist you and your son. Providing excellent service is something we truly value, and I’ll make sure Carolyn knows how much her help meant to you.

We appreciate your support and hope to welcome you back again soon!

Beoordeeld met 5 van de 5 sterren

Fantastic experience

Fantastic experience today when buying a new divan, headboard and mattress. Chloe was very informative, created a relaxed atmosphere and made the whole experience easy and enjoyable.
Thank you.

8 maart 2025
Review zonder uitnodiging
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Antwoord van Stevensons Furniture

We’re so pleased to hear about your fantastic experience while choosing your new divan, headboard, and mattress. Chloe will be delighted to know she made the process enjoyable and effortless for you.

Thank you for taking the time to share your kind words—we truly appreciate it! If you need anything else, don’t hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

Mrs Stokes. On making a recent purchase...

On making a recent purchase I have to say what a pleasure it was to be served by Chloe - lovely girl - and on separate occasion by Caroline - also most kind and helpful.

6 maart 2025
Review zonder uitnodiging
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Antwoord van Stevensons Furniture

Thank you for your thoughtful message. We're delighted to hear that Chloe and Carolyn made your shopping experience such a pleasure. We’re very lucky to have them on our team, and I’ll be sure to pass along your kind words—they’ll be thrilled to hear them!

We truly appreciate your support and look forward to welcoming you again soon.

Beoordeeld met 5 van de 5 sterren

Really helpful and friendly staff

Really helpful and friendly staff. I have brought from here several times and always been pleased

23 februari 2025
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Antwoord van Stevensons Furniture

Thank you for your continued support and kind feedback! We're thrilled to hear that our helpful and friendly staff have consistently made your shopping experience enjoyable. We look forward to welcoming you back for your next purchase!

Beoordeeld met 5 van de 5 sterren

Chloe was a real star

Chloe was a real star, she answered our 101 questions with patience and kindly wrapped the units we bought and helped carry them to the van. I now need to convince my husband we need that new mattress.

1 maart 2025
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Antwoord van Stevensons Furniture

Thank you for your wonderful feedback! Chloe truly is a star, and we’re so pleased to hear she provided such helpful and patient service. We’ll be sure to pass on your kind words! Best of luck convincing your husband about the new mattress—we’re always here when you’re ready

Beoordeeld met 5 van de 5 sterren

Excellent service from Tessa.

Excellent service from Tessa.

3 maart 2025
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Antwoord van Stevensons Furniture

Thank you for your kind words! We're delighted to hear that Tessa provided you with excellent service. We'll be sure to pass on your lovely feedback to her. We hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

personal service from really helpful… staff

personal service from really helpful staff. and great choice of of furniture and bedrooms

28 februari 2025
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Antwoord van Stevensons Furniture

Thank you for your lovely feedback! We're so pleased to hear that you enjoyed our personal service and found our team helpful. Offering a great selection of furniture and bedrooms is something we take pride in, and we look forward to welcoming you back soon!

Beoordeeld met 5 van de 5 sterren

Great service and stock selection

Great service and stock selection

1 maart 2025
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Antwoord van Stevensons Furniture

Thank you for your kind words! We're delighted to hear you were pleased with our service and selection. We always aim to offer a great shopping experience, and we look forward to welcoming you again soon!

Beoordeeld met 5 van de 5 sterren

We returned to Stevensons as we had…

We returned to Stevensons as we had excellent service on our last purchase and again Chloe and Dave did not let you down. They also went above and beyond to help us and offered us excellent service.
Looking forward to returning soon.

24 februari 2025
Review zonder uitnodiging
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Antwoord van Stevensons Furniture

Thank you for your loyalty and for sharing such wonderful feedback! We're delighted to hear that Chloe and Dave provided you with excellent service once again. Going above and beyond for our customers is what we strive for, and it's fantastic to know it made a difference for you. We look forward to welcoming you back soon!

Beoordeeld met 5 van de 5 sterren

Staff were friendly

Staff were friendly. No pressure sales.

16 februari 2025
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Antwoord van Stevensons Furniture

Thank you for your feedback! We're so pleased to hear that you found our team friendly and appreciated our no-pressure approach. We believe in creating a relaxed and enjoyable shopping experience. We hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Fantastic service as always

Fantastic service as always, can’t recommend Stevenson’s enough.

