Sunlife Philippines Reviews 

496
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

First of all, I would like to thank my wonderful advisor, Ms. Gerie Bordamonte. I am so thankful and grateful that she has been my advisor throughout my journey with Sun Life. We’ve been through... Toon meer

Beoordeeld met 5 van de 5 sterren

Your advisor. Your advisor expresses genuine concern to every client. We feel cared for, thus, we are at peace. With a lot of technical challenges going on in company's system, your advisor is always... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I choose Sunlife as my trusted insurance company because I believe that this company can give me the protection that I need when difficult situation come. Also, my advisor is reachable and easy to com... Toon meer

Beoordeeld met 5 van de 5 sterren

Thank you to Sir Ryan Jay Varona, Mr. Khizzes Laureta, and Sir Von Mauleon for assisting my partner and I with the processing of our policies. They were very accomodating of our questions and inquirie... Toon meer

Bedrijfsgegevens


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

496 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(496)

453 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Sun Life shows that it cares

Sun Life shows that it cares. Especially when I have some diseases needs to be addressed and they made sure it gets covered for my own security in the future.
They also, presented well their offers and willingly answered my curiosities and concerns.

25 september 2026
Logo Sunlife Philippines

Antwoord van Sunlife Philippines

Thank you for your positive feedback and support. We're delighted to hear that you had a great experience with Sun Life.

Beoordeeld met 5 van de 5 sterren

Sunlife is one of my anchor

Sunlife is one of my anchor. The transparency is one of their commitment.
I believe that when time will come that I needed them most, they are always there.
Keep up and thank you!

Also, thank you very much to Ma'm Jenith & Sir Jesrel Mijares for guiding me.

25 september 2026
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Antwoord van Sunlife Philippines

Thank you for your positive feedback and support.
We appreciate the trust you've placed in us and look forward to continuing to support your financial journey and protection needs.

Beoordeeld met 5 van de 5 sterren

I cannot speak highly enough of my…

I cannot speak highly enough of my experience with Sun Life and my dedicated financial advisor like Sir Esme. Choosing an insurance and investment provider can feel overwhelming with all the options out there, but working with Sun Life has proven to be one of the best long-term decisions I’ve made for my future and my family.
​What sets Sun Life apart is not just their strong track record, but the human touch they bring through their advisors. From our very first consultation, my advisor took the time to genuinely understand my personal goals, budget constraints, and risk tolerance. Instead of pushing aggressive sales pitches or standard templates, they tailored a balanced plan that protects my income today while building wealth for tomorrow.

22 september 2026
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Antwoord van Sunlife Philippines

Thank you for your kind words. We're delighted to hear that your advisor provided excellent service and helped make your experience a positive one.

Thank you for choosing Sun Life and for taking the time to share your experience.

Beoordeeld met 3 van de 5 sterren

nothing

I do not have anything to say

22 september 2026
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Antwoord van Sunlife Philippines

Thank you for taking the time to leave a review.

We would appreciate learning more about your experience so we can better understand your feedback and provide any assistance you may need. Please feel free to share additional details, and our team will be happy to help.

Beoordeeld met 3 van de 5 sterren

Suggest not to include the weight in…

Suggest not to include the weight in computing the monthly premium since not all overweight are not healthy and not all with proper weight are healthy as well

24 september 2026
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Antwoord van Sunlife Philippines

Thank you for taking the time to share your feedback and suggestion.

We understand your concern that a person's overall health cannot be determined by weight alone. Insurance premiums are based on a range of factors that help us assess risk and ensure fair and sustainable coverage for all clients.

We value feedback like yours and will share your comments with the relevant team for consideration as we continue to review and improve our products and processes.

Thank you again for sharing your thoughts with us.

Beoordeeld met 4 van de 5 sterren

good communication to my advisor

good communication to my advisor

18 september 2026
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Antwoord van Sunlife Philippines

Thank you for your kind words. We're delighted to hear that your advisor provided excellent service and helped make your experience a positive one!

