Tangelo Used Cars - Exeter Reviews 

Well …….. don’t know where to begin!!

Our first experience of Tangelo and buying a car on line, Peter and I were extremely cautious and sceptical about spending so much money without physically seeing the car.

However ……. What a truly fabulous experience. Tom Davies our consultant was absolutely fantastic in every sense.

From the initial phone conversation Tom explained and talked us through Tangelo its market place and the assurance on an arm’s length purchase.

Suffice it to say our “deal” was done whilst we were looking after 7 of our Grandchildren, initially in the park then on the way to the pictures to watch Teenage Mutant Ninja Turtles!!!! Tom was so patient and understanding it was brilliant with a number of laughs along the way.

The detailed video of the car we were potentially buying was unbelievable, in as much that the detail that Tom went into was far better than actually physically seeing it in a showroom.

Thereafter, Tom was on hand for anything we were unsure about, his attention to detail, professionalism, knowledge and courtesy was second to none.

Finally on the day of arrival our wonderful red Mercedes SLC arrived driven by a wonderful gentleman called Andrew who was booted and suited and extremely professional.

So ……. ANYONE who may be in doubt of buying from Tamgelo take our word for it please. It’s a most wonderful and enjoyable experience and there’s no pressure whatsoever from Tom who will definitely deserves to go far in the company.

Steph and Peter Duckworth
Harrogate

I was looking for an almost new Volkswagen ID3 and Tangelo had three cars with just delivery mileage, registered in Jan 2023, all at a great price. But they are in Exeter, I am in London. But they dealt with a remote sale very well and extremely reassuringly. Rory was great, very helpful, and all the arrangements went well. Transferring all the cash to them before getting the car was a bit un-nerving - my bank app asked all sorts of questions and I was left wondering "am i doing the right thing?", but everything went smoothly, definitely above board, and the car was delivered on time by a very helpful driver, Martin, who gave me a very good demonstration of the car, before going off to catch his train back to Exeter. The car was brand new and exactly as we'd seen from the video demonstration.
There was a hubcap missing from one wheel. Rory and I sorted that out with my local VW dealer, Tangelo paid for the hubcap, and I had it fitted today.
So a good overall purchase, and well done Tangelo

An ethical company that are certainly customer based.
I dealt with Julian Hore who was excellent. Good product knowledge and from my first phone call to after the sale I experienced genuine enthusiasm and unfailing courtesy.
Also Tangelo appear to source the better end of the used car market.

The car was as advertised, immaculately clean. The service was friendly and efficient. However we bought a plug in hybrid and it wasn't charged, we had to drive 284 miles on petrol alone.

5 star service from start to finish, Tom Davies was probably the most helpful salesman I have come into contact with, very professional and went the extra mile to ensure I was a happy customer. I would (and have) recommended Tom and Tangelo to others

Very pleased with the level of service I received from Tom. He had great communication throughout the sale, very friendly, knowledgable and professional. Would highly recommend.

Tom and Emma, were very helpful and quick to respond to my enquiry and on answering and finding information out about the specific car I was interested in.
Tom went above and beyond in delivering my car to my home in pristine condition. He kept me updated and provided me with everything I needed. I viewed the vehicle on the Monday and it was on my drive by Wednesday.
I would totally recommend buying from this company.

This was our third time buying a car from this branch of Tangelo. We part exchanged our two cars and bought a new one. Tom was great throughout the whole process and couldn’t do enough for us. He was always friendly and professional, and could answer all our questions. He’s very approachable and made clear to us that no ask was too much and to get in touch after the sale if we had any issues. Wouldn’t hesitate to recommend to anyone.

I have recently purchased a 5 series BMW from Tangelo. All the team were very friendly and the communication and help from Elliott was very good. I was allowed access to the car without being pressured. The car was clean and well presented.
I would definitely recommend them to others looking to purchase a decent second hand vehicle.

Tangelo was very professional in their dealings. Their approach was very friendly and patient, answered all my questions with no hesitation. I was impressed with how neat and presentable all the vehicles were looking inside out. All finance related paperworks and procedures were done smoothly with no issues. Elliot and Matt’s help was especially commendable, wonderful staff , excellent service. Will definitely recommend Tangelo to everyone.

Excellent service and communication from Elliott, he made the whole process very easy and efficient.
I was a little apprehensive purchasing a car online but I would definitely recommend Tangelo and buy from them again. A video was emailed to me that provided a more in depth look at the car which was reassuring and all the whole transaction process was really simple and efficient. The car was delivered promptly and looked excellent !

Emma and Luke from Tangelo were very professional and knowledgeable about the car we purchased. They made experience very straightforward and couldn’t have been more helpful. Thank you both for helping me to find my perfect car.

Great buying experience. Straight forward, no hidden charges, great communication - a very smooth and easy transition for a great car.

Very user friendly and helpful. Would recommend. Thoroughly recommend Elliot and the team

Found the Mazda 6 on Tangelo's website, our first contact was with Tom Davies who from the start was friendly, professional and informative. All aspects from the test drive to the sale was easy and not any trouble. Very pleased with my purchase and a fair part exchange was offered. Thanks, Steve.

Found 2 cars on auto trader from Tangelo of which I wanted to test drive both of them.Spoke to Matt Heavens on phone to arrange this for very next day.On arrival met Matt who was not pushy in any way to sale these cars and very helpful of knowledge about vehicles.After test driving 1st car we decided not to test drive other and decided to buy the car after looking inside and out for over 1 hour.Super PR from Matt and Rory(Ed Sheeran) was first class and a very competitive price for car from Tangelo.Well done all round and we would definitely buy here again thankyou.
J.Real.Seaton Devon

The service I received from Rory and matt, was top notch. Both absolutely awesome guys super quick and super efficient with everything, really fast replies to emails and texts, answered all my questions perfectly, literally couldn't ask for any better from either of them. 10/10 recommend. I'm absolutely in love with my new 2020 Audi TT from this place, well worth the 3 hour drive to get there. The car is absolutely mint I could not be happier with my purchase. Thank you both so much again!

The whole experience with Tangelo and especially Tom was absolutely fantastic. The levels of service provided could not be faulted, from first contact through to purchase and driving the car away. Would recommend Tangelo to anyone after a quality vehicle from a quality outfit.

Found a car I was interested in.Had a phone call from Tom The next day.He was very helpful and knowledgeable about the car and not just interested in a quick sale.He explained about Tangelo as a company and what they do and stand for.Viewed the car at it was immaculate as described.The sale was easy and professional.Also Emma was great and answered any questions I had about the finance. A week later everything was finalised and I'm extremely happy with the car. So thankyou Tom and Emma

I had chosen a car I wanted from test drives but the ones available locally had engine warning lights on so I checked online and found the same car on Tangelo. The price was where I would expect for the age and type of car, and I spoke to Tom on the phone, he made me a video to show the condition of the car, and highlighted there were no engine warning lights on. I felt a little concerned about buying a car online but Tom was very helpful answering my many questions and emails before during and after the sale. The car was delivered to my house on schedule as described. There was one cosmetic flaw that was not visible on the video/ described to me and I messaged Tom about it and he arranged for the payment to a local garage to fix this for me, he was on holiday so got his manager Emma to make sure it went ahead as booked. Excellent customer service throughout my experience, I wish all companies were as straightforward and helpful! The car drives like a dream and actually I was pleased to find it had extra add ons that weren't in the advert like rear camera and blind spot detection. I have had the car 6 weeks now and still very happy with my purchase. If Tangelo has a car you want in your budget go ahead I'm sure you will be well looked after by the company as I was.