I love this store, they have bunch of montessori-inspired toys make learning feel exciting. My kids stay entertained while I can do my other things at home.
Bedrijf heeft geantwoord
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The return policy is ridiculous. They want you to pay for shipping back to China but also offered to refund 1/2 of what I paid for the Walkie Talkies to keep them. To begin with, I ordered a set from... Toon meer
Bedrijf heeft geantwoord
Delivery took longer than expected and communication on when to expect delivery was poor. I read the majority of reviews by parents understanding this was an interactive toy that would keep a child in... Toon meer
Bedrijf heeft geantwoord
My Granddaughters, haven't come by even for Christmas because travel and so forth; however I have viewed the products and im quite happy with everything. My one Granddaughter will be here during these... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Little Marvin is a family-focused, education-driven brand dedicated to helping children learn through curiosity and hands-on exploration. Our mission is to create products that spark imagination, inspire discovery, and encourage meaningful, screen-free experiences for kids of all ages. At the heart of everything we do is one simple goal: to help your kids grow smarter every day. We offer a range of educational toys and STEM-inspired tools - from microscopes and discovery kits to creative learning toys that support early development. Every product we bring to our store is selected with care, focusing on learning value, simplicity, and real enjoyment for children. We serve customers worldwide and ship from different fulfillment locations depending on product availability and customer region, ensuring that families receive their orders as quickly and reliably as possible. What truly sets us apart is our commitment to customer support. Our team is always ready to help - whether it’s answering questions, giving recommendations, or offering guidance on how to get the most out of our products. We understand that each child learns differently, and we strive to make every experience with The Little Marvin positive, encouraging, and memorable. We continue improving our service and expanding our product range based on customer feedback, so we can better support parents, grandparents, teachers, and caregivers around the world. Thank you for choosing The Little Marvin and for being part of our learning community.
Contactgegevens
Verenigde Staten
- +1 929 309 2655
- contact@the-littlemarvin.com
- the-littlemarvin.com
3,4
Gemiddeld
24 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Absolute piece of crap!!
Absolute piece of crap!!! I would have rated it a zero star but I couldn't. I ordered 2 for my grandkids 3 and 5 you can't see anything through the lense. I reached out, the same day I received it, to contact the company for a refund/return number but they replied with an email telling me that I should try putting it on a flat surface and the take a picture of its issue. How do you take a picture of what you can't see through the lense???? I did. and I never heard from them again. Tried many times to contact again but nothing. Don't buy this expensive total scam piece of crap.
11 juli 2025
Review zonder uitnodiging
Antwoord van The Little Marvin
We’re truly sorry to read your feedback, and we understand how frustrating this experience must have felt. We were able to locate your message by your name and can see that our team did reply - we’re sorry that you weren’t able to receive or see that response.
We’re actively working on improving our service, and we also want to apologize for the delayed reply here on this platform. This is not the experience we want any of our customers to have.
Please contact us again at contact@the-littlemarvin.com
- we would really appreciate the chance to fix this situation for you. If you give us that chance, we’ll do our best to provide a solution that makes things right.
“Little Marvin” microscope is not for Age 4,5 & 7 YO with misleading guarantee.
“Little Marvin” microscopes were the worst unusable presents that my granddaughters (ages 4, 5 & 7) received this holiday. The scope viewing image is not clear and the scope functions are way beyond the children’s ages as targeted by this company.
I requested an RMA within the 30 day guarantee period and learned the following:
“Little Marvin’s” “30 day, no questions asked guarantee” is a meaningless advertising tactic that does not apply to return requests. The “Little Marvin”. microscope fine print return carries a 15 day window policy, that starts on your day of delivery.
My microscope return requests would have had to begin even BEFORE my grandchildren opened their Christmas gifts from me.
“Little Marvin” is well aware of standard Christmas protocol of opening gifts between 12/25-1/1 & the standard return window that should follow. They are clearly an “out of the norm” vendor NOT to support the same children that they target in their ads. A consumer friendly company would have responded favorably to my request for holiday return.
But “Little Marvin” would not provide RMA.
Be careful. “Little Marvin” microscope “30 day guarantee” is misleading with fine print attached and no holiday window for return. Be careful, the “Little Marvin” microscope is not appropriate for ages 4,5 or 7, which is the target audience for this product. Be careful, this company is more interested in their revenue than in supporting your child’s growth.
27 december 2024
Review zonder uitnodiging
Antwoord van The Little Marvin
Thank you for sharing your feedback, and we’re genuinely sorry that your experience didn’t match your expectations. And our apologies for the delayed response on this platform - we’re actively improving our service and would really like the chance to make things right.
For clarity: our return window is now 30 days from the delivery date, including holiday orders - this policy was updated from our earlier 14-day window to better support customers who buy gifts.
Regarding age suitability, we offer different types of microscopes. The Marvin’Scope is more like a real optical microscope that requires learning how to focus, so younger children often need a bit of guidance. For easier, child-friendly use, we also have models with a digital screen (Miniscope & Miniscope Pro), which many families prefer for ages 3–7.
We’re truly sorry this wasn’t the experience you hoped for. And this is not the experience we'd like to have with our customers. Please feel free to reach out to us at contact@the-littlemarvin.com
- we’ll gladly offer a pleasant solution that we hope will bring joy to your grandchildren.
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