Storage Vault Reviews 792

TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Renting a unit in the Motherwell facility for approximately six months has been a good experience. The premises are clean, the signage clear, and the range of unit sizes provides a good choice. Managi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Stefini was really friendly and helpful from the start, made everything easy and straightforward. You can tell they care about good service. The office itself is great value for money, especially comp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Recently rented a unit for storage to help with the process of moving house. Made life so much easier! Spoke to Stefini who was super helpful and advised us of the right sort of size of storage we nee... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Overcharge you then take ages to pay you back-couldn't care less. Bug you when enquire about a unit and charge you for days when they know you cant access the unit, e.g putting padlocks on without... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Opslagverhuur

Informatie afkomstig van verschillende externe bronnen

With 50% off your first 2 months, we offer storage units for everyone. Storage Vault offer Self-Storage facilities in Glasgow & Paisley.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

792 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 92% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 5 van de 5 sterren

First time using a storage company

This is the first time I've used a storage company and I have to say, I've been very impressed with Storage Vault. very clean, dry and bright. I took the discounted 2 months on a 75 square foot unit as I was moving home and will most definitely use the services again as my new home didn't have a shed so this allowed me time to built a shed and let me come and go as I pleased. Miriam has been fantastic and I would highly recommend Storage Vault.

4 november 2023
Review zonder uitnodiging
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Antwoord van Storage Vault

Hi There.

Thank you for taking the time to leave us a 5 star review.

We are very happy that we could help you along in your storage search and if you do ever require space again please dont hesitate to get in touch.

Take care

Stefini and Miriem at Motherwell.

Beoordeeld met 5 van de 5 sterren

This is the second time that I have…

This is the second time that I have used the Storage Vault, Coatbridge and when I enquired how much a unit would be Miriam got in touch. I told her when I wanted the unit and hopefully would only need it for a month. Unfortunately I had to postpone when I needed the unit for and Miriam said to let them know when I would need it and they would hopefully be of help which they were. Cara was very helpful whenever I went into the office.

23 november 2023
Review zonder uitnodiging
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Antwoord van Storage Vault

Hi Irene.

Thanks for much for leaving us a 5 star review.
Sorry to hear about your delay, however when you do need us again we will be here for all your storage needs, just give us a call direct on 01236 809160.

Take care and hopefully we will get to see you again soon.

Stefini and the Coatbridge Team.

Beoordeeld met 5 van de 5 sterren

Excellent service no fuss and straight…

Excellent service no fuss and straight forward I have been with them for over a year and needed to downsize my storage unit and it was all done in under 30 minutes perfect 👌

18 november 2023
Review zonder uitnodiging
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Antwoord van Storage Vault

Hi Ben

Thank you so much for taking the time to leave this fantastic review on your experience with us in Dundee. We are really happy to hear that the whole process was quick and easy.

Thank you once again for choosing to store with us if you need anything else during your stay please let us know and we will be happy to assist.

From Colin & Jill team Dundee.

Beoordeeld met 5 van de 5 sterren

The lady Gill on my initial call she…

The lady Gill on my initial call she was so nice explained everything so well and made everything straight forward for me. Great team great set-up would and will definitely recommend.

17 november 2023
Review zonder uitnodiging
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Antwoord van Storage Vault

Thank you so much for taking the time to leave this fantastic review on your experience with us in Dundee. We are really happy to hear Jill has been helpful and made the whole process easy for you and will ensure this feedback is passed on.

Thank you once again for choosing to store with us if you need anything else during your stay please let us know and we will be happy to assist.

From Colin & Jill team Dundee.

Beoordeeld met 5 van de 5 sterren

Highly recommended

Deborah and Jordan have been amazing since my initial enquiry. They were very understanding of the circumstances and extremely helpful, keeping in contact throughout the process. My items are now safely stored with the added bonus of a 50% discount for the first 3 months. I can't recommend them highly enough.

17 november 2023
Review zonder uitnodiging
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Antwoord van Storage Vault

Hi Andrea,

Thank you for taking the time to leave us this great review on your experience with us at Paisley. We are really happy to hear you found the team friendly and helpful and have been happy with everything from enquiry to move in, we really appreciate the kind feedback and will ensure this is passed onto the team.

Thank you once again for choosing to store with us and if you need anything else during your stay please let us know and we will be happy to assist.

From Deborah & Jordan team Paisley.

