Eurogroup International Movers Reviews 

From the very 1st email from Frankie till my shipment was delivered, I have had a fantastic experience. Frankie was in constant communication with me and kept me updated and in the loop of my belongings and what was needed from my side. After my shipment arrived in the UK, Frankie emailed me to let me know that it is going through customs. Right after it had been cleared, my shipment was on the next available truck to my house. Frankie made this process stressfree. When the guys came to drop off my belongings, they handed me my inventory checklist and as they brought the boxes into our garage, they called out the number of the box and I just had to tick that it is there. The guys that delivered my goods gave me a 30min courtesy call to let me know that they're on their way and they were extremely friendly and helpful. I had a terrible experience with the shipping company from South Africa, but as soon as my things were transfered to EuroGroup, I had the best experience. Thank you so much Frankie and team!

A great experience moving our Dubai rather large furniture into our rather old and quirky UK house great work by the team and in as shortest time as possible

First class service from beginning to end with efficient and friendly contact in Frankie Hand. Recommend wholeheartedly!

Frankie Hand at Eurogroup International Removals has been an absolute triple star in all her work regarding the updates of the shipping of our container etc coming over from South Africa. Her emails to & fro up until our stack was put into storage in Stratford Upon Avon & afterwards have been so professional & she has gone above & beyond the call of duty. I highly recommend her & Eurogroup International Removals to anyone wanting to move over to the UK. S.W. Evans

It has been an absolute pleasure dealing with Frankie Hand from Eurogroup International Movers. She was very patient with my indecision about storing/delivering my goods, and quick to solve our parking challenges once we made our decision to have it delivered. From our shipping leaving SA to receiving our delivery in the UK was four months. The service that we received from this company has been excellent.

Under the direction of the incredibly helpful, patient, and communicative coordinator Frankie, our service was seamless, easy, and secure. We really appreciated how promptly Frankie answered our questions and emails, and the delivery guys were similarly friendly and just a pleasure to deal with. Highly recommended.

What a pleasant experience. When relocating it is always stressful and complicated. Well, we have just received our container part-load in the UK ex South Africa and what a feeling of joy. The relocations company has been prompt with all communicating and enquiries effectively answered. (Zaza in South Africa from S.A. Relocations and Frankie in the UK from the Euro Group) The South African side went smoothly and like clockwork, from first enquiry to order and through to collection and dispatch. Pricing and associated matters were understood with no surprises. This was repeated in the UK, Team members dealing with us were always friendly and responsive. The delivery Team of Glen and Stratton did not disappoint either - they are good at what they do, are respectful young men and have a friendly demeanor. I recommend this company to anyone who has the decision to make on relocating.

Excellent service. They kept me up to date with what was happening and the delivery arrived on time. The crew were friendly and helpful.

Five stars all round for this great team. Super helpful and timely emails from Frankie H (especially helpful regarding confusing customs forms). Efficient and friendly delivery - even including texts when they were able to offer delivery a day ahead of schedule! Our shipment was delivered and unpacked safely, all intact. Highly recommended - many thanks to all involved!

Very good service. Kept me updated and worked hard to get my household possessions delivered as soon as possible, Delivery / unpacking crew were very professional, efficient and respectful.
Thank you.

Eurogroup International Movers have done an absolutely brilliant job. Paul and Toddy were superb on the day and I couldn’t have asked for a better or easier job. Frankie Hand, Move Co-ordinator, was helpful, accommodating to my requests and made sure that all the different stages were handled quickly and smoothly.
Thank you Eurogroup

I was moving my household goods from Canada to UK.

Euro group handled my stuff very professionally.

Since my goods arrived earlier than expected, they even stored it for a small fee for a month. Reasonable rates.

Delivery was smooth and professional.

All my goods arrived in good shape.

Definitely recommend for international moving.

I don't leave positive feedback very often, but I have to say my experience using Euro Group was exceptional and deserved of this review.
The process was so easy, from the customs documentation through to the physical delivery of the items it was all breeze. The delivery staff were pleasant, professional and nothing was too much trouble.
Special thanks go to Frankie Hand, who dealt with all the admin and paperwork and answered the myriad of questions, must have the patience of a Saint!!
It is a worrying time trusting people with your possessions, but have to say that I would have no hesitation in using them again and recommending these guys (and gals) to others.
We’ll done

Malc Best

My family used this service for international shipping and I can recommend. On the receiving end, I was assisted by Frankie Hand, who made the process very easy and arranged everything.

The police are investigating a shipment dispute of mine which has now escalated to a fraud investigation as they believe a scam is going on between Eurogroup and British International Removals (BIR) of South Africa. Searching removalreviews + the-eurogroup-international-movers-1972 shows a completely different set of reviews of very unhappy customers who have experienced the same kind of ransom hold up I’m experiencing with my shipment from Eurogroup. This alleged scam is with BIR who also have mostly shocking reviews of corresponding incidents. Look at sirelo + co.za + british-international-removals. Since I’ve mentioned to Eurogroup that I’m having the police etc, investigate my 4+year late tiny shipment of 3 cubic meters that has suddenly incurred extortionate extra costs in the £1000s, they have gone quiet along with BIR too. Be aware of a different side to this company before using them would be my opinion.

Accurate, safety and kind supporting.

I have honestly never experienced this level of service. A company is made up by the people who work there, I therefore have to single one person out, Ms Frankie Hand. She went past just doing her job, no matter my request she just went about sorting things. It was such a pleasure dealing with her. I will spread the word far and wide

From the time my shipping arrived in the UK, using the storage facilities and until I was finally able to take my shipping out of storage, I had the most wonderful service. Frankie went over and above to assist in everything and the day my goods were delivered, it was done with a smile and completely efficiently.

I would certainly recommend Eurogroup to anyone wanting to ship from South Africa to the UK.

I would highly recommend Eurogroup. I’ve used them twice and both times they were excellent. Frankie Hand’s communication was professional both times. The delivery team arrived early, worked efficiently and were very trustworthy.

Excellent communication from Frankie Hand throughout the shipping process. A slight delay due to industrial action U.K. side. One small breakage that was repairable. The delivery guys were polite and friendly and offloaded our items quickly and carefully. Very happy with the service.
Would definitely recommend. J Andrews