Ich habe 2 Thermometer gekauft, 1 hat nicht funktioniert, dieser wurde umgetauscht. Die Thermometer funktionieren gut und lassen sich über Bluetooth im Haus auf dem Handy empfangen.
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Lees wat reviewers zeggen
WHAT a difference. This has made to my cooking. only received it yesterday, and cooked a whole roast chicken. couldn't believe how perfectly done it was by reaching a core set point temp. absolutely... Toon meer
11 months after purchase, our TempSpike stopped pairing. We contacted customer support who suggested some ‘fixes’, but when these failed to work, without quibble they immediately replaced it with a n... Toon meer
I m giving 3 star and the main reason for this is that company brags about long 650ft range (which are ideal lab theoretical conditions for Bluetooth 5.0+ ), but in fact it does suck and can't even ge... Toon meer
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Thank you for the replacement unit
Thank you for the replacement unit. Some issues 1) I had were not being able to communicate with a live person when trying to call of the issues I was having. 2) This (TP25) unit shuts off automatically on long cooks. 3) Even though I downloaded the app, it still doesn't want to pair with my phone.
11 juni 2024
Review zonder uitnodiging
Antwoord van Temppro
Sorry to hear you were unable to get a hold of one of our representatives and about the issues you are experiencing. There is an auto-off feature on the TP25 where the device will shut off if the probes stay below 104 F (40 C) for 2 hours. If you are cold smoking, this model may not be ideal for you. We wish to try some troubleshooting regarding the connectivity. Please contact us at service@buythermopro.com and we will be more than happy to assist you.
Excellent customer service!
11 juni 2024
Review zonder uitnodiging
The response time to my issue was very…quick !
The response time to my issue was very quick , taking care of a replacement was hassle free and absolutely the best ! I was very happy with the product I had originally purchased and even better decision due to the customer service experience !
7 juni 2024
Review zonder uitnodiging
Better than their competitors.
After buying and using a similar product that came packaged in a pretty wooden box, that failed on the second cook and refused to pair every single time after, I bought a TempSpike setup. The shipping was quick, the pairing was so easy, and I haven't had to use customer support. I've since bought a twin spike set for myself and my father in law on the buy one get one promo. Again shipping was quick, pairing seamless, and the first cook was a success.
27 mei 2024
I ordered the twin temp spike over…
I ordered the twin temp spike over Memorial Day (BOGO) and only received one unit. Called ThermoPro the following week and they said it was their mistake and they’d ship a new one. As of 6/10/24, a second unit has not shipped.
27 mei 2024
Antwoord van Temppro
Hello Justin,
We are incredibly sorry to hear about this experience, we looked through our records and it appears we sent you an email to confirm your shipping address and did not receive a reply. If you can please reply back to us with a confirmation of your shipping address we will be more than happy to send the additional Twin TempSpike.
Jeremy was Professional and Personable
Jeremy was Professional and Personable, thank you 😊
7 juni 2024
Review zonder uitnodiging
Replacing a twin spike thermometer…
Replacing a twin spike thermometer without hesitation. Great customer service backing a great product.
4 juni 2024
Review zonder uitnodiging
Very responsive customer service when I…
Very responsive customer service when I chatted - made things right. Good company to deal with.
20 mei 2024
BOGO Deal
I just received my ThermoPro so I haven’t used it yet. I can say that shipping was fast and the packaging is great. This looks to be a well constructed unit. Very easy setup and app integration. Looking forward to seeing how well they perform.
27 mei 2024
I love my new ThermoPro Twin
I love my new ThermoPro Twin! I had a cheaper version that literally melted on my grill on Medium-low (ends were plastic). Everything about the ThermoPro is seamless from charging to using the app, best upgrade for my grilling game!
24 mei 2024
The range is pretty amazing
The range is pretty amazing. I could smoke meat 100 yards away while lounging in the pool.
Only drawback is how thick the probes are. It's understandable why they're that thick; there's a lot of batteries and tech in those things.
20 mei 2024
Antwoord van Temppro
Sorry to hear this, we will pass this along to our technicians to see if they can improve this!
The Support is Just Not helping
The Support is Just Not helping. I would Not buy anything from them again. I Wrote many emails but no one got answered
11 juli 2023
Review zonder uitnodiging
Antwoord van Temppro
We are incredibly sorry to hear about this. We wish to find out more information in regards to your experience and make this right. Please contact mark@itronicsglobal.com and he will be more than happy to answer any questions/concerns and resolve any issues you experienced.
Nice Thermometer
I saw a cooking thermometer similar to this on Cooks Country. This one is perhaps better. It swivels so you get a level readout and it registers quickly. The controls are few and simple. A commonly available AAA battery runs it. Good price.
18 juni 2021
Review zonder uitnodiging
Love it!
Absolutely love it! Works great for a smoker! My smoker is about 70 yds from my living room and the remote works perfect for keeping an eye on temperature it also has alarms that go off if temperatures get too high. U use one probe for meat and the other for smoker temperature.
16 oktober 2018
Review zonder uitnodiging
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