SWIT Airsoft Reviews 

Ordering was straight forward and I asked something and got answer to my question about immediatley. So I would say the experience was good

Customer service that responds quickly and is accommodating when it comes to finding solutions.

I haven’t received my KAR98K yet, but I don’t think there will be any issues.

Overall I’m happy with my purchase. Communication could have been better. I wasn’t really in a rush so I just waited and one day my order shipped.

Have not received the ordered item

Never had any troubles with any airsoft products I’ve bought through SWIT.

You did a great job, shipping it to me in a timely manner, especially since it came from over seas.. you promptly answered all my emails too..

I cannot understand why you are delaying the delivery.

It awesome, is easy and very understandable

I bought an ares mk 4 no 1 (t). The message that the replica would be in transport would normally arrive after 2 weeks. After 4 weeks of nothing, i contacted them. The gun is still being worked on. After 2 more weeks i asked again. Now the gun was busted and they had to wait for replacement parts. After a few more weeks, no news. I asked for a refund. They agreed, they would refund it within a week. After 2 more weeks, we are now in a paypal claim, trying to get me my money back. Terrible service. Unreliable shop. I had to approach them all the time about the status of my order. If i didnt contact them, i would still have been in the dark.

This was my first time using SWIT and I’ve heard good things and the website is so great and easy to navigate! I saw the chat box was there if I needed help so I thought that was great.

It was simple quick to order and explains in details the ordering and tariffs process.
Hope everything goes well with my order and receive a great product. Will follow up after I receive it .
JCH

Dreadful company, bad communication and a product that doesn’t even work properly. I bought one of their cheaper pistols as a tester to see if they were really the rubbish company that most people slate, it’s true! Was going to be spending big money on a few rifs but absolutely not now. Stay well clear!

Noone is answering, my money was taken and I am left in the dark. Tried contacting through email and through the online chat on the website. It has been 8 days now and not even an order confirmation or follow up of any sort.

Service is good but not all fees are mentioned prior to sale

A lot of feedback to make sure I know what I’m getting myself into when buying it and I like that they tell you instead of leaving you in the dark

Excellent customer service/support
Vast amount of products
Friendly staff

Great selection of products and fear price as well as great service help

This is a beautiful airsoft gun I have bought from them before and the products are awesome.
But you have to be patient with the shipping.

But as they say, he waits a long time waits for something good