Teddy Rescue Reviews 

Ordered 2 bears. One for my daughter and one for my nephew to remember their grandma who passed away in June. I absolutely love them and everyone has said how beautiful they are. Great product at a reasonable price.

From ordering to delivery, this service was outstanding. Communication and customer service was wonderful. I'll certainly be ordering again, and recommend Teddy Rescue to all friends and family

Quick delivery, product lovely. I've now ordered another one

The whole process, from ordering, delivery and quality of product was excellent. Easy to select how wanted product to look, delivery was surprisingly quick and we are delighted with the quality of the finished product. It is a gift for a very special person and we are very happy to give it to them as it looks and feels great. Would highly recommend.

The two bunnies I ordered arrived safely with my nieces. Very quick delivery and beautifully packaged. I heard there were a few tears! Since the bunnies have photos of Grandad who recently passed in May. Tears of sadness and joy.

Great product perfect gift.

Absolutely fantastic! Pictures are so clear, I was amazed by this! My brother absolutely loved his keepsake teddy. Will definitely be ordering again 😊❤️

Received our gorgeous grey bunny with a picture of our recently passed dog on it, our dogs favourite toy was her grey bunny so when i seen this advertised i had to get it, the details is fab arrived super fast my little boy loves it and gives it a cuddle every morning and night thank you again

Still waiting for my order to be delivered!!
Placed an order on 7th June. Was told it’ll be delivered by 13th June. Received Royal Mail 24hr tracking number on 10th of June and still today (18th) it’s saying we’re expecting your parcel.
Tracked it on the ‘shop’ app which is saying your order is complete and it’s now disappeared off there.
I’ve emailed a few times with no response!!
I’ve got 2 grieving children who are asking on a daily basis when their teddy's are arriving.
Will not be using this company again. Poor communication and delivery.
Not happy.

Edit…
Since posting this and opening a case with Klarna (who I paid through) the parcel has suddenly appeared on the Royal Mail tracker and due to be delivered tomorrow.

Great ni issues and was a nice finished product

Poor customer service , ordered bear on 21st May for my wife . Card receipt said 7-10 days for delivery No communications . eventually received an email with royal mail tracking number and note saying it’s on its way on 1st June. Royal Mail have not received any goods . They advise you to use the shop app to track orders. According to that my order shows as complete . No response to any emails or messages sent on social media and it would appear, they only replied after I posted this review. Really disappointed at the delay to this gift which was for my wife. It arrived 06/06/2026 . Product had a large patch of dried glue at the base although this wont ruin the special gift but frustrating and would stop me using this company again.

Absolutely amazing came across this page shortly before my nephew's birthday and really wanted to get him one from his mummy he lost earlier this year I messaged the company asking if it's possible and they went above and beyond to make sure it came not only on time but the next day !!! And the plushie cow we got him which was her fave animal and with thier picture on was gorgeous he will treasure it forever thank you

Item arrived quickly and was exactly as I ordered

Bought one of their Angel Bears. Lovely item and good quality.Very pleased with it and the personalisation was spot on. Great communication from them and quick delivery too. Can highly recommend this company.

Brilliant and quite quick from order to delivery. Kids loved them and really special at a good price
Thank u

Love it, recommend it

Absolutely love my purchase. I ordered an orangutan with a message for my mum from my brother we recently lost. She cried when she saw it. It is absolutely beautiful and soft and well made. Would highly recommend this company

Amazing and quick delivery along with excatly what u wanted my daughter will love it

I gave these marks as u was very happy with the service and quality of the teddy bear it means the world to me xx

Amazing. I ordered 10 different bears in one order. They are all lovely, our grandchildren are going to love them when they are given them on the 1st May from their grandad.
Great service, all arrived quite quickly. And beautifully made. Communication was really good. I’m so glad I found their page.