Ordering was easy, however no automated email confirmation was received. Couldn't find my placed order in web site, had to email directly and quote order no I had to obtain from browser history. I... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Tried to purchase some bits of terminal tackle from my local tackle shop, only to find they’d sold out of what I wanted. I then looked online and found Summerlands was one of only a few places in th... Toon meer
I received my Zippy M4 GT Chris Dance build in good time and the rod was packaged very well indeed . The rod looks great in Summerlands colours and the build quality is top notch as expected, as C... Toon meer
Great communication and service from them. Old fashioned telephone call apologising for not having a line I ordered in stock, after a lovely chat I got a perfect replacement. Such a breath of fresh ai... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Summerlands Tackle came into being in 1985 and was originally situated in Golf Links Road, Westward Ho! Owned and managed by Nick and Louise Laws It soon gained a reputation for selling quality fishing tackle, the business was based on offering the local and visiting customers the best advice available. In the early years, strong links were tied with the very finest fishing tackle companies from Abu through to Zziplex, Summerlands soon became the place to see the very latest tackle. In 1997 Summerlands moved to its present large sight (we had to buy a bank and two shops to squeeze our stock into), and Louise's and Nick's dream to create the ultimate Anglers Aladdin's Cave slowly came into being. In the 1990s Summerlands took a big step forward when Heather and Simon (daughter and son-in-law) joined the team bringing new enthusiasm, drive, and specialist tackle knowledge with them. The shop still reverberates to the staff’s weird taste in music and the aroma of the world's finest coffees.
Contactgegevens
16-20 Nelson Road, EX39 1LF, Westward Ho! , Verenigd Koninkrijk
- 01237 471291
- info@summerlands-tackle.co.uk
- summerlands-tackle.co.uk
4,7
Uitstekend
254 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service
My order was dealt with quickly and delivery was prompt. Kept me informed of progress
8 juli 2023
Supplied what I ordered i
Supplied what I ordered in a timely fashion. However not impressed by carriers. I was given a delivery window but delivery occured 3+ hours later with a big chunk out of one corner of the box. Careless or couldn't care less handling.
4 juli 2023
Antwoord van Summerlands Tackle
Hi,
Very sorry not to have replied before due to a technical glitch,but wanted you to know that you're excellent 5-star review was very much appreciated. If we can be of any help in the future please do not hesitate to contact us.
Regards
Summerlands Tackle
Antwoord van Summerlands Tackle
Hi,
Very sorry not to have replied before due to a technical glitch,but wanted you to know that you're excellent 5-star review was very much appreciated. If we can be of any help in the future please do not hesitate to contact us.
Regards
Summerlands Tackle
Great service
21 juni 2023
Antwoord van Summerlands Tackle
Hi,
Very sorry not to have replied before due to a technical glitch,but wanted you to know that you're excellent 5-star review was very much appreciated. If we can be of any help in the future please do not hesitate to contact us.
Regards
Summerlands Tackle
Great super fast personal service
Great super fast personal service
Top quality customer service and a great product at a great price
24 juni 2023
Antwoord van Summerlands Tackle
Hi,
Very sorry not to have replied before due to a technical glitch,but wanted you to know that you're excellent 5-star review was very much appreciated. If we can be of any help in the future please do not hesitate to contact us.
Regards
Summerlands Tackle
Quick on delivery service excellent
23 juni 2023
Antwoord van Summerlands Tackle
Hi,
Very sorry not to have replied before due to a technical glitch,but wanted you to know that you're excellent 5-star review was very much appreciated. If we can be of any help in the future please do not hesitate to contact us.
Regards
Summerlands Tackle
A pleasure to do business with
The delivery was incredibly fast, unfortunately there was a problem with the order so i had to call them. The call was late morning. Around the same time the next day, the replacement arrived, again, very fast. We all make mistakes, but to react so quickly and positively is refreshing in this day and age. Price was good too.
A very good company and a pleasure to do business with. I would strongly recommend them.
15 juni 2023
Antwoord van Summerlands Tackle
Hi,
Very sorry not to have replied before due to a technical glitch,but wanted you to know that you're excellent 5-star review was very much appreciated. If we can be of any help in the future please do not hesitate to contact us.
