Sunway Reviews 3.643

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

From our initial call to Sunway to our final booking the experience was such an enjoyable and informative experience. The different quotes and what suited our budget was very well explained. We d... Toon meer

Beoordeeld met 5 van de 5 sterren

First time using sunways direct to them,being using sunway for many years through travel agents, The lady was so helpful flights ,transfers,insurance, put my mind at ease,look forward to dealing wit... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The website is very easy to navigate,however more detail of the destination hotels would be useful. For example,why go to Bodrum and Turkey in general? Specifically ,how far is my hotel from the c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Your staff are excellent and always go out there way to make sure you have a great holiday. Ive been using this company for 9 years never a problem they could not solve thank you.

Bedrijfsgegevens

  1. Touroperator
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Vluchtboekingswebsite
  5. Reisbureau
  6. Reiszoekmachine

Geschreven door het bedrijf

Sunway is Ireland’s largest Irish owned tour operator offering over 70 destinations worldwide. We offer the widest range of products from European Package Holidays to Cruises and Escorted Tours. We are proud to provide exceptional holidays at competitive prices and are a fully bonded travel company.

Sunway

Geschreven door het bedrijf

Irish Owned, Award Winning and committed to our customers
We are an Irish owned and operated business unlike many other operators. We have 52 years of travel experience and have survived many booms and busts, ash clouds, strikes and political situations. We create jobs with 60 people in Ireland and a further 50 staff overseas. We are renowned for our outstanding representative service in our European resorts, we understand what Irish holidaymakers want and deliver it all the time, as our loyal customers show through testimonials and their repeat bookings year after year with Sunway.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Our holiday experience with SUNWAY

From our initial call to Sunway to our final booking the experience was such an enjoyable and informative experience.
The different quotes and what suited our budget was very well explained.
We dealt with Kellie and to say that she is a professional would be an understatement. This is our first experience dealing direct with SUNWAY but by no means will it be our last.
Thanks again Sunway and especially Kellie we are so looking forward to our upcoming holiday.

15 april 2026
Beoordeeld met 5 van de 5 sterren

booking over the phone

when I couldn't make payment online I called and Michelle promptly made our booking ensuring all dietary and special requests were noted which resulted in a seamless process.

14 april 2026
Beoordeeld met 5 van de 5 sterren

The whole booking system was quick and…

The whole booking system was quick and easy. An email sent by me after making a mistake with a DOB was answered quickly and corrected without any issues.

7 april 2026
Logo Sunway

Antwoord van Sunway

Dear Mr. Downey
We were happy to hear that you found our booking system quick and easy to use. We were also glad that we could promptly correct the date of birth error you made. Thank you for your feedback and for letting us know!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Beoordeeld met 5 van de 5 sterren

Amazing customer service and quick response

Tracey was so helpful and quick at getting back to emails, what I was originally looking for she found me great prices but also found me other options within my budget, ended up booking something different and honestly way better then I imagined for within my budget.

13 april 2026
Logo Sunway

Antwoord van Sunway

Dear Ms Whelan
We were happy to hear that our team member was so helpful and responsive and we were delighted Tracey able to find something even better than you imagined within your budget. Thank you for your positive feedback and for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway!

Beoordeeld met 5 van de 5 sterren

Got lots of information and help

Got lots of information and help

11 april 2026
Logo Sunway

Antwoord van Sunway

Dear Melanie
We were happy to hear that you received lots of helpful information. We greatly appreciate your positive feedbackk and thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway!

Beoordeeld met 5 van de 5 sterren

Sunway were extremely helpful booking a…

Sunway were extremely helpful booking a city break for my mum and I. We dealt with Nadya from Sunway who was extremely helpful both over the phone and by email. Really quick response by email which is great! Will be keeping Sunway in mind for more trips!

20 maart 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Found the staff patient and very…

Found the staff patient and very helpful and questions were answered in a curiosity manner . Kind Regards Breda

8 april 2026
Logo Sunway

Antwoord van Sunway

Dear Ms. Faughey
We appreciate you taking the time to share your feedback and we were happy to hear that our staff were helpful and patient in answering your questions thoroughly. Thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Beoordeeld met 5 van de 5 sterren

Everything was so easy to book.

Everything was so easy to book.

8 april 2026
Logo Sunway

Antwoord van Sunway

Dear Mr. Moore
We were happy to hear that ;you found the booking process easy! Thank you for your positive feedback; we appreciate it.
Kind Regard
Kathy Cashe
Customer Service Manager
Sunway

Beoordeeld met 5 van de 5 sterren

Lisa was so kind thank you

Lisa was so kind thank you

5 april 2026
Logo Sunway

Antwoord van Sunway

Dear Ms. Flanagan
We were so glad that you had such a positive experience with our staff member Lisa. Thank you for your kind words we will pass them on to Lisa who i know will appreciate it.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Beoordeeld met 5 van de 5 sterren

Professional and knowledgeable

The customer service representative kellie was very helpful and easy to communicate with and very professional and knowledgeable

4 april 2026
Logo Sunway

Antwoord van Sunway

Dear Ms. McLoughlin
We were happy to hear that our representative Kellie was helpful, professional, and knowledgeable, making communication easy for you. Thank you for your positive feedback and for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway!

Beoordeeld met 5 van de 5 sterren

Seemless from start to finish the staff…

Seemless from start to finish the staff could not have been more helpful

29 maart 2026
Logo Sunway

Antwoord van Sunway

Dear Ms. Concannon
We are so glad to hear that our staff was helpful and that you had a seamless experience from beginning to end. Thank you for your positive feedback and for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway!

Beoordeeld met 5 van de 5 sterren

Wanted to book through a company so…

Wanted to book through a company so rang when I had held a quote. Got onto a lovely lady called Lisa who helped me with the rest of the process and was kind and patient.

5 april 2026
Logo Sunway

Antwoord van Sunway

We were happy to hear that you had a positive experience while booking. We appreciate you mentioning the assistance you received from Lisa and it is great to know that she was kind and patient. Thank you for your feedback and for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.

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