Beoordeeld met 5 van de 5 sterren

Stuart and Lynda

Stuart and Lynda
We had the best experience when having to use a storage unit for our new kitchen.Deborah was the most pleasant and helpfui girl and made everything so easy for us we couldnt praise her enough.

10 november 2023
Review zonder uitnodiging
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Antwoord van Storage Vault

Hi Lynda & Stuart,

Thank you so much for taking the time to leave this fantastic review on your experience with us at Paisley. We are really happy to hear Deborah has been helpful and made the whole process easy for you and will ensure this feedback is passed onto her as we are happy to help in anyway that we can.

Thank you once again for choosing to store with us if you need anything else during your stay please let us know and we will be happy to assist.

From Deborah & Jordan team Paisley.

Beoordeeld met 5 van de 5 sterren

Jordan and Kenny were very helpful

Jordan and Kenny were very helpful and informative pre and during our house contents move into a unit. They were also patient and helpful during completion of paperwork.
Andrew andMargaret

23 oktober 2023
Review zonder uitnodiging
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Antwoord van Storage Vault

Hi Andrew & Margaret,

Thank you taking the time to leave us this great review on your experience with us at Paisley. We are really happy to hear the you have found Jordan and Kenny helpful and informative from enquiry to move in and will ensure this great feedback is passed onto them.

Thank you once again for choosing to store with us we wish you all the best with the move and if you need anything else during your stay please let us know and we will be happy to assist.

From Deborah, Jordan & Kenny team Paisley.

Beoordeeld met 5 van de 5 sterren

Best Customer Service Ever

We have used Storage Vault on two occasions and would highly recommend them, they are quick and super efficient in setting up your storage unit.
The customer service received was impressive and impeccable especially by Alex and Lisa and I would definitely use them again. Brenda Cochrane

14 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Jordan was very helpful showed me wot…

Jordan was very helpful showed me wot was available and oferd me great advice on wot type of unit I required.

5 oktober 2023
Review zonder uitnodiging
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Antwoord van Storage Vault

Hi David,

Thank you for taking the time to leave us this great review on your experience with us at Paisley.

We are really happy to hear Jordan has been very helpful throughout your initial enquiry to move in. Thank you for choosing to store with us we wish you all the best with the move and if you need anything else during your stay please let us know and we will be happy to assist.

From Deborah & Jordan team Paisley.

Beoordeeld met 5 van de 5 sterren

I have been using the storage space for…

I have been using the storage space for about 7 months now. The main reason for choosing this company was a phone call to Jordan who was able to identify our needs and recomend the type of storage we needed. We were also able to visit and view the storage space before making our decision. I like the idea of being able to enter our storage whenever we wanted. They also have trollies available to help you with moving your items. This is not available at other units. I would recomend this company to others.

9 mei 2023
Review zonder uitnodiging
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Antwoord van Storage Vault

Hi James,

Thank you for taking the time to leave us this great review on your experience with us at Paisley. We are really happy to hear that you have had a great experience with ourselves especially Jordan from your initial enquiry to move in and that he was able to help with your storage needs and will ensure this great feedback is passed onto him.

Its great to hear that that you are also happy with the facility, access times and on site trolleys to help make the move that bit easier as these are the things we pride ourselves in so thank you for the comments.

Thank you for choosing to store with us, and if you need anything else during your stay please let us know and we will be happy to assist.

From Deborah & Jordan team Paisley.

Beoordeeld met 5 van de 5 sterren

What a great experience

What a great experience. Friendly efficient staff. So helpful. Made the process so easy. Clean great unit. Easy access. Good working hours. Couldn’t wish for better

28 juli 2023
Review zonder uitnodiging
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Antwoord van Storage Vault

Hello,

Thank you for taking the time to leave us this great review on your experience with us at Paisley. We are really happy to hear that you found the team friendly and efficient and they made the whole process easy.

It is also great to hear you found the units clean and easy accessible as this is something that we pride ourselves in and appreciate the great feedback.

Thank you for choosing to store with us, if you need anything else during your stay please let us know and we will be happy to assist.

From Deborah & Jordan team Paisley.

Beoordeeld met 5 van de 5 sterren

Storing our goods

Storing our goods , was simple and convenient, Deborah and Jordan were so helpful.

