Emailed Svinando regarding delivering my wine to the wrong address. They tried blaming the courier which does not really make sense since they have to give the courier the address in the first place.... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
My Spumante is delish and brings back memories of my first foreign holiday,Rimini in 66 (I remember the year cos we won the world cup that year.) but delivery takes 2 to 3 weeks. I'm used to Amazon d... Toon meer
Bedrijf heeft geantwoord
Very happy with the wine,have used them many times before hence using them again.Delivery time is excessive but used to it now,however no email was sent saying when the wine was being delivered,as in... Toon meer
Bedrijf heeft geantwoord
This red wine was recommended to me by a friend, at whose house I first sampled it during an evening of 'video entertainment'. He forwarded the details for its purchase to me by email and I subsequent... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
An Italian online Wine Shop: great wines, great deals.
Contactgegevens
Italië
- svinando.co.uk
4,1
Goed
983 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Fraud
Fraud. I didn't receive my item. I complained and asked for an update. There was no response and I also never received my product. I am not sure if this company is allowed to sell in the UK. I would be very careful to buy products from this company
16 mei 2026
Review zonder uitnodiging
Great wine at great prices
Great wine at great prices
The packaging of the wine is excellent
21 mei 2026
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Fantastic wine delivered in 2 weeks
Fantastic wine delivered in 2 weeks. Great value and superb quality
19 mei 2026
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
A smooth red wine.
This red wine was recommended to me by a friend, at whose house I first sampled it during an evening of 'video entertainment'. He forwarded the details for its purchase to me by email and I subsequently placed an order for 6 bottles. The price seemed quite reasonable for a good wine, ordering and delivery was smooth and it was delivered to our door without problem. I'm very pleased with the service given and am enjoying my first glass with my wife on holiday on the Welsh coast.
9 mei 2026
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
I ordered wine from you on the 19 May
I ordered wine from you on the 19 May. It is now the 2nd of June and I have had no lnformation about delivery dares or where my wine is. Not good customer service is it.
12 mei 2026
Despite the delivery being longer...the…
Despite the delivery being longer...the first bottle of wine was the best I had drunk in years! Why buy from a supermarket when you can buy from source? A no-brainer!
9 mei 2026
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Although it took a while to arrive
Although it took a while to arrive, the wine is delicious and has been enjoyed.
9 mei 2026
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Not a good experience
Took 20 days to arrive. Was left outside in the garden (Yodel would not allow delivery to a different address said the supplier had not selected a method which allowed this). My order was for 2022 vintage and I was sent 2024. Not a good experience.
9 mei 2026
Strongly not recommended
The delivery took over 2 weeks. They delivered 3 bottles I didn't order. After sending pictures of the wrong bottles 'Customer Service' hasn't responded in over a week. I have no other option than asking the Credit Card to block the payment.
29 mei 2026
Review zonder uitnodiging
Order not received and non existent customer service
Placed my order on the 17th May, and was advised today that it had been delivered. It has not. Tried to utilise the chat function and keep being dropped with no explanation. Tried the contact us option and the links do not work. Really at a loss now about what to do, other than speak to my Bank to cancel the payment.
29 mei 2026
Review zonder uitnodiging
Italian wines are now at your doorstep!
There are some Italian wines you just can't get in the UK! But this has changed now! Takes a bit longer to deliver, but it got to me without problems!
7 mei 2026
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
The delivery was 2.5 weeks but we…
The delivery was 2.5 weeks but we gathered it would be a while coming from Italy.
The wine is very nice and good value for money.
2 mei 2026
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Great value Italian wine
Great value Italian wine. Can't fault the service and easy to check the progress of your order. Just remember that the wine is coming direct from Italy so your order will take several weeks to arrive. Another plus is that there is no import tax to pay. Don't place an order if you require the wine in a hurry or for a specific date.
30 april 2026
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
brilliant price for top notch red wine
28 april 2026
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Ordered 24th April still no parcel!!
Ordered 24th April still no parcel!!
This can’t be normal?
Am on holiday till the 1st of June
28 april 2026
My order arrived in good time and is…
My order arrived in good time and is perfectly as described.
25 april 2026
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Love your Italian wine
Love your Italian wine, haven’t had a bottle yet that we didn’t enjoy..
22 april 2026
Antwoord van Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.