Storage Giant - Self Storage Reviews 

Amazing company, professional, amazing staff and customer service, special thanks to Micheal (swansea branch)

I was helped my simon who was great. He helped me figure out what was available,patiently answered all my questions, gave me options and together found me a unit closest to my uni that suit my long term and short term needs. We also chatted about uni a bit.

James at Kidderminster was excellent, kept us updated and professional and friendly

Mike took my call, arrange for me to head down and get setup. Courtney went through all my paper work and showed me around the unit.

Both of them have nailed their roles, best customer service ever!

Spoke to Simon, he was very helpful in explaining how the storage unit worked breaking down how much it would all cost and what I could store in the unit. Very professional and was happy to help with any questions I had and even said I could contact either him or Kate after I rent a unit if I had any follow up questions. I'm happy with the call and give 10 stars :)

Alex was very accommodating, when I had an issue regarding payment he managed to make it so I could pay the amount owed.
Very kind and caring.
Good at listening and explained everything in detail to help me understand everything that was happening, at what was going to happen with my time using the unit.
Very happy and grateful

Cardiff Newport Road

Super quick and easy check in. Courtney at reception was fab and helped get us checked in.

Had to call prior to switch unit sizes and ask some questions and Ross was very helpful over the phone!

Inside is super clean and very accessible. Pleased also with having a lock and key provided.

We have used safestore in the past and they were absolutely terrible, if youre looking for storage in the area definitely go with storage giant!

Great service at thise kingswinford premises. Helped sort my me and my daughters unit in a pinch and everything made easy by Adam who was brill

Very good and efficient customer service. This is the second time I have used storage giant and the units are clean and the service from Michael letting me know how the system works.

Very good.

Chap called Paul. Great gentleman. Very helpful and considerate. This place provides total customer care i would say, similar to Amazon - "cystomer first". Amazing experience.

Great service and friendly staff

Had the pleasure of dealing with James to secure my storage space. Top guy and very efficient in sorting everything out for me. Very happy customer here. 😃

Great facilities. Very clean and secure. The team ( Emily and James) couldn't do enough for us. Well worth a visit if you're looking at storage in the Kidderminster, Stourport-on-Severn area. Very competitive pricing. With great opening times.

Amazing Bicester Storage Giant, in an accessible location, with a great choice of unit sizes and excellent customer service. Communication was always clear, and our enquiries and requests were answered promptly, throughout the years we rented the unit.
Paul is such a humble and friendly person, and with his expertise and the help of his colleague John, they went the extra mile to help us clear our unit at the end of the contract. They saved us from a lot of hassle we would otherwise have faced, making everything smooth from beginning to end.
I highly recommend Bicester Storage Giant and their exceptional service!
Thank you very much! And wishing the business all the best success!!! A***** 🙏

Danny, John and Paul were amazing at your Bicester branch.

From the moment I arrived, the team made the whole process simple and stress-free. Mark was especially helpful in explaining the different storage unit options and helping me choose the one that best suited my needs. Johnny and Brad were also fantastic — friendly, professional, and happy to answer any questions I had.

The facility is clean, secure, and well-maintained, and the customer service was outstanding throughout. I left feeling
that my belongings were in good hands. I would highly recommend this storage facility to anyone looking for reliable storage and excellent service.

Haroon at Oldbury Storage Giant was very professional, understanding and went out of his way to accommodate our needs. I would recommend using this service.

The customer service are very helpful and the price is reasonable cheaper than othe storage.

We needed a last minute storage solution. The staff at Nottingham could not have been more helpful. From recommending the most efficient size to walking us through the process and ensuring everything was ok. Kind, friendly and courteous throughout, we cannot recommend them highly enough. Thanks!

Dan Davies has been absolutely lovely, he took the time to explain everything in detail to us and made the booking process very straightforward. This excellent customer service was one of the main reasons why we chose Storage Giant.