STYRKR Reviews 

Sadly - despite the product being fantastic and my go to fuel for big days out on the bike - the customer service is abysmal. I have sent three emails and two instagram messages in the past two weeks - all of which have been completely ignored. The cheek of it is, they send periodic emails out to customers from “Jake at Styrkr” saying “we’re really keen to know how you’re finding the product. Either reply to this email or leave us a review”. But when you reply with an actual question, you get ignored. Why give customers an email address if you categorically ignore all the emails?! I do love the product but sadly - as a subscribing member - it stinks being treated so badly. This company has a lot to learn about how to treat customers - sadly they are about to lose one.

Really really disappointed with the customer service at Styrkr. They have recently run out of the 90g carb drink mixture. I have been contacting them for weeks on multiple platforms asking when it will be restocked. I have an Ironman in three weeks and anyone who races long course distances knows how long it takes to dial in nutrition. I finally had it right with the 90g carb drink mixture however now they’ve run out of stock. I’ve been asking for confirmation as to when it will be back in stock for weeks, so I know if I need to find something else last minute and all of my messages have been ignored. I thought I had found my new go to nutrition but now I have completely changed my mind. Really disappointing from the team and a real shame for you to have lost a loyal customer. I will be sharing this feedback with the various tri groups I am part of.

My last two orders have been very disappointing. Why this company uses evri as their delivery service is beyond me. The last packet was damaged and gels exploded. My most recent package has not arrived and after sending 4 emails I have still not been offered the respect of a reply. Useless.

* update 09/07/26

Incorrect information given by the retailer. The issue was only resolved after my original feedback on trustpilot was published. As I mentioned to them in my email correspondence I am grateful for the full refund, but my confidence in the brand has been lost due to then using evri as their main courier. I will not be back unless they part company with that particular courier.

Customer service is outstanding.

Unfortunately a Gel30 came popped in my training kit box and covered all the contents in a sticky mess. Following contact with Styrkr, they asked for a photo of the batch code, and then quickly issued a gift card for the full cost of the box and postage!!

Quick resolution, and great attention from Alex!

100% recommend Styrkr!

Very poor experience with the delivery service. Very poor customer service and return policy. Overall would not recommend this product or service.

Amazing tasting gels and mixes, they do exactly what you need them to do, great customer service too from a number of team members, I’ll be sticking with Styrkr!

An energy gel came popped in my first subscription and has left an awful sticky mess everywhere. It also leaked onto my drink mix and ruined a few of them as well.

When I contacted them for assistance all they offered me was a £5 gift card for the burst gel and didn’t even attempt to compensate for the drink mixes. I would’ve hoped they would’ve been keen to make a better first impression considering it’s my first order.

I’m sure the products are nice but I found the resolution a bit sub par considering the products are sold at a premium.

Bought the Welcome Pack and tried one of the Gels prior to a Hybrid training session this morning. Great taste (if a little sweet) but felt great throughout the session, no sickly feeling. Had one of the energy bars after the session and again tasted great 👍

I have purchased energy rice bars, protein rice bars and gels for over 6 months. Always tasty, easy on the stomach on 50km plus runs and keeps me fueled. Plus they are vegan

Protein bar isn't great. That's my first time trying it and it really upset my stomach somehow which isnt what I was looking for. I had it before going to the gym and it caused lots of stomach upset soon after. Shame :(

Terrible shipping and not great customer service

I placed an order in April, over a week in advance of an event I was attending, needed gels etc for the event. The order was late getting dispatched and delivery was also late, taking a full 7 days for delivery to be attempted.

When delivery was attempted, I chose the option to have the package left in the enclosed porch if nobody was in. However, I was in and the package just got left on the street with no actual attempt to deliver (I only know this from Evri's photo proof). Naturally i never saw the package as it was stolen.

When I raised this with customer services I got a refund which fair enough, but no offer of compensation for the bad experience or anything, which I would have expected given the ordeal. The agent seemed to try and blame it on Evri, but was it not Styrkr who decided to use such a notoriously bad courier as their shipping partner?

Styrkr were my staple for events and I used to highly recommend them to friends, haven't gone anywhere near them since. Last thing you need ahead of an event is to be let down like this.

No complaints here, top quality fuel that tastes great and also does the job brilliantly. Trained for my first 20k race in the Lake District this year using styrkr fuel and I will definitely come back to their products for future projects.

I’ve been using products from Styrkr for a few months now, and they’ve become an essential part of my training routine. Whether I’m gearing up for a long run, a cycling session, or an intense workout, their gels, and endurance products give me the perfect boost.

Great products, very poor delivery and disappointing customer service.
Order turned up late (not next day) and damaged. I ordered the welcome pack and came with one Mix sachet and a packet of pillow cases!!!??
I ordered for an event and had to go out and buy alternatives. Eventually got a message saying another box was en route which arrived safe and I’m impressed with the product. Despite a further email, I’m yet to hear anything back. I’m out of pocket having bought twice now. Shame as I would have used again, not now. Hope this helps others.

Good products, terrible customer service.

Ordered a product and it was not delivered by the courier (courier said item destroyed in transit).
Have been on touch with styrkr but have not had this issue resolved 2 weeks after the item was meant to be delivered.

Had to message the instagram account just to get a response, however issue is not yet resolved two weeks later.

Shame as the products are good.

The products are great! Especially the bars!

Did not expect how awesome it turned out. Ordered a “Welcome Kit” and I honestly could not be happier with what I received. The macros are amazing, the taste is to die for( what a treat ) my new favourite brand.

Brilliant quality and acceptable prices into comparison with other brands . Love Styrkr , Bar50 D&A are my favourite plus Mix+ before trening.

First time order from Styrkr to try out the products. Box arrived missing 2 items (gels). I emailed them to tell them, and left a message using the facility on their website. Absolute silence in response, except to try and sell me more product. Not even an acknowledgement they had received my messages.

Update: Upgraded to 4 stars as I was eventually sent a complimentary box of gels and the product itself is very good!

I have tried a few gels before like High5 but they were too sweet/ sickly and didn’t sit well on my stomach. Until I tried Styrkr taster box with the gels in for my upcoming marathon. I love the taste and the amount of carbs you can get in them, the taste is so nice but not too sweet just the perfect balance, I love that there is dual carbs in them and that you can get the gel50 and gel30 so I can alternate between them, the quality is amazing and no GI issues, minimal ingredients too :) . I am yet to tried the rest of my taster box but I am sure they will be great too 😀