Totally Satisfied with everything purchased so far. I have purchased the Vertx Trolley, Cooler Bag, and a Cooler Bottle holder. The cooler Bag and Bottle holder are well made and expensive! The... Toon meer
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What I thought was going to be a bad experience has turned out to be a phenomenal one. I bought a refurbished unit and right away had problems with it. After talking with support for a few days, they... Toon meer
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My cart was making a strange noise that sounded like it was coming from one of the gear boxes. Sent it in for the Premier Q service and am delighted with their quick diagnosis, replacement of damaged... Toon meer
Bedrijf heeft geantwoord
I ordered new wheels, upper and lower bag straps for my 3 year old Q Follow. Service was easy, quick and they offered how to instructions. I always have received great service from Sterwart golf.
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Bedrijfsgegevens
Info over Stewart Golf USA
Geschreven door het bedrijf
Golf Caddies
Accessories
Contact Us
About Stewart Golf
When you choose to play with a Stewart Golf caddie, you're not just choosing another piece of equipment, you're choosing Great British manufacturing; over 20 years of market leading innovation; game-changing technology and a dedicated US-based Customer Care centre.
Every Stewart Golf caddie is meticulously built by hand at our Great British headquarters, before being shipped and distributed from our facility in Reno, NV. Our United States head office can be found in Houston, Tx.
Changing How The World Plays Golf
In October 2003, Stewart Golf launched the X1 Remote. The world's first electric golf caddie developed specifically for remote control use.
Fast forward 20 years and this core concept - that golf should be played with zero ties to your equipment, so you can fully appreciate your surroundings and focus entirely on your game - still guides us. The introduction of Follow technology in 2014 set Stewart Golf apart from the crowd, fast becoming known in the golf industry as The Leader In Follow. This technology offers golfers everywhere a unique hands-free experience, allowing them to completely disconnect from their equipment, focus on their game and save energy for when it matters most.
We've been selling golf caddies in the USA almost as long as we've been building them. In 2015 we made the decision to establish our own business there to help build awareness of walking golf, and of course our own dream machines. Stewart Golf LLC was born and now golfers across all 50 states are experiencing the freedom of follow for themselves.
Contactgegevens
Stewart Golf LLC, 18021 Longenbaugh Rd, Suite 1B, 77433, Cypress, Verenigde Staten
- +1 888 814 9862
- info@stewartgolfusa.com
- stewartgolfusa.com
4,4
Uitstekend
942 reviews
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Totally Satisfied with everything…
Totally Satisfied with everything purchased so far. I have purchased the Vertx Trolley, Cooler Bag, and a Cooler Bottle holder. The cooler Bag and Bottle holder are well made and expensive!
The Trolley is great! Takes hills with ease, up, down, sideways!
D. Veal
23 maart 2026
Antwoord van Stewart Golf USA
Thank you for taking the time to leave such a review. We’re delighted to hear that you’re happy with everything you’ve purchased, and that your VERTX Trolley is performing so well out on the course. It’s great to know it’s handling the hills with ease and that both the Cooler Bag and Cooler Bottle Holder have impressed you with their quality too!
Promises kept
What I thought was going to be a bad experience has turned out to be a phenomenal one. I bought a refurbished unit and right away had problems with it. After talking with support for a few days, they wanted the refurbished unit back and are sending me a brand new one. So do not ever have a fear dealing with Stuart. They are a fantastic company.
Scott
18 maart 2026
Antwoord van Stewart Golf USA
Thanks for leaving a review. I have checked with Customer Care and can see we are bringing your cart back for a replacement.
Replacement parts
I ordered new wheels, upper and lower bag straps for my 3 year old Q Follow. Service was easy, quick and they offered how to instructions. I always have received great service from Sterwart golf.
23 maart 2026
Antwoord van Stewart Golf USA
Thank you for taking the time to leave a review. We’re delighted to hear that ordering replacement parts for your Q Follow was quick and straightforward, and that the fitting instructions were helpful!
It's especially great to know that you have consistently received excellent service from us.
Had old model parts in stock and did a…
Had old model parts in stock and did a great job of shipping and sending YouTube instructions. Thank you
19 maart 2026
Antwoord van Stewart Golf USA
Thank you for taking the time to leave a review. We’re delighted to hear that we were able to supply the parts you needed for your older model and that the shipping and YouTube instructions were helpful.
