Sussex Beds Reviews 

938
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The showroom was well laid out with all the beds accessible. The young lady who served us was very attentive and helpful and the whole buying process was pain free. We were quoted a 3 week lead time b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great experience. Graham talked me through my options and gave me a quote on the day. He contacted me a few days later to see if I had made a decision. I decided to order my new bed and am now awaiti... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent product knowledge well explained in the Bexhill shop. After an expensive mistake with a previous bed it was good to have the option of a 60 day trial. There is a good range of sizes, ha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We visited Sussex Beds showrooms at Haywards Heath and Tunbridge Wells after a recommendation from Chat GPT as to their friendliness, reliability and the quality of service. We were very glad that we... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Beddenwinkel
  2. Slaapkamermeubilair winkel
  3. Meubelwinkel

Over Sussex Beds

Geschreven door het bedrijf

Welcome to Sussex Beds

At Sussex Beds, we believe everyone deserves a great night's sleep. For over 20 years, we've been helping customers find their perfect bed and mattress by combining expert advice, exceptional value and quality products from trusted UK manufacturers.

Why Shop With Us?

  • 🛏️ Over 40 years of sleep expertise
  • ⭐ Trusted family-run business
  • 🏪 Multiple stores across Sussex, Kent & Surrey
  • 💤 Wide choice of beds, mattresses & frames
  • 🤝 Friendly, knowledgeable sleep experts
  • 🚚 Professional delivery service

Helping You Sleep Better

Whether you're searching for a luxurious pocket sprung mattress, a practical storage bed, an adjustable bed or a complete bedroom makeover, our experienced team is here to help. We take the time to understand your needs, comfort preferences and budget, ensuring you leave with the right sleep solution for years to come.

Visit One of Our Stores

We encourage customers to visit one of our showrooms, where you can try a wide range of beds and mattresses in a relaxed, no-pressure environment. Our sleep experts are always on hand to answer questions and help you make an informed decision.

Thank You

Your feedback means the world to us. Every review helps us improve our service and gives future customers confidence when choosing Sussex Beds. Thank you for taking the time to share your experience—we truly appreciate your support.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

938 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,9

Alle reviews

(938)

197 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very helpful staff thank you!

Very helpful staff thank you!

24 juli 2026
Logo Sussex Beds

Antwoord van Sussex Beds

Thank you for your lovely feedback! We're so pleased to hear you found our staff helpful. We really appreciate you taking the time to leave a review and hope you enjoy your new bed!

Beoordeeld met 5 van de 5 sterren

Super service

Helpful and informative. Thank you

22 juli 2026
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Antwoord van Sussex Beds

Thank you for your kind review! We're delighted to hear you found our team helpful and informative. We really appreciate your feedback and hope you enjoy your new bed!

Beoordeeld met 5 van de 5 sterren

There was a problem with the plug &…

There was a problem with the plug & this was rectified with efficiency & curtesy.

24 juli 2026
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Antwoord van Sussex Beds

Thank you for your review! We're pleased to hear that the issue with the plug was resolved quickly and efficiently by our team. We appreciate your patience and are glad we could help get everything sorted for you.

Beoordeeld met 5 van de 5 sterren

Very helpful

31 juli 2026
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Antwoord van Sussex Beds

Thank you for your kind feedback! We're pleased to hear you found our team helpful and we really appreciate you taking the time to leave us a review. We hope you enjoy your new bed!

Beoordeeld met 5 van de 5 sterren

The sales assistant was very helpful

The sales assistant was very helpful. We wanted a sofa bed without having to wait for weeks and she arranged for us to have a discount on a display item, which was delivered the next week. We are very happy with it.

23 juli 2026
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Antwoord van Sussex Beds

Thank you for your lovely review! We're delighted to hear our team was able to help you find a sofa bed that suited your needs and arrange a quicker solution for you. It's great to know you’re happy with your purchase, and we hope you enjoy it for many years to come!

Beoordeeld met 5 van de 5 sterren

very helpful

23 juli 2026
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Antwoord van Sussex Beds

Thank you for your kind review! We're so pleased to hear you found our team helpful. We really appreciate your feedback and hope you enjoy your new bed!

Beoordeeld met 5 van de 5 sterren

Great selection of beds and Emily was…

Great selection of beds and Emily was very knowledgeable about each one. The showroom was comfortable and we felt very looked after

30 juli 2026
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Antwoord van Sussex Beds

Thank you for your lovely review! We're delighted to hear you enjoyed our selection of beds and that Emily was able to share her knowledge and help you feel looked after. We pride ourselves on creating a relaxed and comfortable showroom experience, and we hope you enjoy your new bed!

Beoordeeld met 5 van de 5 sterren

Exceptional service

Exceptional service; friendly and professional, knowledgeable and very helpful but no hard sales tactics at all. Found exactly what we wanted with really high quality, a great deal and pleasant experience. Thank you Sonia

30 juli 2026
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Antwoord van Sussex Beds

Thank you for your wonderful review! We're so pleased to hear you had such a positive experience and found exactly what you were looking for. Sonia will be delighted to know her friendly, knowledgeable, and no-pressure approach made such a difference. We really appreciate your kind words and hope you enjoy your new bed!

