My experience with Student.com was excellent. I’d like to give special thanks to Olivia, who was very responsive and patient, answering all my questions and making the booking process smooth and reass... Toon meer
Bedrijf heeft geantwoord
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I had some challenges with my booking, but I want to highlight how incredibly helpful Suzi from Student.com was. He took the time to follow up with me, checked in regularly, and made sure everything... Toon meer
Bedrijf heeft geantwoord
9:33 student.com Cuéntanos más sobre tu experiencia... Lee nuestras Directrices de Uso para autores de opinión se puso en contacto rápidamente con migo para ofrecerme varias opciones según nuestr... Toon meer
Bedrijf heeft geantwoord
As an international student who received my visa quite late, I am very pleased with student.com for attending to my needs and ensuring I am able to get an accommodation on time at Dublin Nest. I am al... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over Student.com
Geschreven door het bedrijf
Student.com - Find your perfect home
Geschreven door het bedrijf
- We are here to help you find your perfect home away from home at university.
- With over 1.25 million student beds listed in 500+cities and over 135 countries, we are here to find your student accommodation no matter where you want to study.
No Hidden Fees, No Charges
Here to help you every step of the way
No hidden fees, no charges, Student.com provides a totally free service to help you every step of the way when booking your student accommodation.
Contactgegevens
124 City Road, EC1V 2NX, London, Verenigd Koninkrijk
- 0800 652 4582
- contact@student.com
- student.com
4,7
Uitstekend
3K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Muito bom o atendimento.
9 september 2025
Review zonder uitnodiging
Antwoord van Student.com
Thank you so much for your kind words! We’re glad you had a good experience with our service
Although it was easy to book an…
Although it was easy to book an apartment, the customer service is AWFUL. Why in the world do you guys have a number on your site that isn't reachable. One of the most unprofessional, idiotic things I have seen. Remove it or add a working number. You clearly have enough time to create your little posts for social media everyday, but cant respond to paying customers? Okay then.
All you responses to negative comments are "WeRe So SoRrY fOr YoUr FrUsTrAtIoN", like genuinely just shut up. It's so inauthentic, you clearly could care less about clients.
Would be a wonderful site if their customer service reps could be in check. Whatever they're getting paid is way too much. Would only understand if this is a volunteer position of some kind.
1 september 2025
Review zonder uitnodiging
Antwoord van Student.com
We’re sorry to hear about your frustration, and we truly take this feedback seriously. This is not the level of support we want to provide. We are currently reviewing how we display our contact options to ensure students can reach us more effectively from around the world.
We also want to be clear that our responses to reviews are genuine, we value every piece of feedback, even negative, as it helps us improve. We would really like the opportunity to look into your case in detail. Please reach out via our support email Studentexperience@student.com with your booking details so we can investigate further and assist you directly.
Teach me how to book an apartment
Great service! Olivia was very helpful and responsive. She quickly solved my issue with the promo code and made the booking process smooth. Highly recommend asking for her help!
1 september 2025
Review zonder uitnodiging
Antwoord van Student.com
Thank you for your kind words! We’re so glad Olivia was able to quickly resolve your promo code issue.
Once you’ve settled in, don’t forget to leave a review of your new accommodation on Student.com to help other students find the right home and get the best price too!
感谢留学一年来学旅家提供的帮助
感谢留学一年来学旅家提供的帮助，尤其是租房方面以及这次退押金，Olivia都为我提供了很大的帮助，如果还有机会留学那会继续选择学旅家
6 september 2025
Review zonder uitnodiging
Antwoord van Student.com
We’re pleased to hear that Olivia was able to support you not only with your housing but also with your deposit refund. It’s wonderful to know that you’d choose us again for your next study abroad journey.
Wishing you all the best in your studies and beyond!