15 februari 2025
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Antwoord van Stevensons Furniture

Thank you for your kind words and continued support! We're delighted to hear that you've had such great experiences with us. Your recommendation means the world to us, and we look forward to welcoming you again in the future!

Beoordeeld met 5 van de 5 sterren

Great shopping experience

Very professional, courteous and helpful staff. A pleasure coming in to the showroom.

22 februari 2025
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Antwoord van Stevensons Furniture

Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience in our showroom. Our team takes great pride in offering professional and courteous service, and it's fantastic to know it made your visit enjoyable. We look forward to welcoming you again soon!

Beoordeeld met 5 van de 5 sterren

Sales assistant very knowledgeable with…

Sales assistant very knowledgeable with regards different mattress types.

19 februari 2025
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Antwoord van Stevensons Furniture

Thank you for your kind words! We're delighted to hear that our sales assistant could provide you with knowledgeable guidance on different mattress types. Ensuring our customers find the perfect fit is always our priority. If you have any further questions or need assistance, we're always happy to help!

Beoordeeld met 5 van de 5 sterren

Excellent service from chloe she is so…

Excellent service from chloe she is so helpful, friendly and patient especially with my wife and her mattress choice

22 februari 2025
Review zonder uitnodiging
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Antwoord van Stevensons Furniture

Thank you for your kind words! We're delighted to hear that Chloe provided such helpful, friendly, and patient service. We’ll be sure to pass along your compliments to her. We hope your wife loves her new mattress!

Beoordeeld met 5 van de 5 sterren

A well made stylish table lamp

A well made stylish table lamp with an ES fitting & 6ft cable including inline switch. May not be suitable for all locations as it weighs 5.7kg.

13 februari 2025
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Antwoord van Stevensons Furniture

Thank you for your review! We're glad you like the design and functionality of the lamp. The ES fitting and inline switch are great features for ease of use.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Stevensons Furniture

Thank you! We're delighted to hear you had an excellent experience with us. We truly appreciate your support and look forward to seeing you again!

Beoordeeld met 4 van de 5 sterren
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Antwoord van Stevensons Furniture

Thank you for your kind words! We're so glad you found our team friendly and helpful. Customer satisfaction is always our top priority, and we look forward to welcoming you back soon!

Beoordeeld met 5 van de 5 sterren

Amazing service from start to finish

Amazing service from start to finish, very very happy with my sofa, came earlier then I was expecting and they wasn’t too bothered with me following it up even though I was being a pest wanting it so desperately!

Will 100% recommend and will be back to shop again!

7 februari 2025
Review zonder uitnodiging
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Antwoord van Stevensons Furniture

Thank you so much for your kind words! We're thrilled to hear you're so happy with your sofa and that our team could make the experience smooth and stress-free. No worries at all—we love the excitement of a much-anticipated delivery! We truly appreciate your recommendation and can’t wait to welcome you back soon.

Beoordeeld met 5 van de 5 sterren

Great furniture store with a lot of excellent soft furnishings

Furniture store with a lot of interesting soft furnishings. Lovely throws purchased and will be going back for the sumptuous cushions I saw. Wall art of various sizes and shapes- I purchased one previously and have a lot of positive comments.

Loved the diffuser that was in shop and purchased one for home- great fresh scent that is inviting.
Highly recommend you have a browse - you'll not be disappointed by the quality and choice.

11 februari 2025
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Antwoord van Stevensons Furniture

Thank you for your wonderful feedback! We're delighted you love our soft furnishings, wall art, and home fragrances. It’s always a pleasure to help our customers find those perfect finishing touches for their spaces. We look forward to welcoming you back soon for those sumptuous cushions!

Beoordeeld met 5 van de 5 sterren

Furniture

What can I say I only have praise for the helpful and pleasant staff especially Tessa who sorted us out with everything we wanted excellent price as well so well pleased with what we have purchased and again i can only thank Tessa once again for her help
Many thanks 😊
Mr R Shaw

6 februari 2025
Review zonder uitnodiging
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Antwoord van Stevensons Furniture

Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience with our team, especially Tessa. She truly goes above and beyond to ensure our customers find exactly what they need, and we’ll be sure to pass along your appreciation.

Enjoy your new purchase, and we hope to welcome you back in the future!

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