sundazee.com Reviews 

54
TrustScore 1.5 uit 5

1,4

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Beoordeeld met 1 van de 5 sterren

Buyer beware!! This is NOT a legit company. I ordered a small and they sent me a medium. I can return at my expense or they offer you a refund of 40%. I opted the refund because it’s not worth the pri... Toon meer

Beoordeeld met 1 van de 5 sterren

I ordered and paid the package on the 12th of November 2022 and I haven’t got any nfotmation about my package since then. I wrote several emails and never got an answer so I can’t even cancel my orde... Toon meer

Beoordeeld met 4 van de 5 sterren

I'm changing my review, I really thought there is something fishy about this company, but no, I received a replacement parfum within next week and also been contacted by customer service team with apo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I placed my order on Oct 14th, it still has not have been shipped, I sent them an email asking what happened but no answer. I am really disappointed, especially because I expected a fast delivery and... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

1,4

Zeer slecht

TrustScore 1.5 uit 5

54 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,4

Alle reviews

(54)

1 review in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

It has been 3 weeks and No tracking…

It has been 3 weeks and I am not able to track my order (although a tracking number was created right away). The order has not been shipped and there’s no communication from the company.

24 oktober 2022
Review zonder uitnodiging
Logo sundazee.com

Antwoord van sundazee.com

Hi Alyicia,

I am so sorry you have not been able to track your order. Upon looking into this from my end it looks like your order is on the way and is in VILLA RICA currently. I have sent you an email with the tracking link for it.

- Emily

Beoordeeld met 1 van de 5 sterren

I ordered back in August 2022 and still…

I ordered back in August 2022 and still nothing!! Said they didn't ship to Hawaii so I provided a different address in another state. Received a response back twice and nothing after. Its been two months I am livid.

6 augustus 2022
Review zonder uitnodiging
Logo sundazee.com

Antwoord van sundazee.com

Hi Kimberly!

I am so sorry you have not got your order. I have sent you an email to rectify this issue. Looking forward to your reply.

Beoordeeld met 1 van de 5 sterren

I put the wrong address in

I put the wrong address in when I placed my order (my mistake) however I contacted them through email and have yet to receive a response to correct this issue could someone please help me I want to try the oil but I need to know you are legitimate taking my money right away but not replying to my email at all feels scamish

14 oktober 2022
Review zonder uitnodiging
Logo sundazee.com

Antwoord van sundazee.com

Hi Beverly!

I am so sorry our team couldn't get back to you in time to change your address, however I have sent you an email to get the correct address from you so we can re-send out your order.

Looking forward to hearing back from you!

- Emily

Beoordeeld met 1 van de 5 sterren

Cancel your order and remove your order. This is a complete scam

Honestly, I wish I could give this company a less than one. After receiving the product. It was just about completely gone as many others said. The packaging looks sketchy and then return address which Oregon completely separate business that has nothing to do with this product at all. I contacted the business in which it was sent from and asked them if they had anything to do with it. It was a very professional business and such but they obviously did not have anything at all to do his product. They were very concerned that somebody that possibly works for them is using their address to scam people. It's crazy for me that you can be selling thousands upon thousands of products and have such a sketchy presents and product. After asking or a refund and completely complaining and telling him that I found out about the business, I was asked if I had PayPal or zail. Have you not have either but I told him I didn't have dinner. Assuming this is going to come when it is, but no it came from some random guy with a shirt with the biggest is worth all the picture. Who has other transactions completely does not reply any sort of business in your privacy. The whole situation is pretty sketchy. If you're asking me, I did let them know that I would be putting this information online. When I received the minimum it wasn't even telling me. Hey this is a refund here caught up or this or that all it said was perfume and there was $15. I've never been so disgusted in my life. I have plenty of pictures to show all evidence of receiving it, screenshots of the Venmo and so forth and so on and hopefully they're going to contact me back more about the situation before I start sharing the pictures. Please do not buy this item. Please beware of this item

1 oktober 2022
Review zonder uitnodiging
Logo sundazee.com

Antwoord van sundazee.com

Hi Court,

I apologize that your product had leaked and that you did not have an ideal experience. I am glad you got your refund. I have sent you an email to see if there was anything else that I can do to make things right with you.

