The Alexandrite Reviews 39

Like everyone I was hesitant to order such an expensive item online. I am so glad that I did. The ring arrived just a few minutes ago and I could not be more please

The Alexandrite has the best selection of NATURAL Alexandrite gems that I’ve been able to find online. I excitedly ordered a pendant for my wife and Leon was happy to help me each step of the way. He was attentive, friendly, and answered all of my questions. He PROMPTLY shipped the item which arrived the next day. Seeing the pendant in person exceeded all of my expectations. Would ABSOLUTELY purchase from again! -Tony

Leon was most pleasant, knowledgeable, and most importantly, not pushy. People compliment the ring's beauty and "uniqueness".

I am so pleased with my ring purchase! It’s exactly as described, beautifully made! Quality alexandrite with GIA included. Smooth & fast delivery. I couldn’t be happier! I highly recommend this jeweler & I hope to purchase from them again sometime in the future…

GREAT VALUE-GREAT PRICE-GREAT SERVICE!!!!!!

Guaranteed natural stones, great prices and super fast delivery!

The ring is gorgeous! I also got it resized which was affordable and did not take long. They were also very responsive to my emails.

I appreciated the contact with me. The ring is very pretty but I was a bit dissatisfied in the small size of the stone. All in all I love my ring. Thanks for your patience with me. Lauren

I ordered a men's alexandrite gold ring from The Alexandrite.
I placed my order with Leon. He was both very professional and knowledgeable about the item. The ring was made to order and took about one month to complete. During which time, Leon stayed in touch and kept me updated. The ring was absolutely stunning, gorgeous, and delivered as promised. The Jewelers design and eye for perfection is captured in the timeless masterpiece. The ring also included a GIA report of authentication. The Alexandrite store is the only place I found online. To order a mens alexandrite birthstone ring. That's both unique, customized, and uses natural alexandrite strong color changing gemstones. I truly suggest Thealexadrite.com to everyone who wants to own a timeless masterpiece of alexadrite jewelry.

Beautiful ring and workmanship! Resized to fit perfectly and shipped super quick!
I take away one star because the alexandrite gem has a large inclusion that takes up almost the entire face of it at many angles. It is a silky "donut" and reflects much of the light that should be going into the gem.
I realize natural gems have flaws, but I was not made aware of this before purchase and the photos are taken from the angle that is hard to see the silky donut. I feel a bit misled.

Customer service very helpful via email.

I was a little skeptical when I initially found this website, mainly because i was going to be spending quite a huge sum of money on a website I wasn't familiar with. My fears were laid to rest after I spoke to someone on their end. He was very professional and walked me through the process of getting the ring resized. Overall I was very happy with the service provided and would definitely recommend them.

I have made two purchases from The Alexandrite. Both times they have exceeded my expectations. First was a ring which not only did I receive complaments about rarity of color change along w estimate of price being double.
Second purchase were earrings for wife's 60th birthday which I waited a little too long. Placed the order with Leon and earrings were at my house the next day.
I honestly could not say enough good things.

I was amazed at the speediness of having a ring sized and out for delivery within several days. My ring is gorgeous and exactly as viewed. There is something really magical about these stones and their changes in color remind me to remain adaptable as well. I highly recommend these jewelers. Mahalo and I have no doubt I will be returning.

Excellent customer service coupled with the most beautiful Alexandrite ring for my son in time for Christmas. It was exquisite in detail and exceptional quality, a gift that will be an heirloom for generations to come. Love this piece and I trust this jeweler.

Finding genuine alexandrite earrings was turning out to be a tall task until I found The Alexandrite. They had the perfect earrings! Ordering online is always an anxiety producing situation, especially with expensive purchases. However, my fears were quickly washed away as the earrings arrived just 2 days after ordering and they are beautiful. My wife will love them! Highly recommend the Alexandrite!

Item shipped promptly and was as-described when I examined it. GIA report with seal was included as promised. Service team was able to address my shipping question.

I have been buying Alexandrites for almost 20 years as they are my favorite stone. However, it is so hard to find natural alexandrites of good quality. Not anymore now that I found thealexandrite.com and Leon. I originally bought a small stone as buying on the internet makes me nervous, but the stone and ring were beautiful. I then asked if I could have a custom ring made. As I recently became a widow, I wanted my "widow ring" to be my favorite stone, Alexandrite. Leon found me the most breathtaking alexandrite I have ever seen!! It was made exactly as I wanted it. As Leon knew it was my wedding anniversary, he made sure I received the ring on time. He went above and beyond and I cannot thank him enough. The customer service is unmatched. I cannot wait to buy more alexandrite in the future.

Potential buyers beware !!! Zero costumer service and multiple red flags.
What suppose to be one of the best experiences of my life picking an engagement ring turned into 2 weeks nightmare, including being yelled at and called a liar by what I believe to be the “owner “ of this circus “company “ .a lot of wasted time and sleepless nights. Finally had to open a case on paypal against them to get my money back . Please save yourself the trouble and spend your money somewhere else .
Update : Not sure how this happened, but seems like they somehow got to delete my review here I left before , there were other bad reviews that are missing as well . I would be very suspicious if all the reviews out there are legit .
I never threatened anyone from this “business “ with anything.
The review I left before was pure explanation of the horrible experience I had and there was zero hate speech.
You seem to be very knowledgeable about how the reviews work here !
As of the “verified “ reviews about your company ….really?? Everyone can leave a review here , there isn’t a fact check . You can ask your friends to register and leave good reviews about you and here we go the glamorous company of yours . I personally was able to contact one of the victims of your business which review was also here and now magically disappeared. She also had to contact paypal for help after waiting months for her money back .If not mistaken was around $7000. My refund was short of $5000.
I also have all the email communication with you on record and how you treated me as a costumer.