18 september 2023
Review zonder uitnodiging
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Antwoord van Storage Vault

Hi Alan,

Thank you for taking the time to leave us this lovely review on your experience with us at Paisley. We are happy to hear you found the process simple and convenient and found both Deborah and Jordan helpful we will ensure this great feedback is passed onto them.

Thank you once again for choosing to store with us we wish you all the best for the future.

From Deborah & Jordan team Paisley,

Beoordeeld met 5 van de 5 sterren

Jordon and Deborah are the most helpful…

Jordon and Deborah are the most helpful and knowledgeable people who help us so much with size required, how to organise the storage unit so you can get more items no pushy sales to get a larger unit just very kind people. I would highly recommend this company *****:)

14 september 2023
Review zonder uitnodiging
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Antwoord van Storage Vault

Hi Elizabeth,

Thank you for taking the time to leave us this great review on your experience with us at Paisley. We are really happy to hear you found both Jordan and Deborah helpful and knowledgeable and that they managed to help from enquiry to move in and will ensure this great feedback is passed onto the team.

Thank you once again for choosing to store with us, we wish you all the best with the move and if you need anything else during your stay please let us know and we will be happy to assist.

From Deborah & Jordan team Paisley.

Beoordeeld met 5 van de 5 sterren

Can’t fault the facilities or staff

Jordan and Deborah were very friendly, helpful and approachable. My short term storage went very smoothly.

There was a slight admin error made which was noticed immediately and rectified with apologies.

Would definitely use again and recommend.

8 september 2023
Review zonder uitnodiging
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Antwoord van Storage Vault

Hi Sean,

Thank you for taking the time to leave us this great review on your experience with us at Paisley. We are happy to hear that you found the team friendly and helpful and that you were happy with your time with us.

Thank you once again for your understanding in the error at move in we appreciate your time and patience and thank you once again for choosing to store with us.

We wish you all the best for the future.

From Deborah & Jordan team Paisley.

Beoordeeld met 5 van de 5 sterren

Excellent Service and staff

We have just downsized our unit. Kenny made this process so easy for us and Deborah topped it off with a great new deal. As well as being very professional, Kenny and Deborah make you feel comfortable by being friendly and chatty. Would reccomend this service to anyone. Big thumbs up !!

1 september 2023
Review zonder uitnodiging
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Antwoord van Storage Vault

Hi James,

Thank you for taking the time to leave us this great review on your experience with us at Paisley. We are really happy to hear you found the process easy and the staff have been professional, friendly and chatty and will ensure this great feedback is passed onto Deborah & Kenny.

Happy to hear you are also happy with the offer on the new unit and we thank you for your continued business and thank you once again for choosing to store with us.

If you ever need anything else during your stay please let us know and we will be happy to assist.

From Deborah, Jordan & Kenny team Paisley.

Beoordeeld met 5 van de 5 sterren

Friendly Staff

Cara and Stefani were so friendly and welcoming when I arrived to discuss the details of storage. It was all so easy and hassle free. I was able to check out the size of the storage unit and even change my mind about size at the last minute. I’d highly recommend this storage company. The girls on sight certainly know their job.

21 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Kilmarnock Unit

Very easy to set up and with the help of Stef, getting access was straightforward too. Great setup 👌

29 juli 2023
Review zonder uitnodiging
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Antwoord van Storage Vault

Hi Colin.

Thank you for taking the time to leave me a lovely review. Very much appreciated.
Please recommend us to any family and friends who may require storage

Thanks again

Stefini at Kilmarnock Storage Vault.

Beoordeeld met 5 van de 5 sterren

Great service

Great service received to store my belongings. Cara was the lovely person who helped me find exactly what I needed she was lovely, efficient and very helpful. The process was so quick I got an instant quote online and Cara called me first thing the next morning to go over everything with me!

15 juli 2023
Review zonder uitnodiging
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Antwoord van Storage Vault

Hi Nicola.

Thank you for leaving us this great 5 star review.
Im very happy you were please with the set up of the service and that Cara was able to help you along the way.
Please recommend us to any family or friends who may require storage space.

Stefini and Cara at Kilmarnock

Beoordeeld met 5 van de 5 sterren

Excellent Company

Communication was great. Answered all my questions. Nothing was a problem. Andrew was really friendly and helpful. Abigayle kept me well informed too when I needed to renew my lease. The unit in Stirling was clean with such easy access 24/7. Would highly recommend this storage company.

17 juni 2023
Review zonder uitnodiging

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