Sugaholics™, London Reviews 1.147

Very delicious, all of us enjoyed it, will highly recommend to others.

Cake was delicious and exceeded our expectations!
What them to give little discounts and coupon codes at check out.

The whole process was seemless. And easy to place the order to the customer service.

Fabulous experience. Cake was exceptional.

This was for my granddaughter at college. She's away from home and working hard to further her education. This was a nice treat for her and let's her know we are thinking of her. The cake arrived as promised and she was thrilled!

Everything went exactly how it was supposed to be. I had ordered a cake for my best friend. I live in Sweden and I had ordered it online and everything went super smooth and the delivery was made on time and she received it and she was super happy that made me happy 😊

100% service!!! Outstanding.

Beautiful tasty cake, not extremely sweet and flavourful. My boy loved his birthday cake.
Last minute booking fullfilled effortlessly. Start to finish strongly recommended!!
If you get a colorful cake be ready to laugh and set up your friends. Their teeth will get stained for the day!!

I was looking for a Halal cake for my 50th and stumbled upon the alphabet naked cake, thinking it was going to be exceptional after reading the positive reviews on the Sugaholics site. However prior to ordering, I sent an email enquiring about the cake and giving some feedback about the ordering process. But I never got a response. Only after a WhatsApp message did I get a reply. Also the delivery window from 11-9pm seemed like an unrealistic timescale, therefore got the cake delivered a day earlier.
The cake was bigger than I expected, but for me, the taste needed to be exceptional. From this point onwards, my experience was underwhelming and ended in sheer disappointment. Firstly to see a poorly written message on a plastic strip being laid onto topped fruit that wasn't glazed, looked dry with stems left on the strawberries. To my astonishment, I spotted a bit of mold around one of the blueberries. The fruit topping wasn't that generous either. Then in-between the sponge layers, I didn't see any jam filling to compliment the cream, despite being a Victoria sponge. The pineapple flavouring hardly came through in the bottom layer.
Though the cake had a good texture, it lacked flavour. Being a fresh cake, I expected the cream to taste fresh and lightly whipped, but it felt processed and was sticking to my fingers. Overall, I had big expectations from a reputable company priding itself in baking cakes that impressed. But I was unimpressed with the service, and above all, the cake that was way inferior to other competitors I've tried. In fact quite pricey considering the quality you get. I agree to pay a premium price for a quality cake but this is not it! I even wonder if the other reviews are genuine or not. Will not be ordering from Sugaholics again!

I discovered Sugaholics while searching for a local bakery to make a cake for our company’s 20‑year anniversary in the UK. I sent them a photo of exactly what we were hoping for and crossed my fingers that they’d get it right. They didn’t just deliver — they exceeded my expectations. The cake was incredibly fresh and large enough to feed 100 colleagues. Thank you for making our celebration truly special.

Even in very short notice the cake was freshly made and it tasted very delicious n decorated very nicely. Everybody loved the cake.

As always you were amazing, the cake and the service are both 5star with amazing price 🩷 keep in touch throughout the delivery process and making my family smile, the quality is top tier. Thank you

I purchased this cake for my partner’s birthday. He can’t stop talking about how good it was! Thanks for making his bday special!

Clear choices, great communication, delicious product.

I ordered a cake for a hen party and I couldn’t be happier with the experience. Sugaholics™ were incredibly helpful from start to finish, especially since I was placing the order from a different country for delivery in London. Communication was quick and clear, they made the whole process stress-free, and the service was genuinely amazing. The cake was exactly what we wanted and perfect for the celebration. Highly recommended!

Yet again, another outstanding cake. Beyond delicious, beautifully made, and crafted with such care and attention. My mum was delighted with the cake and so was everyone else, it was consumed very quickly!

Well delivered n on time🥳