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Super Payments Reviews 1.450

TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Over all good deals on superpayments. Only thing bothered me while purchasing gift cards (with only pay via bank option). Payments get declined by Bank as super payments flagged as unknown merchant. N... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Quick and secure i was felt at ease knowing that my payment went through safely. Just a click of a button you can place an order no hassle just knowing that you can pay through installments or pay in... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Purchased via superpayments 3 pairs of trainers from Adidas. Money taken, along with rewards. Short while later, realised Adidas haven't cleared my shopping basket. Contact Adidas. No transaction re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Another rapid transaction for my Allicin Max capsules. Best price anywhere, PLUS , I received a hefty £1.80 discount and on next purchase. My only regret is my own forgetfulness: having recently pur... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Betalingsdienst

Info over Super Payments

Geschreven door het bedrijf



Welcome to Super

We are on a mission to transform shopping by powering free payments for businesses, and savings with Rewards for shoppers.

Over 2.5 million people have already used Super to pay and save in the UK.

Learn more at superpayments.com:

Get started
Start saving with Rewards from your favourite brands today.

Download Super
Why Super?

Free payments for businesses and sales growth with Rewards. Includes BNPL, Open Banking and 0% card processing.

✅ Shoppers earn Rewards, money off their next purchase with the same brand.

Amazing brands, spanning all retail industries.

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Good little app

Good little app

15 november 2024
Review zonder uitnodiging
Logo Super Payments

Antwoord van Super Payments

Thank you so much, Mr. Staple! We're happy to hear you're enjoying Super. 👌

Beoordeeld met 5 van de 5 sterren

Thanks for the cash back

Thanks for the cash back

12 november 2024
Review zonder uitnodiging
Logo Super Payments

Antwoord van Super Payments

Thank you for choosing Super and of course, your 5 star review, Rebecca! 🎊

Beoordeeld met 1 van de 5 sterren

I ordered a pair of trainers from Nike…

I ordered a pair of trainers from Nike via your app which were supposed to be delivered today. When they weren’t delivered I contacted Nike who said they know nothing about this and it’s nothing to do with them so what’s the crack? You don’t like to be contacted apparently either.

31 oktober 2024
Review zonder uitnodiging
Logo Super Payments

Antwoord van Super Payments

We're really sorry to hear this, Kyle! Please contact our team (we love hearing from our users) with your email address and mobile number via support@superpayments.com so they can resolve this for you.

Update 4th November: Our team reached out to you with a solution to your review and hope to hear from you soon.

Beoordeeld met 5 van de 5 sterren

Easy to use

Easy to use, great experience and happy to do it again

30 oktober 2024
Review zonder uitnodiging
Logo Super Payments

Antwoord van Super Payments

We love to hear it, Evie! Thank you so much for leaving us a 5 star review. 🎊

Beoordeeld met 5 van de 5 sterren

Very easy to use

Very easy to use, much more secure than putting card info in each time.

29 oktober 2024
Review zonder uitnodiging
Logo Super Payments

Antwoord van Super Payments

We're glad you agree! Thank you so much for sharing your feedback here and providing us with your 5 stars. ✨

Beoordeeld met 1 van de 5 sterren

Not taking NO for an answer

I did not want to pay through Super and did not tick the box but it did it anyway. Do not trust companies that can't take no for an answer. Further, I cannot find out if super has kept my payment details and therefore this could lead to fraud.

17 oktober 2024
Review zonder uitnodiging
Logo Super Payments

Antwoord van Super Payments

Thank you for taking the time to share your experience here, Steve.

For insight and transparency, we are a payment provider who powers free payments for businesses who in turn may share some these savings with their customers in the form of cash rewards; we do not store or keep payment details and are fully ISO 27001 certified.

The merchant you shopped with, has trusted us as their primary payment processor however, this does not impact the tender you wish to pay with e.g. Visa, MasterCard or Apple/Google Pay.

Should you have any further questions or require additional reassurances, please do not hesitate in contacting our team via support@superpayments.com.

Beoordeeld met 1 van de 5 sterren

I made my payment to greens through…

I made my payment to greens through super payments they were quick to take my money but I never received the goods, I requested a refund and expect the company that the payment went to should be the same company that makes the repayment and not tell me to go to my credit card company

11 oktober 2024
Review zonder uitnodiging
Logo Super Payments

Antwoord van Super Payments

Thank you for sharing your experience here, Michael. We're sorry to hear that you have yet to receive your order placed via Greens Essentials. We have shared this feedback with the merchant in question and have ask that they contact you to resolve the matter.