With Olivia's help
With Olivia's help, I successfully completed the entire process of check-in and check-out. The service was very considerate
6 september 2025
Review zonder uitnodiging
Antwoord van Student.com
We’re delighted to hear that with Olivia’s support, your entire check-in and check-out process went smoothly
Wishing you continued success in your studies and future stays!
Good after-sale service
It's great to get more service even I made the booking one year ago
3 september 2025
Review zonder uitnodiging
Antwoord van Student.com
We’re so glad to hear that you’ve continued to receive support even a year after making your booking — our goal is to provide ongoing guidance whenever students need it, not just at the point of booking
Olivia Sun's service is good
Olivia Sun's service is good. Very friendly and responsible.
20 juli 2025
Review zonder uitnodiging
Antwoord van Student.com
Thank you for your feedback! We’re pleased to hear that Olivia provided you with such friendly and responsible service. it’s wonderful to know she made a positive difference for you
Suzi did a great job solving all of our…
Suzi did a great job solving all of our doubts. She replied as soon as posible every question that we asked.
3 september 2025
Review zonder uitnodiging
Antwoord van Student.com
Thank you for your wonderful feedback! Providing clear and reliable support is exactly what we strive for, and it’s great to know Suzi made the process easy for you.
Once you’ve moved in, we’d love for you to share a review of your new accommodation on Student.com, your experience will really help future students make informed choices.
Wishing you a smooth move and a fantastic stay ahead
She demonstrates a high level of…
She demonstrates a high level of professionalism and responsibility in her work. FanFan has supported me a lot, and I truly encourage anyone to consult with her.
3 september 2025
Review zonder uitnodiging
Antwoord van Student.com
Thank you so much for your kind feedback! It’s great to know that FanFan's dedication made your experience smooth and positive.
Once you’ve moved in, we’d love for you to share a review of your new accommodation on Student.com, your experience will help future students make the right choice too.
Wishing you a seamless transition and a wonderful stay!
The service is brilliant
The service is brilliant. Suzi, who helped me throughout the enquiry was brilliant.
Great customer service.
27 augustus 2025
Review zonder uitnodiging
Antwoord van Student.com
Thank you so much for your kind words! and we’re so pleased it made a difference for you.
Once you’ve settled into your new accommodation, we’d love it if you could share a review of your property on Student.com, it really helps other students make confident decisions too!
Wishing you a smooth move and a fantastic stay!
Great experience
I am from Ecuador and I needed a student dormitory for my university studies in Poland. Uniplaces helped me in the process. Suzi answered my questions regarding the payment method and assisted me when needed.
22 augustus 2025
Review zonder uitnodiging
Antwoord van Student.com
We’re glad to hear you found support while arranging your student housing in Poland, and we wish you a smooth start to your studies in Europe!
Once you’ve settled in, we’d love for you to share a review of your new accommodation on Student.com to help future students from Ecuador and around the world
Suzi has been great in staying in touch…
Suzi has been great in staying in touch and responding to messages. Professional and helpful and called me back which means they are available to speak to.
It would be more helpful if there is a direct number to speak to customer services 24hrs as international students are in different time zones. I was unable to get through to anyone on the global number provided.
Overall good experience, still waiting for application outcome!
26 augustus 2025
Review zonder uitnodiging
Antwoord van Student.com
Thank you for sharing your experience! We’re delighted to hear Suzi was professional, responsive, and supportive throughout your booking journey. We also appreciate your feedback about 24-hour phone access, that’s very valuable feedback, especially for international students in different time zones, and we’ll make sure to share this with our team and ensure it is always live
We’re glad the process has been smooth so far, and we’ll continue to follow up on your application outcome to keep things moving
Solved doubts
I had many doubts and questions at the beginning, but a very kind and helpful representative named Suzi assisted me. She answered everything quickly, clearly, and in a very organized way.
I’m still waiting for a response from the property owner, but without Suzi’s support, the whole process would have been much more difficult. I’m truly grateful for her help!