- Emily

Beoordeeld met 1 van de 5 sterren

Unhappy customer

The product took a long time to come and when it gets here the bottle is almost empty. How can I spend $40 and I’m getting nothing for it? Other than this the product smells nice, it’s just unfortunate that I can’t really enjoy what I spent my money on. I wish I can attach a photo.

13 oktober 2022
Review zonder uitnodiging
Logo sundazee.com

Antwoord van sundazee.com

Hi Chi,

I am so sorry that your bottle was not full when you received it :( I have re-shiped your order and refunded you 50% of your order for the inconvenience. Please let me know if there is anything else I can do to make this up to you. Your new order number is #117042.

-Emily

Beoordeeld met 1 van de 5 sterren

Save your money

I wouldn't order from here. While the perfume smells amazing, I received mine and the lid was open and almost all of the perfume had leaked out. I contacted customer support 3 times to resolve this issue and have been ignored every time. Save your money and order elsewhere.

3 oktober 2022
Beoordeeld met 1 van de 5 sterren

Poor organization and tracking

Tracking and contact are basically non-existent. I ordered days ago and there has been no update on location. All I see are errors. There is no number to call to get a direct response.

11 oktober 2022
Review zonder uitnodiging
Logo sundazee.com

Antwoord van sundazee.com

Hi Emily!

I can assure you that your order is on the way. Tracking numbers do take 3-5 business days to update. Please give it a couple more days to update.

I have sent you an email if you have any other questions or concerns.

- Emily

Beoordeeld met 4 van de 5 sterren

It's a good company, not scam.

I'm changing my review, I really thought there is something fishy about this company, but no, I received a replacement parfum within next week and also been contacted by customer service team with apologies. Parfum is nice,very sweet I would say, my bf loves it.

13 september 2022
Review zonder uitnodiging
Logo sundazee.com

Antwoord van sundazee.com

Hi Anna! I am so sorry your order is taking so long, it looks like it was stuck in transit. I have sent you an email with your new order number and also issued you a refund. Looking forward to hearing back from you.

Beoordeeld met 1 van de 5 sterren

BE CAREFUL DONT USE YOUR CARDS ON THIS…

BE CAREFUL DONT USE YOUR CARDS ON THIS WEBSITE, they used my card again after purchasing and I had to stop the card and now chasing them to give me my money back

7 oktober 2022
Review zonder uitnodiging
Logo sundazee.com

Antwoord van sundazee.com

Hi Ehdaa,

I apologize that you have not gotten a reply from our team! We are a bit behind on emails due to an increase in orders. I understand that you got your product but was not happy with. Our records indicate that our team has already refunded you for your order as you were not happy with our product. I have sent you an email just to make sure that you have got your refund!

Looking forward to hearing from you,

- Emily

Beoordeeld met 1 van de 5 sterren

No item no refund

I like to see that the will reply to people on here but when your emailing with them you never seem to get a response and they asked if I received my refund which was put though last week is still not here. I do advise anyone who is thinking of buying from this company I wouldn't. You don't get what you ordered and when you ask for a refund you don't seem to get that either

6 oktober 2022
Logo sundazee.com

Antwoord van sundazee.com

Hi Elizabeth,

I am sorry about your experience and I would love to make things right with you. I have emailed you and given you multiple options on how we can make sure you get your refund. Looking forward to hearing from you.

- Emily

Beoordeeld met 5 van de 5 sterren

I got my order in a timely manner and I…

I got my order in a timely manner and I got tracking emails as soon as they shipped the order. All appears to be in order and I can't wait to try it!

4 oktober 2022
Review zonder uitnodiging
Logo sundazee.com

Antwoord van sundazee.com

Hi Amanda, thank you for your review! We are super excited for you to get your order.

Beoordeeld met 1 van de 5 sterren

Horrible horrible horrible they never…

Horrible horrible horrible they never answer any email never sent the item I want my money back and can’t get it. Such a scam I’m going to do everything in my power to report them. And sue them.

28 september 2022
Logo sundazee.com

Antwoord van sundazee.com

Hi Shontay,

I would love to make things right with you and I apologize that you were not happy with your purchase. However I need some more information from you in order to locate your order. Looking forward to your reply.

- Emily

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