StrapsCo.com Reviews 344

Great products at competitive prices. Thanks!

When I am in need of either a strap or a bracelet for any of my watches, this is the site that I "go to" right away.
The huge variety of options offered, and price-points are greatly appreciated.

Purchased correct bracelet for watch and end links have poor alignment and don’t capture to lugs. Customer service so far poor and slow to remedy. I have asked for new end links and now have to provide photo verification of a problem which most would agree is not logical given This type of problem. Poor quality control it seems

StrapsCo.com has an excellent selection of watch straps and very reasonable prices, the shipping is fast, service is always excellent. I would like to see a larger selection of exotic leather straps. The straps I have ordered in the past have all been very good and worked well, the quality has been as good as much higher priced products.

A great company to do business with, my go to place whenever I need a new watch band

Great selection, excellent prices, and easy checkout. Outstanding transaction overall.

Great selection of watch bands at reasonable prices! Website is easy to navigate. This is at least my third or fourth order, so I'm a repeat buyer. I heartedly recommend them.

Great website and interface. Easy to navigate and order.

When you place an order you are automatically charged for shipping protection unless you opt out. All additional charges should be opt in, not opt out.

Second time ordering. Last time was buy 2 get one free and added a mystery strap for just a few bucks more. I was happy with all of them and have now ordered again. Same thing buy 2 get one free and a mystery strap….

Easy to order from and there is always a lot to choose from.

You have exactly what I like, and the follow up messages by email are truly great customer service and care!

It was easy to find what I was looking for highly recommend

(Most of my comments are not about Straps as a company.) For a number of years, I wore a Garmin Smartwatch. I bought many watchbands from Straps and never had a problem. When my watch battery started to drain more quickly, my husband & I started looking for a replacement. My husband told me that my next watch wouldn't be a Garmin because of cost. Our first replacement was a Google. What a miserable excuse for a watch! We both returned them. I went my separate way and bought a Rival. I'm still learning and adjusting to it, plus grumbling because no one likes change. Rival provided 2 bands with the watch, but they were all rubber. Last evening was my first attempt at changing the band. Cussing was involved. My husband finally got the band changed this morning. I just visited your website to see what you offered for a Rival. While nothing was specifically identified, with some creative searching I was able to find some bands. (Rival requires a 22mm connection.) Everything I could find in 22 mm was rubber. I ordered 2 bands. I know I won't be thrilled with them, but I'll (probably) keep that to myself.

My partner is using the Vivoactive 4s.

THE BANDS THEY SELL DON'T FIT. I have bought her two different ones from StrapsCo. and they both had the same issue - the metal prong is slightly too short. You can clip them in just fine and they look good, but if you give them a tug, the whole thing pulls out of the Garmin itself.

If you search online, you'll see several third party Vivoactive 4s straps have this issue where the prong is a little too small and this company sells those.

StrapsCo makes you pay for the return too so I wouldn't bother with buying again unless you have the time and money to keep returning these cheap straps.

I have a Venu 2 strap from StrapsCo and they're fine, but avoid the Vivoactive 4s. If you never catch your watch on anything then maybe this will work fine for you.

The website does not allow you to post reviews and some people online are saying they only post their high star reviews. BEWARE.

Edit:
Their response says they didn't know about the straps not fitting correctly. In their response, they noted they'd test the strap it to ensure it fit and worked so take from that what you will.

Also regarding selectively deleting reviews, maybe they don't, but their site has an issue where you can't leave a review. A search online about people not being able to leave reviews shows this is not new.

They have since reached out to fix the issue so we'll see what happens.

"Thank you for reaching us, and we apologize for the inconvenience.

We’ll go ahead and send the replacement (Active Band for Garmin Vivoactive 4S – White) as soon as possible, and we’ll make sure to test it before shipping to ensure proper fit and function."

Reasonable priced, easy to navigate website, and orders come correct.

If the instructions were clearer I would have rated the product as a 4star. Read them carefully and study the videos. The product looks and works fine.

Straps makes it easy to find straps that I would not be able to find without going through straps.
Good quality products and they make it easy.

Great selection and customer service.