Amazing Service
My cart was making a strange noise that sounded like it was coming from one of the gear boxes. Sent it in for the Premier Q service and am delighted with their quick diagnosis, replacement of damaged parts (some free, some at minimal cost), and return shipping, all for a very reasonable price. Customer Service was VERY responsive via email (Carlie and Ellie - TY), and they even sent a video of the cart after completing all its repairs. It now looks totally new again - thank you Stewart Golf!
12 maart 2026
Review zonder uitnodiging
Antwoord van Stewart Golf USA
Thank you for taking the time to share your review. We’re delighted to hear that you were happy with the diagnosis, repairs and turnaround from your Premier Q service. Getting your trolley back to you performing at its best, and looking like new again, is exactly what our service team aims for.
It’s also great to hear your kind words about Carlie and Ellie. We’ll be sure to pass your thanks on to them.
Refurbished Vertx Remote
I bought a refurbished Vertx Remote Trolley and I couldn’t be happier. Thank you for offering refurbished carts for sale. That’s a great value. It appears to be in excellent condition, including the battery, and comes with a 2-year warranty. I’ve been walking the course with push carts and power-assisted carts for years over hundreds of rounds. This is my first remote controlled trolley and it appears to be as stable and durable as they claim, moreso than any other I’ve used. Loving it so far for the first ten rounds.
17 februari 2026
Antwoord van Stewart Golf USA
Thank you for taking the time to share your review. We’re thrilled to hear how pleased you are with your Approved Refurbished VERTX Remote! It’s great to know the condition, value and stability have all lived up to expectations.
Stuart golf A++ refurbish of my V1 Q Follow
Stuart golf recently refurbished my V1 Q Follow. They did a lot of improvements and updates to my extremely well used and loved cart. The service was extremely thorough and they updated and upgraded a lot of components and really went above and beyond in their approach to communication and customer service. Stewart Golf is a very high brand with quality products that they stand behind years after the initial purchase.
17 februari 2026
Antwoord van Stewart Golf USA
Thank you for taking the time to leave such a fantastic review. We’re delighted to hear how pleased you are with your Q Follow service, the upgrades and improvements, and the support from our Customer Care team! Going above and beyond is exactly what we aim to deliver for all of our Customers. Well be sure to pass along your kind words to our Service team, and Customer Care team.
Antwoord van Stewart Golf USA
Thank you for taking the time to leave a review. We're glad to hear everything is going well!
Great concept, but frustrating learning curve and poor customer support
I purchased the Q Follow and the initial experience was very frustrating. There is a definite learning curve, which I don’t think is clearly explained for a product at this price point.
My biggest disappointment was customer support. I tried reaching out multiple times by email and phone and never received a response. For something this expensive, I expected much better support.
The cart itself can be finicky. If your bag is too heavy or not balanced properly, it can stop or “choke.” You also have to be extremely careful to keep both the cart and the remote fully charged. If the remote battery dies, there is no backup option, and you’re left pushing a very heavy cart for the rest of the round.
Over time, I’m slowly getting used to how it works, but it took far more trial and error than expected. For the amount of money you’re paying, clearer instructions, better customer support, and a more forgiving design would make a big difference.
My advice to potential buyers is to understand the learning curve, be mindful of bag weight and charging habits, and make sure you fully understand the return policy before purchasing.
17 februari 2026
Antwoord van Stewart Golf USA
Thank you for taking the time to share your review. We’ve checked both our UK and US customer databases and unfortunately haven’t been able to locate your details. Would you please be able to fill out our Customer Care support form via our website. This is the quickest and most reliable way for our team to investigate and respond, as it ensures your enquiry is logged directly into our support system. If you can include your order number and as much detail as possible. https://stewartgolfusa.zendesk.com/hc/en-gb/requests/new
Antwoord van Stewart Golf USA
Thank you for leaving a review, we’re glad to hear our Customer Care team are always very attentive to our customers.
Personalized help and courteous…
Personalized help and courteous understanding of my issues. The product is among the best & the service can’t be beat.
