streetcasuals Reviews 

239
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 4 van de 5 sterren

I placed an order with streetcasuals' associated company, Sick Garms, mid-February and requested a status update on my order both by their contact email and Facebook page (as instructed in my invoice... Toon meer

Beoordeeld met 5 van de 5 sterren

Bought penfield womens Gibson jacket in royal blue from this site as I couldn't get the size I wanted elsewhere. Love the jacket, nice fit and fab colour. Even better was the quick dispatch! Received... Toon meer

Beoordeeld met 5 van de 5 sterren

Can't find any fault in the transactions I've had with the peoples at streetcasuals. They go above and beyond to keep you in the loop if a product is out of stock and do whatever they can to track do... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered a bag from StreetCasuals asking for next day delivery. Extremely quick dispatch and great product. Unfortunately the Royal Mail messed the delivery up (certainly not SCs fault) and I did not r... Toon meer

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4,7

Uitstekend

TrustScore 4.5 uit 5

239 reviews

5 sterren
4 sterren
3 sterren
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4,7

Alle reviews

(239)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Personal approach, very quick delivery

Would definitely recommend to a friend. Delivery was very quick, even though I opted for the free service. And when one of my items was no longer in stock, I received a partial refund the next day, and a personal written apology on my delivery note which made me chuckle. Great service!

15 januari 2013
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Good quick service, but issue with delivery company leaving the package outside

Easy to navigate website and the overall ordering process was smooth. However I did have an issue with the delivery company, they sent an email saying it was in transit but it had been dropped off the day before. They left the package in the front of my house proped up against the side of a car with no note or anything saying it was left outside.
I came home late when it was dark and only by chance did I see it outside so I wasnt overly impressed by that.

15 januari 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

great service

Recieved the herschel bag in good condition it was my first time using this site so wasnt sure at first but after this order I reccomend people buy items from the website.

10 januari 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Awesome!

It was great, delivery arrived promptly and the quality of the clothing was spot on :)
Definitely be buying again.

4 januari 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Super socks

Got these for a friend who is over the moon with them, loved the personal touch of the hand written note. Quick delivery really happy.

26 december 2012
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service and products.

Absolutely delighted with the socks I ordered from this shop. They came really quickly and well packaged. Good price. Loved the handwritten note with the parcel. Thanks so much.

21 december 2012
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very pleased.

Always a bit worried about ordering cloths online, but the coat I purchased for my son was a perfect fit and was very good quality.
Quick next day delivery too.

21 december 2012
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best service!

Great delivery service. Received my order the next day (and I like the fact that Street Casuals use Royal Mail).
Kept up to date about the status of my order rather than having to check myself.
The item was as described and I love it!
The handwritten personal note is a wonderful touch.
Thank you Street Casuals.

20 december 2012
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Let down!!!

Ordered a item and paid for it online, then a couple of hours later they emailed to say they didn't have it, Unfortunately, when we came to pick your order, we found we no longer had that size - sorry! Erm how bad is that!!!!! Why not have system in place to make sure they have the correct stock file!!! Don't waste your time ordering from them better online shops out there.

17 december 2012
Review zonder uitnodiging
Logo streetcasuals

Antwoord van streetcasuals

Hi David - thank you for your review of our site and, once again, we apologise for the disappointment caused by not having your size of chinos in stock.

Most of the stock on our site is updated automatically but there are other outlets where we sell stock and these levels have to be updated manually so unfortunately sometimes there is a small margin for human error.

As stated on the site in our terms; -

"We aim to keep the website as up to date as possible and to make sure items are in stock. However, sometimes an item may prove to be even more popular that expected and may sell out. If an order is received for an out of stock item, you will be informed of this within 24 hours and you will be given the option to cancel the order or have an alternative item sent"

I assure you that this rarely happens and we do try to ensure we get back to our customers and refund them as soon as possible.

We are very committed to delivering customer satisfaction which is why we are dismayed with your review - however, we do appreciate that, in essence, we did let you down on this occasion.

With kind regards

Streetcasuals Team

Beoordeeld met 5 van de 5 sterren

Buy with confidence

Thank you for managing to get my order as a special request to me In time for Christmas the service I received from ordering to delivery was outstanding
Thank you very much I'll certainly be shopping with you again in the new year

Thanks again

14 december 2012
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Cool stuff and fast delivery, What else?

The website isn't messy at all like others with a great selection of brands and a lot of cool stuff. Sales are a good deal. By the way I asked for some sticker ( in first place it was kinda of a joke ) and they sent them with the purchase and a nice hand-writed note, which I think is awesome. And the order arrived really fast. So I'm pretty sure I'll buy new things again.

12 december 2012
Review zonder uitnodiging

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