Unfair refund and extraordinary high fees
I paid 19 euros for a parcel and 30 euros in shipping costs.
When the parcel arrived they asked me to pay an extra of 40 euros in fees to receive the parcel.
I didnt pay it and the parcel got returned, and i only got back 19 euros.
I dont think the height of the fees is a fair amount considering it was only one very small and ultralight item.
I dont think its fair under these conditions I didnt get the full refund back.
I am very dissapointed