17 februari 2026
Antwoord van Stewart Golf USA
We’re really pleased to hear you felt supported and that our Customer Care team were able to understand and resolve your concerns. We’re also delighted to hear how much you love our electric caddies!
Stewart team is always responsive and…
Stewart team is always responsive and quick to deliver new parts and help documentation.
16 februari 2026
Antwoord van Stewart Golf USA
Thank you for taking the time to leave a review. We’re delighted to hear our Customer Care team are always responsive and quick on delivery!
Great trolley but it has some basic design issues that hopefully is improved in their future models.
The trolley is amazing, workability, handling, speed, durability so far, only used the machine twice. There are some design issues in particular with the compartment below the trolley’s handle, the compartment is too small, so small that the only thing that fits inside is a scorecard and maybe a pencil. I went from a push cart that was equipped with a compartment that was big enough to store my wallet, keys, and cell phone. I recently purchased the umbrella attachment and I’m curious to see how the trolley will react during the hot summer months. The trolley has some weight distribution issues, I purchased a method golf accessories bracket for my cell phone and rangefinder and the trolley tilts back to the wheelie bars. Maybe that’s why the trolley is designed without the much needed accessories.
16 februari 2026
Antwoord van Stewart Golf USA
Thank you for leaving a review. We’re delighted to hear you’re enjoying the performance, handling and durability of the electric cart so far. In terms of the compartment below the handle, it’s actually designed specifically as a scorecard and pencil holder rather than additional storage.
Regarding the third-party accessory holder, this isn’t something we would recommend using. If you have a VERTX Remote, Q Follow or Q Follow Carbon Range, these models already feature an integrated rangefinder mounting plate designed to maintain proper balance and stability. For customers who purchased prior to last year, this upgrade will be fitted to your trolley at its next service. For any future accessory purchases, we’d always recommend choosing official Stewart Golf accessories. They’re specifically designed and tested to work seamlessly with our trolleys, ensuring the correct fit, balance and performance, something third-party products aren’t engineered to guarantee.
We truly value feedback like this as it helps inform future development, and if you’d ever like advice on setup or accessories, our Customer Care team would be more than happy to help.
5 star all the way!
Stewart Golf exceeded every expectation. Their support team listened, responded quickly, and delivered far more than I asked for. It’s rare to find a company that stands so firmly behind their products and their customers. Absolutely outstanding experience.
16 februari 2026
Antwoord van Stewart Golf USA
Thank you so much for leaving a review. We’re absolutely delighted to hear that your experience exceeded expectations. Standing behind our products and, most importantly, our customers is something we take great pride in, and we’ll be sure to pass along your kind words to the team.
Antwoord van Stewart Golf USA
Thank you for taking the time to leave a review.
Patient and friendly troubleshooting and problem resolution.
Took a while but we finally got my cart working. Even with the delay, I could always tell you cared about helping me with what turned out to be user error.
Thanks for your efforts.
16 februari 2026
Antwoord van Stewart Golf USA
Many thanks for taking the time to leave a review. We’re really pleased we were able to get everything up and running for you in the end. We truly appreciate your patience and your kind words, and we’ll be sure to pass them along to the team.
Excellent Support and Professional Service
The service support team guided me kindly and clearly throughout the entire purchase process, allowing me to complete my order without any issues. Their sense of responsibility and dedication were truly impressive.
19 januari 2026
Antwoord van Stewart Golf USA
Thank you for leaving a review. We’re delighted to hear that our support team made the purchasing process clear and seamless for you. Your feedback means a great deal to us, and we’ll be sure to pass it on to the team.
A side by side comparison of your carts…
A side by side comparison of your carts would be helpful, prevents clicking on so many pages on web site
19 januari 2026
Antwoord van Stewart Golf USA
Many thanks for leaving a review. We do have a page where you can compare our carts, I'll link it below. https://shop.stewartgolfusa.com/pages/stewartgolfusa-buyers-guide
Antwoord van Stewart Golf USA
Thank you for taking the time to leave a review. It's brilliant to hear we provided prompt, efficient, courteous and fair solutions to you and solved the issue!
Antwoord van Stewart Golf USA
Thank you for leaving a review, that's brilliant to hear our communication was prompt!
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