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service. Needed a double bed and base in a hurry … got the first Saturday delivery I needed. Very helpful staff … very friendly delivery guys … ! ! ⭐️⭐️⭐️⭐️⭐️ + the bed is really nice and the Firm mattress is VERY comfortable ‘slept like a baby’

20 juli 2026
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Antwoord van Sussex Beds

Thank you for your fantastic review! We're delighted we could get your bed and base delivered when you needed it. It's great to hear both our store team and delivery crew provided such friendly and helpful service. We hope you enjoy your new bed, and thank you for choosing Sussex Beds!

Beoordeeld met 5 van de 5 sterren

Lovely staff very helpful and not pushy…

Lovely staff very helpful and not pushy thanks

28 juli 2026
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Antwoord van Sussex Beds

Thank you for your kind review! We're delighted to hear you found our team helpful and appreciated our relaxed, no-pressure approach. We really appreciate your feedback and hope you enjoy your new purchase!

Beoordeeld met 5 van de 5 sterren

Gary was very helpful in helping us to…

Gary was very helpful in helping us to choose the correct bed. Havent bought a new bed for 10 years and there are so many choices.

21 juli 2026
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Antwoord van Sussex Beds

Thank you for your lovely review! We're so pleased Gary was able to help you find the right bed. We know choosing a new bed can feel overwhelming with so many options available, so it's great to hear he made the process easier. We hope you enjoy many comfortable nights on your new bed!

Beoordeeld met 5 van de 5 sterren

An excellent service tailored to your…

An excellent service tailored to your needs and specific requirements!

The employee in the Brighton shop gave us as much time as we needed to make a decision, providing all the necessary data and facts to make a decision.

If you want the service of a family business and the product range of a multinational, do not think twice... just visit SussexBeds and they will make a difference!

21 juli 2026
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Antwoord van Sussex Beds

Thank you for your wonderful feedback 😊 We’re delighted to hear you received such a great service from our team. It’s fantastic to know you had the time and support needed to make the right choice. Thank you for your kind words and for choosing Sussex Beds!

Beoordeeld met 5 van de 5 sterren

Mark was friendly and very helpful with…

Mark was friendly and very helpful with an excellent sense of humour,his attention to detail was second to none and he was extremely patient.

27 juli 2026
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Antwoord van Sussex Beds

Thank you for your lovely feedback 😊 We’re delighted to hear Mark provided such friendly, patient, and attentive service. We’ll be sure to pass on your kind words to him—thank you for choosing Sussex Beds!

Beoordeeld met 5 van de 5 sterren
Logo Sussex Beds

Antwoord van Sussex Beds

Thank you for your kind feedback 😊 We’re delighted to hear you received polite and helpful service from our team. We really appreciate your support and hope to welcome you back to Sussex Beds again soon!

Beoordeeld met 5 van de 5 sterren

My wife and I visited the Sussex Beds…

My wife and I visited the Sussex Beds in Worthing store. This was not our original plan, passing by we thought we might have a browse in the shop. What a pleasant surprise! We were greeted by Jessica Knight. She was very friendly and very patient. She took time to explain and she was helpful giving us the essential information about what we were looking to buy - adjustable mattresses and the adjustable bed base.
She was knowledgeable and communicated well so it did not take us long to decide from viewing and testing to placing and order.
Overall it was really a pleasant experience to deal with Jess from beginning to end.

25 juli 2026
Review zonder uitnodiging
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Antwoord van Sussex Beds

Thank you for your fantastic feedback 😊 We’re delighted to hear Jess provided such a friendly, patient, and informative service, helping you find the right adjustable bed and mattress. We’ll be sure to pass on your kind words to her. We hope you enjoy your new bed and thank you for choosing Sussex Beds!

Beoordeeld met 5 van de 5 sterren

Great service, friendly British business

We visited Sussex Beds showrooms at Haywards Heath and Tunbridge Wells after a recommendation from Chat GPT as to their friendliness, reliability and the quality of service. We were very glad that we did. Both Gary and Drew were brilliantly helpful, explained in great detail and were happy to let us get a feel for the perfect mattress for us. We are looking forward to our new British made, hand built mattresses.

24 juli 2026
Logo Sussex Beds

Antwoord van Sussex Beds

Thank you for your wonderful feedback 😊 We’re delighted to hear Gary and Drew provided such helpful and informative service and helped you find the perfect mattresses. Thank you for choosing Sussex Beds!

Beoordeeld met 5 van de 5 sterren

We needed to exchange the mattress of…

We needed to exchange the mattress of the bed we chose after 30 days use and Sussex beds were very helpful and new mattress delivered in a timely manner. Delivery men were very respectful to our home and completed the job thoroughly. Would go to Sussex beds again.

24 juli 2026
Logo Sussex Beds

Antwoord van Sussex Beds

Thank you for your lovely feedback 😊 We're pleased we could help you find the right mattress and that the 60 Night Trial process went smoothly. It's great to hear our delivery team took such good care of your home. We look forward to welcoming you back to Sussex Beds in the future!

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