I ordered something on sunday 4th oct with the delivery timeline of 3 4 days. On 7th when I checked they said the product was defective so delayed. I asked them to refund. Till now there is no updat... Toon meer
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Lees wat reviewers zeggen
Recently Bought Gajalaxmi and Kubera Deities from Svastika. Quick delivery and excellent customer service. The Dieties are just awesome. So far I have 5 products from the company 1. Pocket temp... Toon meer
Svastika is a brand who fulfill the desires of his / her customers.. I have always an excellent experience. In the short duration and not a bulk order too they obliged me for printing . And no compro... Toon meer
The positive reviews are just fake ones written by the company to boost star ratings. Real truth being that it is an fake website made to loot people. They just book your order and make excuses to shi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Svastika is an Indian manufacturer dedicated to creating beautiful handicraft idols while uplifting underprivileged artists. Headquartered in Mumbai, our products which include wood, brass, polyresin, copper and gold plated idols are delivered worldwide. Our artisans craft each piece with creativity and care. By purchasing our idols, customers empower these talented yet underprivileged individuals. While making a profit, we strive for a greater purpose - proving faith can unite people to help those in need. We donate 10% of annual revenue to overlooked charities, spreading compassion through our business model. As India's fastest growing handicraft company, we combine art, social impact and spirituality. We welcome all to experience the beauty of India through our handicrafts while joining our mission to support the underserved.
Contactgegevens
Wildship Enterprises Private Limited, Kailas Business Park, Veer Sawarkar Marg, Vikhroli West,, 400079, Mumbai, Indië
- 9987902263
- contact@svastika.in
- svastika.in
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Poor Customer Service.
Poor customer support.
I placed a prepaid order on 14th May, and while placing the order, they showed expected delivery date as 17th May. They didn’t even ship the order till 16th May. Tried calling their customer support, no one picks. I got a call back from them only after 7pm when their office was closed. They don’t inform customers if the order is delayed, they don’t bother to ship in time or take any accountability. I now doubt about the quality of the product that I will receive. They have chat with us option in Instagram and their people just leave you on seen.
Update: Right after I posted this review, the site requested me to delete or update my review several times, even before delivering the product. I can see they replied below that the original delivery date was 17-19th and they delivered within the original timeframe which is a lie. When I was placing the order, it didn’t show me a range but a date (17th May). I am glad that the order was delivered after so much of hassle. The product quality is average. It already has some dents and is already turning black. So, I am still not sure how authentic are those 5 star reviews in their site.

Antwoord van Svastika
Truly amazing Product 😍
Truly amazing Product 😍
I ordered shiva idol with trishul
It was much better than expected
Will order again very soon ✅
Keep it up 😊
I recently bought laxmi maa charan from…
I recently bought laxmi maa charan from Svastika. It was the first time, i purchased from this site. Had a great experience. They have variety of products and master pieces of gifts on which you can’t take your eyes off. Thank you Svastika for this amazing product as well as service. I recommend this site to all the new users. ❤️
Super happy
I have had a great experience overall...
Product wise
Service wise
Quality wise
They have helped me with quick delivery by following up with the courier... Responded to every msg of mine...
Am happy to be a part of Svastika family...
Thank u😊
Exceptional Statue ordered
Exceptional Statue ordered, Realistic details to perfection. Packaging is also very nicely presented. Worth buying with confidence. Will buy again in the future.
The way I seen this, the same I got it
The way I seen this the same I got it. The delivery is also on the day which is told by them. I am very impressed how they packaged and done a very good craftsmanship with gold plated. When I open the Radha Krishna Pocket Temple I was not only amazed to see but also the chandan smell it very beautiful like I am in Holy place and the feets of Radha Krishna is very attractive and good. Thank You to the swastika whole team for this wonderful Radha Krishna Pocket Temple♥️😌
I received my order
I received my order, and I’m highly impressed with the quality 😍😍 #satisfied
Ridiculous management and ZERO customer support
Their site claims delivery in 3-4 working days for all metro cities, including Bangalore. However, even after constant follow ups the order, which was meant for Diwali, was not delivered on time - when the order was placed a good 11 days ahead of Diwali. Constant follow ups with them with reassurances from their side, that all dried up as Diwali approached. I then asked them to cancel the order and refund the amount. To which they have turned a blind eye. There is no way to reach their support. I have no use of the idols now since it is already well past Diwali! 2 days after the festival. And they insist on delivering the order now which is of no use to me. RIDICULOUS MANAGEMENT of Diwali orders. Why claim those delivery dates if they can't stick to them. And finally, if they can't keep their commitment, at least cancel the order and refund the amount.

Antwoord van Svastika
first they will help us with Algo…
first they will help us with Algo trading which dont work, then they will give manual trading, if we have lost money, they will say we will trade on behalf of you, and loot all money, please dont waste money with these team and lastly they will sorry.

Antwoord van Svastika
Great experience!
Absolutely fantastic detailing, the size, the weight, the color and the overall value of the product is just perfect.
Loved the prompt responses of the support team and an urgent delivery within 2 days. Kudos!
Loved it ! Excellent products and customer experience
The packaging and idols both were excellent. I am extremely happy with everything. I would highly recommend Svastika to everyone who would want something unique.
Absolutely Loved it ! ♥️♥️
It was such a wonderful experience
It was such a wonderful experience , it was my first purchase from Svastika and belive me guys totally worth it , after searching alot here and there online ,finally I found savastika and my husband order Shree Ganpati Ji Idol for me , and it was so so so pretty and auspicious, best gift forever ,and on time delivery ingit mynproduct just before Ganesh chaturthi, definitely gonna buy more stuff from here , without any second thoughts and hesitation go for it ... Genuine products and beautiful creations ... Thanks alot Svastika team for your efforts 🫶❤️
Worst services
The positive reviews are just fake ones written by the company to boost star ratings. Real truth being that it is an fake website made to loot people. They just book your order and make excuses to ship/deliver the item. Their policy mentions 1-3 days delivery but they will not respond to you even after a week of ordering, keep calling or sending emails. Your money is lost and eaten up by this fake website and the address mentioned on their website also doesn't exists. Better use trusted brands.

Antwoord van Svastika
Thanks Swastika
Thanks Swastika
Today I received my order and very happy and impressed.
Your products are very nice quality of the product is very good and beautiful. As I expected I received accordingly. Your products packaging are very nice and trust which is you build with the customer is awesome. Keep it up and maintain this trust with customer always.
Best of luck.
Nice service
Nice service
Customer support is very helpful ♥️
The product is very good and I and my…
The product is very good and I and my family liked it very much. And till the time the item was not delivered, you sent me SMS from time to time and I got updates. I liked your service very much.
The best service
A divine experience!
The whole experience of ordering and receiving the beautiful products each time has been divinely beautiful! Kudos to the ever supportive & polite team.
Thank you!
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