SureBridge Insurance Reviews 444

For the most part the insurance is good. It paid well on some prescription glasses. Our eye doctor no longer accepts eye med now. Dental has been pretty good, however, when it came time to get a yearly eye exam awhile back, they said I had no more money - that dental benefits had taken from eye??? Guess I don't understand how it works. Keeping it for now, except the premium just went up so remains to be seen.

I am not enrolling. I am cancelling my insurance. My Medicare kicks in soon.

In my 40 plus years of having med insurance SureBridge may be the worst one so far. Although they insist on having the client use auto-pay they refuse to send any type of receipt or acknowledgement. We signed on initially in November 2021 and then renewed in December for 12 months. We were led to believe our rate was locked in for this period.; not so. We just received a notice that our rates have increased by almost 20%; with no explanation. We should have realized when we signed on to an insurance company with so many time related coverage stipulations and "repay out of pocket costs" policies that it would not be a good experience. Also, we have yet to even filed a claim with SureBridge.

My credit card was comprised and since you take your payments from it, it was denied as I changed cards. It took 4 calls and the help of a manger to successfully change the card to an active one. Representatives need training as all it took was to reinstate the coverage BEFORE changing cards. Why didn't the reps know to do this?

Very good. Thank you for being clear and understanding. Very helpful

The customer Service I received was awesome. They were quick to fix and very helpful! Jean

Never had a claim. I really think it would have gone smoothly if I did need the coverage. However, the price was reasonable for the coverage but, I jsut could not afford to keep the insurance.

My agent, and the Careguide representative ensured I had a good working knowledge of my plans and options.

The representative was very helpful, and answered all of my questions

Sean was most helpful in explaining what is covered and what is not. I only wish he was the one to always answer my customer service requirements. He gets five stars from me. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Seem to be a good organizations, but watch out for waiting periods on some of the benefits.

Great services, understandable, representatives were informative and very polite, made sure I understood each policy and if I needed any more information to call them. Will recommend this package for family and friends

So far these people are taking good care of me.

Great service from SureBridge whenever I had questions on policy and coverage.

Very good service, just wished they would have covered more. Would still recommend them, since I know insurance is what it is.

Good job.Easy to deal with i trust my agent Jesus.

I had to change my payment information, I was treated very well.