25 augustus 2025
Review zonder uitnodiging
Antwoord van Student.com
Thank you for your kind words! We’re so glad Suzi was able to support you and make the process smoother. We’ll keep following up with the property on your behalf, and we truly appreciate your patience
Fantastic experience
Impressively responsible with boundless patience and eminent efficiency. Thank you.
24 augustus 2025
Review zonder uitnodiging
Antwoord van Student.com
Thank you guys 🙏🏻
Excellent Support and Follow-Up
I had some challenges with my booking, but I want to highlight how incredibly helpful Suzi from Student.com was. He took the time to follow up with me, checked in regularly, and made sure everything was sorted out properly.
It really gave me peace of mind knowing that Suzi was personally making sure my issue was resolved. I truly appreciate his professionalism and support.
22 augustus 2025
Review zonder uitnodiging
Antwoord van Student.com
Thank you so much for taking the time to share your experience. We’re sorry to hear you faced some challenges with your booking, but we’re really pleased that Suzi was able to support you so thoroughly. His consistent follow-up, clear communication, and dedication to making sure everything was resolved reflect the service we aim to provide for all students.
we’d love for you to review your new accommodation on Student.com so future students can benefit from your insights when making their own housing choices.
非常满意
预订的房间很不错，预订的流程一切也很顺利，团队的服务态度非常好。一年之后快要退房时，Olivia Sun也很耐心地为我解决了遇到的问题，非常赞
21 augustus 2025
Review zonder uitnodiging
Antwoord van Student.com
e’re so glad to hear that your booking went smoothly and that you enjoyed your accommodation!
It’s also great to know Olivia was able to support you patiently right through.
Thanks again for choosing Student.com, if you’d like, you can also share a review of your accommodation on our platform to help future students make the right choice.
The contact person helped me submit my…
The contact person helped me submit my application and ensured my application got received by the landlord.
21 augustus 2025
Review zonder uitnodiging
Antwoord van Student.com
Thank you!
The whole project is wonderful and…
The whole project is wonderful and supportive for students. Especially Suzi is the professional and always answered me on times. 10000 out of 10 🤟🏻
20 augustus 2025
Review zonder uitnodiging
Antwoord van Student.com
Thank you so much for your glowing feedback!
We’re thrilled to hear that you found the Student.com service supportive and helpful throughout your accommodation journey. It’s wonderful to know that Suzi made such a positive impact with her professionalism, timely responses, and dedication to ensuring you always felt guided
A truly exceptional and stress-free experience
I will be looking for accommodation in a tight one-month period and I am feeling anxious about whether I can find a suitable place. Olivia Sun is simply my savior. I listed my requirements (budget, location, facilities) for her and she not only did her best but also sent me a large number of listings that had been strictly screened and fully met my requirements.
The best part is her proactive communication. When the property I was interested in suddenly became unavailable, she immediately contacted the accommodation agency, gave a clear explanation, and had already prepared two other good houses. She made the whole process quick, easy, and unexpectedly pleasant.
I truly feel well taken care of and without hesitation, I recommend her to anyone.
20 augustus 2025
Review zonder uitnodiging
Antwoord van Student.com
Finding accommodation in just one month can feel overwhelming, but it’s wonderful to know that Olivia helped make the process smooth, efficient, and even pleasant for you.
We’re especially pleased that she was able to step in quickly when a property became unavailable and already had alternative solutions ready for you. That level of care is exactly what we aim for, and it’s great to know she made such a positive difference in your journey.
Wishing you a seamless move-in and a fantastic experience in your new home.
Once you’ve settled in, we’d love for you to share a review of your accommodation on Student.com, as it helps other students make informed choices when searching for their perfect home
Antwoord van Student.com
Helping students feel supported throughout the process is always our goal, and it’s great to know Suzi delivered that for you.
We wish you a smooth move-in and a fantastic stay at your new accommodation! Once you’re settled, we’d love for you to share a review of your property on Student.com
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