Regards
Summerlands Tackle
Purchased 3 items which were good…
Purchased 3 items which were good value, however one broke on first use. I was unable to locate my receipt due to problems with my emails and sent two messages to discuss a possible replacement but have not received a reply.
19 juni 2023
Great service.
18 juni 2023
Antwoord van Summerlands Tackle
Hi,
Very sorry not to have replied before due to a technical glitch,but wanted you to know that you're excellent 5-star review was very much appreciated. If we can be of any help in the future please do not hesitate to contact us.
Regards
Summerlands Tackle
Very prompt service
My order was dealt with immediately and was delivered extremely promptly for which I am grateful
13 juni 2023
Antwoord van Summerlands Tackle
Hi,
Very sorry not to have replied before due to a technical glitch,but wanted you to know that you're excellent 5-star review was very much appreciated. If we can be of any help in the future please do not hesitate to contact us.
Regards
Summerlands Tackle
cool deal.quality
10 juni 2023
Antwoord van Summerlands Tackle
Hi,
Very sorry not to have replied before due to a technical glitch,but wanted you to know that you're excellent 5-star review was very much appreciated. If we can be of any help in the future please do not hesitate to contact us.
Regards
Summerlands Tackle
Antwoord van Summerlands Tackle
Hi,
Very sorry not to have replied before due to a technical glitch,but wanted you to know that you're excellent 5-star review was very much appreciated. If we can be of any help in the future please do not hesitate to contact us.
Regards
Summerlands Tackle
Great communication and service from…
Great communication and service from them. Old fashioned telephone call apologising for not having a line I ordered in stock, after a lovely chat I got a perfect replacement. Such a breath of fresh air dealing with real people!
6 juni 2023
Antwoord van Summerlands Tackle
Hi,
Very sorry not to have replied before due to a technical glitch,but wanted you to know that you're excellent 5-star review was very much appreciated. If we can be of any help in the future please do not hesitate to contact us.
Regards
Summerlands Tackle
To date items have not been received
To date items have not been received, sent an email to ask when I could expect delivery……no reply.
Very very dissatisfied
Hi Nick
25/6/23 I have not received my goods as of today
30 mei 2023
Antwoord van Summerlands Tackle
Dear Mr Smith, I have just looked into this and I can see that your order was refunded as the product was temporarily unavailable. You should have recieved an email. The product is now back in stock and I have the store popping a it FREE OF CHARGE packet in the post to you. Our apologies for the mix up and Good Fishing, Summerlands Tackle
Ordered fishing chair- rucksack
Ordered fishing chair- rucksack.looks very sturdy exactly what my husband wanted to take fishing. Delivered promptly thank you
5 juni 2023
Antwoord van Summerlands Tackle
Hi,
Very sorry not to have replied before due to a technical glitch,but wanted you to know that you're excellent 5-star review was very much appreciated. If we can be of any help in the future please do not hesitate to contact us.
Regards
Summerlands Tackle
Price & quick service delivered on time
3 juni 2023
Antwoord van Summerlands Tackle
Hi,
Very sorry not to have replied before due to a technical glitch,but wanted you to know that you're excellent 5-star review was very much appreciated. If we can be of any help in the future please do not hesitate to contact us.
Regards
Summerlands Tackle
Antwoord van Summerlands Tackle
Hi,
Very sorry not to have replied before due to a technical glitch,but wanted you to know that you're excellent 5-star review was very much appreciated. If we can be of any help in the future please do not hesitate to contact us.
Regards
Summerlands Tackle
Goods arrived in good order and in the…
Goods arrived in good order and in the time specified.
28 mei 2023
Antwoord van Summerlands Tackle
thank you for your review very much appreciate it, it is always good to hear that the product arrived safely and the customers pleased.. Remember if you ever need any advice or help with any product choice, please feel free to email or phone this. thank you again. Nick.
Amazing I ordered fishing tackle out of…
Amazing I ordered fishing tackle out of stock locally and it arrived very quickly from summer lands tackle very pleased
16 mei 2023
Antwoord van Summerlands Tackle
thank you for your reply. It is always great to hear from customers to the police without service. They always aim to please, Remember if you ever need any advice or help with any product choice, please feel free to email or phone this. thank you again. Nick.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.