Tenderdolls Reviews 

This was going to be my first purchase of this kind, and although the order couldn't ultimately go ahead due to shipping restrictions, I still wanted to leave a review because the customer service I received was excellent.

Being in the UK, I knew there would sometimes be a bit of waiting around while Oliver checked things with the warehouse in China, so I wasn't expecting instant replies. Even then, communication was always good and I was kept updated throughout the whole process. I never felt like I was being ignored or left wondering what was happening.

Oliver was incredibly helpful from start to finish. I had quite a few questions and concerns along the way, and he always took the time to look into things properly and explain everything clearly. It genuinely felt like he wanted to help me find a solution rather than just make a sale.

When it became clear that the order couldn't go ahead, the refund was handled fairly and professionally, which I really appreciated.

Although I wasn't able to receive the product in the end, I couldn't fault the customer service I received. A big thank you to Oliver for all the time, patience and effort he put into helping me throughout the process.

Based on my experience, I wouldn't hesitate to recommend Tenderdolls and I'd happily consider ordering from them again in the future.

The guy Oliver is the best doing his job thanks for all your help shipping was really fast

Great service. Was a little bit worried it might be a sham business, however they are the genuine deal. Oliver went above and beyond to ensure that my transaction was smooth and well handled. Thank you for your support. I will look forward to buying from again and would definitely recommend.

Answers were very quick and the client service was very helpful, I had to cancel an order which was already shipped and they helped find a solution.

Would highly recommend. Oliver is great at what he does and give updates regulary. Just ask him if you have any questions and you'll get an answer quickly.

My girl arrived and I have been over the moon about her ever since she came. I haven't 'used' her as some would say but she have a positive effect on me and given me some kind of mental peace.

The greatest joy and freedom comes with Tenderdoll.

Tenderdolls is a great place to buy a doll, whether your a first time buyer or a pro, Oliver does a wonderful job of answering questions and alleviating fears in a very prompt manner. What I really appreciated about my experience was, I was able to ask a lot of questions months before my purchase. And at no time was I ever forgotten or pressured to hurry and buy something. I was allowed to take my time, do my research, ask questions, and Oliver was a great help every step of the way. And when I finally made my purchase, Oliver continued to keep in touch with me and let me know the status of my doll until she arrived on my door step. And when my doll showed up, she was exactly what I wanted. Thank you Oliver and Tenderdolls for making this first time experience, a great one.

I just know those guys are one of the best

They went above and beyond to ensure the product was exactly as I wanted. Commitment to customer satisfaction is their top priority!

The customer service is top notch! Oliver has to be the most professional customer service representative ever ! All questions answered respectfully and fully! Highly recommend this company just off this alone.

What made my experience great? Oliver! Oliver is an absolute professional when it comes to customers. I ordered a Zelex doll and Oliver was able to get them to incorporate a change for me while the doll was in production! You don't get any better than that! Oliver answered all of my questions in a timely manner and notified me immediately when the doll was ready to ship. I'll definitely continue doing business with Oliver and Tenderdolls. Thank you again, Oliver!

Just got my doll so heres my review Beside one little hiccup Because of a festival thing the production was delayed a couple days but beside that overall 10/10 Olivier was great responded quickly to my question doll looks beuatiful just like the photos she arrived very quickly too love her to death, and honestly if i buy another doll in the future im comming back here for sure tho i cant say for sure about the sexual parts of her because im asexual so i have no intrest in using her for that but as a companion 10/10

The doll is insanely heavy. Everything else was awesome. But the weight is too much and I very pretty strong. That was and is the only reason I regret the purchase. I will have the doll disposed of very soon as it is not practical for use and makes it impossible to enjoy the doll.

I purchased 2 dolls from Tenderdolls. In both cases Tenderdolls had great prices, gave great customer service and provided clear updates of the production process along the way. One of the dolls never arrived because it was stolen by a FedEx delivery driver (it was "out for delivery" for months and the status was never updated). Oliver helped me communicate with the doll manufacturer and worked literally for weeks to get the problem resolved. And when the manufacturer and FedEx were taking a very long time to dispute the situation, Tenderdolls backed their guarantee and personally provided a refund for the doll while the manufacturer and FedEx were working out the liability. You can be sure to get a great price with Tenderdolls, but more importantly you can rest easy knowing that Tenderdolls is a trustworthy vendor.

Oliver was very responsive to my emails and the process went off without a hitch despite the great distance the product was being shipped.

Good company. Good communication. Fast shipping. Arrived in 30 days. Recommend

She arrived in time for Christmas Eve! Which was wonderful. She is just as stunning as I he pictures, if not more so. Oliver was kind, patient, and always replied in a timely and professional manner. He did his very best to help with my first time buyers jitters. Would definitely recommend!

Just a follow up using the verified buyer check. Read my other review that I posted. I have nothing to add to it.
Thanks again Oliver.

Very professional service and communication was great