I recently placed an order through the Chelsea online store and impressed by the experience. The website layout is clean and made finding exactly what I wanted incredibly straightforward. The checkout... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
My 10% member discount was not applied at checkout. This was for a 26/27 Chelsea stadium shirt which after just renewing my true blue membership only a couple of days ago for the umpteenth time. This... Toon meer
Took me a few minutes to realise that each seat ticket was selected individually one by one opposed to the number required from a drop down list ,otherwise was quite simple to complete. I wanted to c... Toon meer
Exceptional customer support. They helped me get a wrong order fixed immediately. Good sale prices for quality products, fast delivery. Will order again in the future. Thank you.
Bedrijfsgegevens
Geschreven door het bedrijf
The Chelsea FC Official Store is the only destination for fully authenticated Chelsea Football Club merchandise, operated in partnership with Nike. Every item is 100% officially licensed by Chelsea FC and guaranteed authentic — from the brand-new home kit to training wear, headwear, gifts and accessories, and past season kits in the clearance sale.
Contactgegevens
Chelsea FC Store c/o Fanatics International Touchet Hall Road, M24 2FL, Manchester, Verenigd Koninkrijk
- +44 (0)333 331 2061
- customerservice@chelseamegastore.com
- store.chelseafc.com
4,3
Uitstekend
144 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Wrong item arrived
Wrong item arrived. Told could not exchange as it was custom. The item was not customised as it was sold with a print in the back and did not state it was non refundable in website description. Complained about this but customer services not interested in any of this. Including screen shots of website.
Poor customer service and now wasted £50 on an item my child can’t use or return for credit. Poor, poor customer service
1 juni 2026
Priced higher than direct from Nike
Priced higher than direct from Nike, shipping to the US takes quite a while also considering the shipping costs.
10 juni 2026
Our player loved the camp
Our player loved the camp, the positivity and the instruction! She wants to do it again. Hopefully you can come out again!!
6 juli 2026
Printing on T-shirt was stretched out…
Printing on T-shirt was stretched out and not as advertised on website so I returned it and even now I’m still awaiting my refund
30 juni 2026
All any easy transaction
All any easy transaction, from selectionln to paying, to delivery
2 juni 2026
World Champions
Just what I expected from the greatest football club in the world. We are Chelsea
10 juli 2026
My 10% member discount was not applied…
My 10% member discount was not applied at checkout. This was for a 26/27 Chelsea stadium shirt which after just renewing my true blue membership only a couple of days ago for the umpteenth time. This is supposed to be one of the membership benefits even though a basic stadium shirt has gone up again to £90 plus p&p even though I've been a Chelsea fan for 54 years. Not feeling much appreciation by my club.
Kind regards Chris Tear 61 yrs old.
31 juli 2026
Wake up Chelsea.
You have made buying tickets for a game impossible, you're treatment of fans is a disgrace you care more about tourists the then proper fans.
30 juli 2026
Took me a few minutes to realise that…
Took me a few minutes to realise that each seat ticket was selected individually one by one opposed to the number required from a drop down list ,otherwise was quite simple to complete.
I wanted to check after purchase when tickets would upload to app & received a reply next morning clarifying.
26 juli 2026
I love Chelsea
31 juli 2026
Delivery was swift
10 juni 2026
Chelsea home shirt
The shirt arrived quickly and was a reasonable price. It was also very good quality
24 juli 2026
I have loved Chelsea since I arrived…
I have loved Chelsea since I arrived from Canada 41 years ago. I was happy with the way it was run until it was bought - I dislike the way it’s run (more Americanised than ever that is not compatible with football as it was - next there’ll be cheerleaders!). I will always support Chelsea, but hate the way it’s run!
31 juli 2026
Lettering on the shirt was coming off…
Lettering on the shirt was coming off and I’d having even put it on.
Very poor quality.
10 juni 2026
It was Amazing i was setisfied
5 juli 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.