As a payment processor, we do not hold or control payments made by our merchant's customers. We simply enable businesses to process payments both online and in person.

Our team remain on hand to assist via support@superpayments.com.

Beoordeeld met 5 van de 5 sterren

Great Communication from Super Payments

I have not received my order despite you taking the money on 25th September. First time I have used you I am really disappointed.

I have since heard from Super payments who have told me that they do not deal with the orders and have referred me back to Jay @ Greens Essentials who were supposed to be the supplier. Apologies to Super payments who transferred the payment to Greens Essentials.

5 oktober 2024
Review zonder uitnodiging
Logo Super Payments

Antwoord van Super Payments

Thank you for getting in touch here, Anne-Marie.

Similar to Visa and Mastercard, we are a payment provider and unfortunately, do not have access to back end systems. When making a payment via Super, you are paying the merchant and not ourselves. We simply provide businesses with a way to take payments.

Please kindly reach out to the brand you shopped with to acquire the relevant details pertaining to your order, including delivery timeframes.

We kindly ask that you leave a review based on your experience on using our payment process.

Our team remain on hand should you require assistance via support@superpayments.com.

Beoordeeld met 5 van de 5 sterren

Great app

Great app. Very easy to use and awesome way to save money everytime you make purchase. Thank you

20 augustus 2024
Review zonder uitnodiging
Logo Super Payments

Antwoord van Super Payments

Thank you so much for your commendation and taking the time to leave us a 5 star review, Marcin! We really appreciate it. 🙏

Beoordeeld met 5 van de 5 sterren

Fast service!

3 oktober 2024
Review zonder uitnodiging
Logo Super Payments

Antwoord van Super Payments

Thank you so much for leaving us a review here and providing us with 5 stars, Claire! 😊

Beoordeeld met 5 van de 5 sterren

Great app, easy to use

Great app, makes transactions quick and easy. You get money back for simply paying through the app. Simple to sign up and use when making a purchase. When making a purchase next time, you can choose to take the money off your purchase or let your money back build up.

23 augustus 2024
Review zonder uitnodiging
Logo Super Payments

Antwoord van Super Payments

Thank you so much for summarising our product so perfectly, Amanda! We're delighted to hear you're enjoying paying with Super and making the most cash rewards. 🙌

Beoordeeld met 1 van de 5 sterren

Useless

After harvesting my personal details on signing up, my account was apparently 'chosen for a review' oooh thank you! Which meant that I couldn't log in and claim my cash-back. They proceeded to hound me with emails about claiming it and not missing out so after 5 days I finally succumbed and tried to log back in. My account was still 'chosen for a review' so I could get no further. Thank you for wasting my time, app deleted.

18 september 2024
Review zonder uitnodiging
Logo Super Payments

Antwoord van Super Payments

We're sorry to hear this, Lisa. Can you please reach out to our team via support@superpayments,com so they can look into this for you?

Beoordeeld met 1 van de 5 sterren

💯 SCAM ALERT don't trust this app…

💯 SCAM ALERT don't trust this app company if you lose your number and want to recover the account you get an email from them that the account can no longer be recovered and you risk not getting the money they are scammers in the UK beware they are scamming you I have proof how to gave email

16 september 2024
Review zonder uitnodiging
Logo Super Payments

Antwoord van Super Payments

Thank you for taking the time to share your experience here, Florin. As communicated by our team earlier, multiple accounts per device is prohibited. As a payment provider, the safety and security of our users is of paramount importance. We thank you for your understanding.

Beoordeeld met 5 van de 5 sterren

All good thank u

All good thank u

12 september 2024
Review zonder uitnodiging
Logo Super Payments

Antwoord van Super Payments

Great to hear, Sarah! Thank you for your 5 stars and should you need any assistance, our team remain on hand to help! They can be reached via support@superpayments.com. 🤗

Beoordeeld met 5 van de 5 sterren

Super easy way to pay

Super easy way to pay, the rewards build up so fast to apply for discount on future purchase. Crazy if you don’t order this way

25 augustus 2024
Review zonder uitnodiging
Logo Super Payments

Antwoord van Super Payments

Thank you so much for your support and 5 stars, Mike! We're delighted to hear you're making the most out of paying with Super. 🙌

Beoordeeld met 1 van de 5 sterren

Never can login my account

Never can login my account, no solution. More like a Scam.

27 juni 2024
Review zonder uitnodiging
Logo Super Payments

Antwoord van Super Payments

We're sorry to hear this, James. Can you please contact our team so they can look into this for you. They can be found via support@superpayments.com.

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