Beoordeeld met 2 van de 5 sterren

Too complicated and my inquiries are…

Too complicated and my inquiries are not fully answered

Agent was not well aware with my inquiries and the additional requirements for my application were irrelevant and too complicated that I felt like they were discriminating on PWDs.

24 september 2026
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Antwoord van Sunlife Philippines

We sincerely apologize that your application experience left you feeling frustrated and unsupported.

We are particularly concerned by your comment that the requirements felt discriminatory toward PWDs. This is not the experience we want any client to have.

We would appreciate the opportunity to review your case and better understand your concerns regarding both the additional requirements requested and the assistance provided during the application process. Please let us know if our team can investigate and reach out to you directly via the email registered on this feedback.

Thank you for bringing this matter to our attention.

Beoordeeld met 5 van de 5 sterren

Advisor is super helpful and…

Advisor is super helpful and knowledgable in my requirements. Online facility is ok

24 september 2026
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Antwoord van Sunlife Philippines

Thank you for your kind words. We're delighted to hear that your advisor provided excellent service and helped make your experience a positive one.

Beoordeeld met 5 van de 5 sterren

Superstar Agent

My agent was very helpful and was able to assist me in making the right decision.

24 september 2026
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Antwoord van Sunlife Philippines

Thank you for your kind words. We're delighted to hear that your advisor provided excellent service and helped make your experience a positive one.

Beoordeeld met 5 van de 5 sterren

Financial Advisor has a clear…

Financial Advisor has a clear explanation about the insurance, Company has a good capability ensuring every clients to have assistance in case of emergency.

18 september 2026
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Antwoord van Sunlife Philippines

Thank you for your kind words. We're delighted to hear that your advisor provided excellent service and helped make your experience a positive one.

Beoordeeld met 5 van de 5 sterren

My greatest experience about sun life…

My greatest experience about sun life is they do there best to assure that their client feel comfortable everytime we ask our agent,they didnt not hesitate to answer our question about their policy...
Thank you sunlife,and sunlife agent ❤️❤️❤️

22 september 2026
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Antwoord van Sunlife Philippines

Thank you for your positive feedback and support. We're delighted to hear that you had a great experience with Sun Life.

Beoordeeld met 5 van de 5 sterren

VERY AFFORDABLE

VERY AFFORDABLE, HELP FULL AND BRIGHT FULL.

18 september 2026
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Antwoord van Sunlife Philippines

Thank you for your positive feedback and support. We're delighted to hear that you had a great experience with Sun Life.

Beoordeeld met 5 van de 5 sterren

The best

Best staff ever si maam.

18 september 2026
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Antwoord van Sunlife Philippines

Thank you for your positive feedback and support. We're delighted to hear that you had a great experience with Sun Life.

Beoordeeld met 2 van de 5 sterren

Orphan for 2yrs

Orphan for 2yrs+, replacemt just this month. New advisor can recover lost yr if existing are policies are discussed why how when where what. I have 3 policies lost value, 2 unclear status.
I just invested 1M hoping a better cuatomer experience, yet to feel that. I need to escalate for improve service.

22 september 2026
Logo Sunlife Philippines

Antwoord van Sunlife Philippines

Thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration regarding the lack of advisor support.

Our Client Care team has been attempting to contact you to better understand your concerns and discuss the status of your policies, but we have not yet been able to connect with you.

At your convenience, please reach out to our Client Care team so we can assist you directly:

Phone: (632) 8849-9888
Email: sunlink@sunlife.com

Alternatively, please let us know the best time and contact method to reach you, and we'll be happy to follow up. We appreciate your feedback and the opportunity to improve your experience with us.

Beoordeeld met 5 van de 5 sterren

Great Experience

It was a great and fast transaction with the Sun Life Financial Advisor. She explained everything clearly and in a way that was easy to understand, which gave me confidence in making the decision to get life insurance for my son. No second thoughts!

18 september 2026

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