SwitchHeat Reviews 17

In November 2025, Switchheat carried out the annual service of our boiler and hot water tank — the second service since installation. The appointment was completed quickly and we were advised that everything was in order.

However, in February 2026, a leak appeared in our living room directly above the hot water tank. We contacted Switchheat immediately, but were told the earliest they could attend was in four days. Given the urgency of an active leak, we contacted another firm, who arrived within two hours that same evening.

They identified the cause as an expansion vessel that had not been recharged for some time. As a result, water had been discharging through the overflow pipe, ultimately causing the leak. While the pipe itself should not have leaked, we were advised that if the expansion vessel had been properly recharged during the service, this issue would not have occurred.

We have since raised this with Switchheat, but they have denied any responsibility and maintain that the service was carried out correctly.

Second time I have used SwitchHeat :
last summer my boiler was taking an age to heat water - Daniel , the engineer , gave it a thorough and exhaustive inspection , identified and rectified problem .
This month my annual boiler service was due and I had no hesitation in trusting the job to SwitchHeat . Daniel , the engineer , was professional and efficient and did a first class job - as I expected !

Very good service from Daniel, would highly recommend.

Excellent service through out

Very very good. In a landscape littered with fraudsters and incompetence it was great to have Daniel actually know what he was doing. Will use again

Booking process was simple and easy and the cost was reasonable for an ASHP service.

Daniel arrived on time and was polite and friendly. Serviced our ASHP and cylinder, making suggestions of how to improve things and where potential issues could arise.

Very happy with the service received. We'll be using this company again.

Knowledgeable engineer speedy but thorough.

Daniel carried out a great job for us. Explained in layman's terms what the job entaled. Left the area Clean and tidy. Great price as well.

Daniel gave an honest, professional service explaining my heatpump functions as he went, a clean and tidy job

I recently had my gas boiler serviced by Dan, and I couldn’t be more impressed with his professionalism and expertise. From the moment he arrived, he was punctual, friendly, and clearly very knowledgeable about his work.

Dan carried out a thorough inspection and explained everything in clear, simple terms, which really put my mind at ease. He took the time to answer my questions and made sure everything was running safely and efficiently before he left.

It’s not often you find someone so reliable and genuinely dedicated to doing a great job. I’ll definitely be calling Dan again for any future boiler work, and I wouldn’t hesitate to recommend him to anyone looking for a gas engineer.

Thanks again, Dan!

Wise, patient and professional approach. Swiss like punctuality,great and clean job!
Simply amazing!

I did not realize how far gone my boiler had gone. Booked routine service just as my boiler (17 years old) started a leak.
Daniel arrived, did the emergency repair and advised me on a new boiler.
I checked the details with a trusted friend and I was good to go.
It took one day, no mess, no drama; just a new bright shiny new Ideal Boiler.
I can highly recommend SwitchHeat.

Can’t fault the service - prompt, friendly, efficient and an accurate estimate provided before any work commenced. Would not hesitate to recommend.

First class service from Switchheat, new boiler fitted, very neat and professional job.

Very professional and friendly. Managed to get me booked in very fast for a new boiler.

Michael always does a professional job and gives his expert advice on all things heating and boiler.
Much appreciated
Tam.

Michael the engineer was very professional and friendly . Excellent job .