Pleased with the service, just took longer that I expected considering I was told all the parts were in.
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Lees wat reviewers zeggen
One thing I didn't like was the driver who brought my car back inspected the courtesy car before he contacted me so I had not seen or signed his report. Otherwise it was very good.
Bedrijf heeft geantwoord
The work to replace a pot hole damaged wheel was dealt with quickly - The staff were proactive and kept me informed. However, this would have been a 5 star review if the tyre replacement hadn't taken... Toon meer
Bedrijf heeft geantwoord
Excellent communication throughout - especially from Mike, who was extremely courteous and helpful. When they were unable to give us a courtesy car on the day, they immediately arranged a third-party... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Our Mission: Fast, Safe, and Reliable Service – Every Time. We are here to help you get back on the road as quickly and safely as possible. We know how inconvenient it can be, and that’s why we’re dedicated to making the repair process smooth, efficient, and hassle-free. At the heart of our service is a team of passionate, skilled professionals who take pride in their work. Every repair, no matter how big or small, is handled with the utmost care and attention to detail. We’ve earned the trust of our customers over time with our commitment to quality, safety, and a personal touch—values we’ll continue to uphold with you. Our goal is simple: to provide peace of mind during stressful times and repair your vehicle to its pre accident condition with minimal downtime. We also believe in creating a positive, welcoming experience for everyone. From the moment you reach out to us, you’ll find a team that’s committed to making the process as easy and stress-free as possible. And it’s not just about our customers—we foster a supportive, empowering environment for our team to thrive as well. Trust. Quality. Reliability. That’s what you can expect when you choose us.
Contactgegevens
Avis Way 16, BN9 0DS, Newhaven, East sussex, Verenigd Koninkrijk
- 01273 037570
4,6
Uitstekend
96 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Accident Repair Hub have done a…
Accident Repair Hub have done a wonderful job on my car. I had a minor accident having reversed into a post causing damage to my bumper and hatch door. Just collected my car and it’s all repaired and beautifully clean inside and out. Thank you
31 juli 2026
Antwoord van Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Excellent service
Kept us informed at all times staff were very polite and the repair was carried out to a good standard
23 juli 2026
Antwoord van Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Fast and efficient body repair to our…
Fast and efficient body repair to our commercial vehicle 👍 Good communication levels throughout
21 juli 2026
Antwoord van Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Excellent customer service 😊
22 juli 2026
Antwoord van Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
I was well informed from start to Finish
I was kept well informed about when my repair would take place. My car was collected by them and issued with a courtesy car. After the repair was completed I was pleased to find they had done an excellent job. Also they returned my car cleaned inside and out. I thought their service was really good. The staff very helpful I would definitely recommend them
24 juli 2026
Antwoord van Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Awful communication
Awful communication, promise of call backs never materialised.
Six different delivery dates, with no explanation, had to do all the calling to find out what was going on.
Surely this was easy to correct, but went on right up to the day before delivery.
23 juli 2026
Antwoord van Accident Repair Hub LTD - Brighton
Thank you for your feedback. We apologize for the inconvenience caused and understand your frustration. We’re reviewing this internally to ensure it doesn’t happen again.
From 1st contact to final completion
From 1st contact to final completion, found all staff friendly and informative.
The repair was very good, could not find any fault at all. The car was returned in a clean condition.
14 juli 2026
Antwoord van Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Antwoord van Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Antwoord van Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Antwoord van Accident Repair Hub LTD - Brighton
Thank you for your feedback. We apologize for the inconvenience caused and understand your frustration. We’re reviewing this internally to ensure it doesn’t happen again.
polite and honest people
good contacts and honest information. You need more courtesy cars.
8 juli 2026
Antwoord van Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Antwoord van Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Good all round service and repaired in…
Good all round service and repaired in a timely manner
3 juli 2026
Antwoord van Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Very polite and positive
Very polite and positive. Car returned with wheels and inside thoroughly cleaned as well.
2 juli 2026
Antwoord van Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Great service fitted around us
Great service fitted around us. Car lovely and clean when returned, inside and out. Thank you
25 juni 2026
Excellent service thank you
23 juni 2026
Antwoord van Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Totally useless
Totally useless. Basically sat on the case and did nothing for 3 and a half weeks leaving me with no courtesy car which I later discovered I was entitled to. Had to threaten legal action in order to get them to pull their finger out and actually do something. Every time I called them up they just fobbed me off.
24 juni 2026
Antwoord van Accident Repair Hub LTD - Brighton
Thank you for your feedback. We apologise for the inconvenience caused and understand your frustration. We’re reviewing this internally to ensure it doesn’t happen again.
Happy customer
A great job done on the car, all though it was not badly damaged it was a first class job. The car was well looked after. The car was clean & well presented. Well done. I am very happy with the result.
12 juni 2026
Antwoord van Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
All damage fixed very well.
All damage fixed very well.
I am very pleased with the work done by this company.
Many thanks.
John Leese.
22 juni 2026
Antwoord van Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
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