Sue’s Driving School Reviews 52

I passed my C+E test first time, and I honestly couldn’t have done it without Sue, Simon and Savio. They were fantastic — really patient, professional and easy to learn from. They explained everything clearly and made sure I understood both the driving side and the safety side properly, which helped me feel more confident as the training went on.
Everything was well organised, and the training was clearly focused on helping me improve as quickly as possible. I also came away with loads of useful tips that will help me in real driving, not just for the test. The support I had throughout made a huge difference.
I’d definitely recommend Sue’s Driving School to anyone looking to get their HGV licence. Thanks again for all your help.

Just passed my car test first time with sue from sues driving school after 2 days training. Sue was brilliant, very kind, patient and knowledgeable. All costs were clearly explained up front. Highly recommend learning with sue.

I Passed! My Full Bus Driving Test and am so pleased with the whole experience from Sue's Driving School.
Sue, Savio and Simon have helped me with practical professional & informative instructions, such an enjoyable experience. Thank You
I appreciated the detailed information Sue discussed with me by phone & sent by e-mail before I agreed to start training, braking down costs, dates & times for training, test fees, terms and conditions of her business, so I full understood what I needed to do.
Thank You Again for all your help, Jo x

My 16 year old son, alongside two of his friends, were told by Sue she would be able to find all three of them a tractor test quickly and to cancel the ones they had booked already with the DVSA, which they did, only to be told 3 weeks later by Sue they would each have to pay an additional £800 for her lessons! After 3 weeks she still didn’t have a test booked and told the boys that she may be able to get one date for one of them and would have to put their names in a hat to choose who would get the test. When I questioned her about not explaining to the boys at any point that they had to pay an additional £800, she said it was up to a 16 year old to ask! They asked at the beginning and she confirmed it was £62 in total, then 3 weeks later told them to pay £800 each!
Extremely unprofessional who bombarded my son with messages and calls. Avoid Avoid Avoid.

Absolutely elated to have passed my Cat C test having trained with Sue & the team. Despite being a confident car driver- with over 300k worth of miles under my belt across motorways and major cities, I felt the nerves when sitting behind the wheel of a 18t vehicle. Sue, Simon and Sav really made me feel at ease, from thoroughly explaining the process, to the first moment behind the wheel- they took control, steered me in the right direct and taught me how to competently drive and pass the test. I could not have asked for a better experience and could not recommend them enough.

I had my first horse trailer session today.

I was so nervous, but Sue and Simon made me feel secure and calmed me down. They are so sweet and brilliant teachers! I wholeheartedly recommend them to anyone!
I haven’t stopped smiling since I left the school and my confidence is through the roof!

100% recommend - Wonderful people! ❤️

I recently completed my HGV C+E training with Sue’s Driving School and successfully passed my practical test, and I couldn’t recommend them highly enough.

From start to finish the whole experience was excellent. The instructors were professional, patient and extremely knowledgeable, explaining everything clearly and making sure I understood both the practical and safety aspects of driving a lorry. Their teaching style made the learning process feel calm and structured, which really helped build my confidence behind the wheel.

The training was well organised and tailored to help you improve quickly, with plenty of useful tips for real-world driving and passing the test. The vehicles were well maintained and the instructors created a very supportive learning environment.

If you’re looking to get your HGV licence and want instructors who genuinely care about helping you succeed, I would definitely recommend Sue’s Driving School.

Thank you again for helping me pass my test!

I’m thrilled to have passed my Class 1 (C+E), I couldn't have done it without the team. Huge thanks to Sue for keeping everything organised and making the process seamless from day one. My instructors, Savio, Simon and Sue provided top-tier guidance and knowledge and were incredibly patient (most important factor for me) throughout my training. Their competence and professional approach gave me the confidence I needed to handle the articulated vehicle and pass my test. If you're looking for quality HGV training that is 1-2-1 look no further!

Sue and the team are great instructors with a family touch.
You will be taught exactly what is required for you to pass and be a safe driver.
If you do lack in confidence like me you are reassured every step of the way to help with your confidence.
I am so glad I chose to use Sue and company and definitely highly recommend.

I am writing this so others do not have to go through what I experienced with Sue.

I have read reviews from other people who describe very similar
experiences, which suggests this is not an isolated case.

Throughout my training, and especially on my retest day, Sue’s behaviour made me extremely uncomfortable and anxious. I have always been confident with my driving, but her manner, tone, constant negativity, and confrontational attitude completely destroyed my confidence.

On the day of my retest, she raised her voice at me before the session even started, interrupted me during the “show me, tell me” questions, and spoke to me in a way that made it difficult to concentrate even before driving.

Instead of supporting me, she created a hostile and stressful atmosphere.
I was also been repeatedly charged for a full day of retraining even though I only drove for a few hours, with the explanation that nobody else could use the car that day.

Because of her behaviour and the unprofessional environment created by Sue, I became too stressed to continue safely and had to end the test shortly after leaving the training centre. As a result, I could not even attend my DVSA retest on the same day. This was not due to my driving ability, but due to the pressure and discomfort caused by her conduct.

I strongly advise anyone considering training with Sue to think very
carefully. Some people may have good experiences, but mine was extremely distressing, and I would not recommend her based on what I experienced.

