StoneBridge Shipping Reviews 

27
TrustScore 3 uit 5

2,8

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

I never shipped my vehicle because I’m very sensitive about my vehicle, but then my friend told me about Stonebridge Shipping LLC. Then I contacted them, and Jake Weller was the sales agent who guided... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I had a great experience working with them. They provided good service and polite representatives who managed my shipment from Texas to Washington. I was not in my home town but they kept my wife upda... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Scott's guidance was exceptional. He provided prompt updates throughout the process, keeping me informed every step of the way. Thank you, Scott! I highly recommend Stone bridge for their competitive... Toon meer

Beoordeeld met 3 van de 5 sterren

I had a wonderful experience with Jake at Stone Bridge Auto Transport. He worked all week to get me a driver at a fair price and was the only person who was honest with me out of all of the brokers I... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

2,8

Gemiddeld

TrustScore 3 uit 5

27 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 62% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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2,8

Alle reviews

(27)

26 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

They don’t even deserve any star

They don’t even deserve any star. They are straight up scammers. Never use them. I am writing to warn everyone about my extreme disappointment with this company. They provide very unprofessional and deceptive service. They will offer you anything to make your sign the contract. Before signing the contract, I specifically asked the team multiple times whether there would be any hidden fees. I was repeatedly assured that the price stated in my contract was final and that there would be no additional charges. Based on those assurances, I signed the agreement and paid the required $120 deposit.I was then informed that my vehicle would be picked up on July 4. However, the driver never contacted me, never arrived, and no one from your company reached out with any updates.When I called your office to find out what was happening, I was unexpectedly told that I would now have to pay an additional $600 at the time of delivery. This directly contradicts the terms of our agreement and the promises your representatives made before I signed the contract. Although I initially refused, I reluctantly agreed because I urgently needed my vehicle shipped that day. Even after agreeing to the additional payment, the driver still never contacted me, and the company stopped answering my calls altogether. This level of dishonesty, poor communication, and scamming people is unacceptable.

4 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could give them negative starts I…

If I could give them negative starts I would. They scam me out of my deposit. They said shipping was going to be $725 when it came the day of shipping now it’s $1900. So I told them no and now they are keeping my $300 deposit. Never do any business with them. They will double of Triple and won’t give you your deposit back.

26 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good communication

Good communication, great broker to work with

26 mei 2026
Review zonder uitnodiging
Logo StoneBridge Shipping

Antwoord van StoneBridge Shipping

Thank you so much for the 5-star review! We truly appreciate your kind words. It was a pleasure working with you, and we’re glad you had a great experience with Stone Bridge Shipping. We look forward to assisting you again in the future!

Thank you again for choosing Stone Bridge Shipping!

Beoordeeld met 5 van de 5 sterren

I recently shipped my car with Stone…

I recently shipped my car with Stone Bridge and had a really smooth experience. The whole process was hassle free, communication was good, and the price was fair too. Everything was handled professionally and my car arrived on time without any issues. Definitely recommend this company to anyone looking for reliable auto transport.

9 mei 2026
Review zonder uitnodiging
Logo StoneBridge Shipping

Antwoord van StoneBridge Shipping

Thank you for sharing your experience and for the 5-star review! We’re thrilled to hear that the process was smooth, communication was clear, and your vehicle arrived safely and on time. Your recommendation means a lot to our entire team. We truly appreciate your trust in Stone Bridge Shipping!

Thank you again for choosing Stone Bridge Shipping!

Beoordeeld met 4 van de 5 sterren

Jake Weller was always quick to answer…

Jake Weller was always quick to answer my questions. They were easy to work with and kept the seller and me, the buyer, informed on the pickup and delivery. The driver was pleasant and professional.

Would have given a 5 star, but paid an extra $100 above quote due to gas increase they said. I did agree to the extra charge.

Would call Jake again if needed to move another vehicle.

Jim Walsh

6 mei 2026
Review zonder uitnodiging
Logo StoneBridge Shipping

Antwoord van StoneBridge Shipping

Thank you so much, Jim, for taking the time to share this wonderful feedback! We truly appreciate your kind words about Jake Weller and our entire team.

We're thrilled that Jake was able to answer your questions quickly and keep you informed throughout the entire process. Making sure our customers feel confident and supported every step of the way is what we strive for.

Thank you for understanding the fuel price adjustments—we truly value customers like you who grasp the realities of the transportation market. Your flexibility and trust mean everything to us.

We would absolutely love to work with you again if you need to move another vehicle. Jake and our team are ready to help anytime!

Thank you again for choosing Stone Bridge Shipping!

Beoordeeld met 1 van de 5 sterren

Do not use this company

Do not use this company. Worked with a man called Mike Anderson. He told me shipping would cost$475 I paid the deposit and the day of pick up they tell me it’s $1000 . This Mike guy is extremely rude. Talks back. They scam people. I am in the processing of filing a police report. Do not use this company

8 mei 2026
Review zonder uitnodiging
Logo StoneBridge Shipping

Antwoord van StoneBridge Shipping

We want to clearly address this review: Stone Bridge Shipping does not engage in scams or deceptive practices. We operate with integrity and transparency.

Regarding your quote and final pricing, auto transport pricing is based on multiple market factors including fuel costs, driver availability, and current market rates. Our initial quote represents an estimate based on conditions at the time, and final pricing is provided after we secure a carrier willing to transport your vehicle.

We communicate all pricing changes transparently with our clients before proceeding. The difference between an initial estimate and final quote reflects real market conditions in the freight industry, not deception.

If there was miscommunication regarding your specific shipment, we regret that experience. However, we stand behind our professional business practices.

Stone Bridge Shipping Team

Beoordeeld met 1 van de 5 sterren

This company is a HUGE SCAM

This company is a scam. Beware of the predatory practices. Don’t send them any money you will not receive their service or professional customer Courtesy. they will keep your money and run you around. I will be going to full extents to expose this fraud. They hide behind a false veteran owned narrative.

27 april 2026
Review zonder uitnodiging
Logo StoneBridge Shipping

Antwoord van StoneBridge Shipping

We appreciate you sharing your experience. We want to address your concerns honestly.

During your shipment, the freight market experienced a notable increase in fuel prices, which is a key factor in transportation costs. This is standard across the auto transport industry and affects all carriers and brokers.

We represented the pricing situation to you transparently based on current market conditions and worked diligently to find you the best available rate. We communicated openly about these market changes and proceeded accordingly to deliver your shipment professionally.

Thank you for your feedback.

Stone Bridge Shipping

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