BEWARE!!!!! If these idiots ever have to come to your place of work and you get tested for drugs and alcohol make sure you are not alone. The most unprofessional outfit that ever has existed. Ha... Toon meer
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Lees wat reviewers zeggen
Synlab are taking upwards of 15 weeks to get test results to Dvla for urinanalysis. My assessment was in 10 august I phoned Dvla again today and was told they are no longer requesting urine tests from... Toon meer
Bedrijf heeft geantwoord
Having spoken to DVLA they are still awaiting my blood test result from Synlab which should have only taken 10 business days. Now on day 17 and no where nearer to having my medical sorted ☹️ Synlab re... Toon meer
Bedrijf heeft geantwoord
Based on my recent experience with Synlab, I believe all these other reviews sharing bad experiences are very true. Had an interview with them about 3-4 weeks ago. It went really well in my opinion an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
SYNLAB UK&I provides laboratory, diagnostic and advisory services to a wide range of sectors, including healthcare and wellness, sport, travel, insurance and family law. We operate in the areas of diagnostic and wellness testing, drug and alcohol testing and NHS pathology partnerships, delivering more than 63 million tests a year via an extensive UK laboratory network.
Contactgegevens
Verenigd Koninkrijk
- trustpilot.shfy@synlab.com
- synlab.co.uk
1,6
Zeer slecht
31 reviews
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Terrible!
Absolutely horrible service! They were eager to take my money but that's where the enthusiasm ended. Currently in Day 9 of post-travel and no results so tomorrow I can release anyway. This after paying them 99 quid. DO NOT USE THESE SCAMMERS!
16 januari 2021
Review zonder uitnodiging
Antwoord van synlab.co.uk
Dear Randy. We are sorry to hear about your experience. We know the issue was some time ago, but perhaps you can share more information with us by emailing us at contactus@synlab.co.uk and we will do our best to help. Thank you.
Do not waste your money for Test to…
Do not waste your money for Test to release. I ordered my test from Synlab, paid £99. It meant to shorten my self - isolation period. Today is 9th day of my self-isolation, and I don't have results yet. Do not waste your money; you would be better of self-isolating for 10 days without a test.
13 januari 2021
Review zonder uitnodiging
Antwoord van synlab.co.uk
Dear Wioletta. We are sorry to hear about your experience. We know the issue was some time ago, but perhaps you can share more information with us by emailing us at contactus@synlab.co.uk and we will do our best to help. Thank you.
Another scam chosen by government
Another scam chosen by government. Staff in training for weeks. No response from the company. Did not fly because of the tier 4, requested a refund straight away, no response, no refund. Please avoid. I have lost £300 for Covid tests with different labs and I am shocked that they are still allowed to be open.
4 januari 2021
Review zonder uitnodiging
Antwoord van synlab.co.uk
Dear Patricia. We are sorry to hear about your experience. We know the issue was some time ago, but perhaps you can share more information with us by emailing us at contactus@synlab.co.uk and we will do our best to help. Thank you.
Same bad experience
Same experience. There’s no way to get in touch with them to amend the time of my flight. Very disappointed. No refunds
4 januari 2021
Review zonder uitnodiging
Antwoord van synlab.co.uk
Dear Manual. We are sorry to hear about your experience. We know the issue was some time ago, but perhaps you can share more information with us by emailing us at contactus@synlab.co.uk and we will do our best to help. Thank you.
Slow customer services
I booked a test to release PCR through Synlab. Unfortunately I needed to cancel but haven’t been able to reach anybody in their customer service department since Dec 26th. No replies to emails and nobody is picking up the line (voice message says the team is in training on Dec 29th for the day). They eventually came back by email on the 30th and the issue was resolved.
29 december 2020
Review zonder uitnodiging
Antwoord van synlab.co.uk
Dear Karim. We are sorry to hear about your experience. We know there were some issues at the time with the customer service line. These were resolved shortly afterwards, but we recognise this caused inconvenience for some of our customers and we are really sorry about that. We're pleased we managed to speak in the end and were able to provide the help you needed.
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