The Hearing Care Partnership - Wetherby Reviews 17

I recently had a hearing test by Faisal Imran. I found him to be very professional and thorough in his analysis and explanation and would highly recommend him.

Had consultation with Khadija- very thorough and professional
highly recommend

Faisal was brilliant at my appointment and an expert in the field. I would describe Faisal as kind, person centred and welcoming. The procedure for ear wax removal was well explained and in a calm setting, reassuring me of any anxieties I had. It was nice to not feel rushed and have plenty of opportunities to ask questions. Faisal was excellent and I would recommend to friends and also use this service again myself, if I ever needed it.

Highly commendable service during a review by Faisal at the Wetherby branch. Had been having trouble with static noise in one of my oticon opn S1 aids which did need to be sent off for servicing, and I am very grateful to have been given a temporary replacement.
Faisal was very professional and interested, whilst also explaining things in an understandable manner. He took the time to ask explore how my hearing loss can affect me and in what specific situations, helping us decide how to adjust the current settings. Very helpful tips on how to better use my smartphone with the aids for calls, music etc.
Very pleased to have the real-ear measurements performed today to fine tune the hearing aids to my needs.

I had an appointment with Faisal at the Wetherby branch on 10th February 2022. He was excellent providing a clear and informative annual hearing check and was very professional. Highly recommended.

I recently went to the Hearing Care Practise in Wetherby for a check up. I have had my hearing aids now for nearly two years and what a transformation they have been to me. Faisal is very professional and extremely knowledgeable and gives an excellent service I would have no hesitation in recommending him and his company.

The personal care and empathy match the high level of technical support in every visit.
A lifetime of weak hearing is finally being addressed.

Regular hearing tests and then appropriate adjustment of my hearing aids has illustrated the impressive technology. They are certainly specific to my needs. All of this through exactly the right balance of professionalism and informality.

Thank you Faisal

Having suddenly lost all hearing in my left ear and with limited hearing in my right ear - I contacted The Hearing Care Partnership. I met Faisal, who gave me great hope that a substantial improvement could be provided to both ears - I was somewhat sceptical!

I now have my Oticon More "bionic ears" and they are just amazing - life changing! I cannot thank Faisal enough for his time, patience and clear explanation of the process we were about to embark on. An outstanding experience!!

I saw Faisal Imran at Cameron bEaumont Wetherby. Completely satisfied with my consultation - excellent knowledge and advice together with accurate testing equipment. thank you.

Mohammed quickly found the reason for faulty aid- the filter needed replacing. I appreciated his ‘understanding’ we then had a lovely chat. A most positive experience!

Salma was very thorough explaining all the options in detail and at the collection and fitting of hearing aids thorough explanation - Salma put me at ease from the outset - excellent service and hearing aids come up to expectations! My only query would be that I personally would have found it helpful to have a rundown in black and white of the different options available from the outset as difficult to take all the options in in one visit as obviously a difficult decision when it involves such a large amount of money!!

Dealt with with very efficiently and clearly. Selma very kind and put me at ease.

Good service
Explanations given

I just wanted to say how friendly and professional Salma is. I experienced sudden deafness in my left ear and so I was very concerned. Salma extracted the wax from my ear, which I can say was a painless experience and such a relief!
I have no hesitation recommending Salma, she is wonderful!

The care and support from Salma was absolutely second to none. She was so kind and helpful and made sure my mother received the best possible service. The new hearing aids will transform my mother’s life and I cannot thank Salma and THCP enough. Outstanding service!

I thoroughly enjoyed every minute of it. Salma explained things so clearly. I understood what was going on straight away. It was like talking to an old friend and I have only seen her twice!

Salma said "If you have any problems come back any time".

Good experience using the Hearing Care partnership in Wetherby. Ears tested and appraised and new hearing aids soon available to be fitted.