I thank simon and sue for being the best instructors.They are very skillful and very understanding towards the work they do.They made sure I was very confident.I absolutely love them both.keep up the good work.

Vile human beings. Expressed dissatisfaction at the training given to our son as was not as agreed and was bombarded with abuse via text such as the following…
‘I hope you as parents do not cause him anymore stress with this unpleasantness’
After suggesting we drive our son back 2hrs to the training yard so our concerns could be rectified telling her we physically couldn’t get our son there on the day requested we received this…
“If you really wanted to get him here it could be done but that is your choice’
Didn’t deliver what was agreed, didn’t tell us it wouldn’t be possible to deliver it as agreed and refused to consider any sort of refund.

I will await the abusive messages / reply when she sees this on here at which point she will prove my comment about being vile as correct,as she has to others who have given poor reviews

Sue is the best instructor, she is my 1st and last,I passed at my 1st try.

Having taken a year out from driving HGV Class 1 part time as an agency driver, I went to Sue's Driving School for a two hour refresher on reversing, particularly blindside. Simon was really helpful and an excellent teacher. Did my first Class 1 shift back yesterday. All went really well especially the reversing. I would have been very rusty without Simon's top tips. I highly recommend.

Just passed my test! Sue and Simon were very helpful and I found the tuition worked very well for me on the one to one lessons. And as bus mechanic the bus was a pleasure to drive and faultless. Definitely recommend the driving school!

Friendly and expert tuition of the highest standard. Everything easily and calmly explained and able to learn at your own pace. Help with taking the H Licence was excellent and very good value. 100% recommended.

Alright, so you may read this and think ‘he passed first time, of course he’ll give five stars’. Please read on.

At 57 I was a total novice, and until the 5th of August I’d never even sat in the cab of a large goods vehicle. I also didn’t do this because I thought it would be easy, which was a good job!

To elevate my skills to the level needed to pass my class 1 first time in what was really just 5 days of driving is testament to the teaching skills, driving knowledge and experience that Sue, Simon and Savio possess.

I won’t forget the exacting standards that they expected and set for me. I cannot thank them enough for the daily tests, ongoing constructive critique of my driving and their driving insight. Oh yes, and their patience!

Because of their commitment to me I also felt I must also commit my time, studying, reviewing feedback and driving routes to familiarise myself with the different approaches to junctions, hazards and let’s not forget the many roundabouts in Swindon.

I am also especially grateful to the 2 firms who I called before contacting Sue for not answering my call and responding to my messages.

My advice to you is, if you want to learn right, You’d Better Call Sue’.

Cannot thank Sue, Simon and Savio enough for all their help in getting me to pass my Cat C (LGV) first time! Lovely chill environment and very thorough teaching on a 1 to 1 basis. I have thoroughly enjoyed my time learning to drive an LGV and would 100% recommend Sue’s Driving School to anyone far and wide!! Thank you 🤩

Sue and her team are highly experienced and incredibly helpful. They go above and beyond to ensure you’re fully prepared for your test, offering brilliant teaching and a calm, supportive approach that really helps you achieve the results you want.

I had a terrible experience with Sue's driving school.
I booked and paid for 3 days of training and my test fee. When I initially contacted Sue and spoke to her over the phone I was quoted a price for 3 full days of training then given a seperate test date (Which I was charged 150 pounds for even though I've since found out the test fee is only 115). At the end of the 3 days of training (Which was fine bar a terrible morning with Sue as my instructor, where she completely frazzled me and totally knocked my confidence as she was at me from the moment we drove out of the gates and constantly gave me conflicting and confusing information and then berated me for making small mistakes, or mistakes I hadn't even made). She recommended I do extra training 'to be extra confident'. I said I would think about it and let her know, then when I responded with thank-you but I'd like to go ahead with my test as I felt reasonably confident I could pass - She turned rather awful and told me unless I paid for extra training (1100 pounds worth!) they would not allow me to take the test in their lorry, I was dangerous, she could not let me drive 'unsupervised' (also completely insulting the examiners by saying they're only examiners and are useless) and that I was going to cause an accident!
This is the first I had heard any of this so called dangerous driver feedback over the whole 3 days.
Sue then tried to tell me I owed them 1100 for the extra training (that she had booked without my confirmation) and that regardless of wether or not I took the training I would be paying for it. I told her I would not be taking the extra training as I couldn't afford it (which is why I didn't confirm it when she suggested it, I told her I'd need to see if I could find the extra money) and she told me take out a credit card or get a loan from somewhere/anywhere - But that she didn't care, just pay her the money.

I went to another trucking company after this awful experience, after x1 4hour lesson - to take me through a couple of the test routes and to get used to the lorry (split manual gearbox) I passed my test first time with 3 minor driving faults. You are allowed 13, so I hardly scrapped through and obviously the examiner did not feel I was a dangerous driver! The owner of the other company also was not surprised to hear any of this about Sue as she is apparently quite well known in the industry for this kind of behaviour!

Absolutely awful experience and I am only writing this so that no one else should have to go through what I experienced as I have since spoken to multiple people that have had scarily similar experiences with Sue, so its not uncommon.
I understand some people have had good experiences with Sue and I'm happy for them, however I really feel that she tried to take advantage of a young, female foreigner and was just trying to get as much money out of me as she possibly could, so train with her at your own risk though I would highly recommend against it!