We had to change colour right after buying it. The customer team were extremly flexible and updated the colour and gave as much information we could to make a decision. The delivery was done very smoo... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Brilliant customer service with very fast replies. My baby nest arrived with an issue, but it was rectified quickly and professionally with no hassle. The team were responsive, helpful, and resolved e... Toon meer
Bedrijf heeft geantwoord
This is my second baby nest. Not only is it aesthetically pleasing to look at within your home but most important my baby loves it. The base is a lot bigger than other competitive brands such a docka... Toon meer
Well packaged and prompt delivery Only thing was delivery driver left the Cardboard parcel outside which was fine, but in heavy rain!! Some other deliverers will put there packages in a waterproof... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Baby Den offers a large selection of premium quality baby & children essentials to make you parenting journey that little bit easier and even more enjoyable.
Contactgegevens
Verenigd Koninkrijk
- hello@thebabyden.co.uk
- thebabyden.co.uk
4,8
Uitstekend
96 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
After being scammed by another company…
After being scammed by another company for a crochet crib The Baby Den saved the day for us.
I contacted them , they assured me it would be with me in a couple of days and low and behold it was. It was delivered on time and packed well. Honestly a big thanks from the bottom of my heart !❤️
29 mei 2025
Review zonder uitnodiging
Antwoord van The Baby Den
Dear Breda,
Thank you so much for sharing your experience - we're genuinely sorry to hear you went through such a stressful situation, but we're really glad we could help turn it around for you.
Thank you for putting your trust in us, and for your kind words - they truly mean a lot. If you ever need anything at all, we’re always here.
Warm wishes,
Nicol
Owner, The Baby Den
Very quickly made and deliverd well…
Very quickly made and deliverd well packed and I'm very pleased with the quality will definitely be using again thanku so much 5 stars.
29 april 2025
Fabulous product
Fabulous product. I would recommend this company. After being caught out by another company The cosy baby and having to claim our money back through our bank. This company saved the day and got my basket and mobile to me in time for my daughters baby.
2 mei 2025
Ordered my baby girl the knitted…
Ordered my baby girl the knitted changing mat from the baby den.
The quality is so nice and it fits perfectly on her set of draws. Lovely lady and top customer service. Answered all my queries fast.
30 april 2025
Review zonder uitnodiging
I ordered the Velour Cot Bumper…
I ordered the Velour Cot Bumper (4-braids). It's fit for purpose, good quality and a really lovely touch to the room. I was worried it was going to look/feel like suede, but it doesn't. Really happy with the order and would definitely use Baby Den again.
17 oktober 2024
Super Fast Service & Excellent Product
Super Fast Service & Excellent High Quality product. I ordered a Woven Moses Basket and absolutely adore it!
3 april 2025
Awe I absolutely adore these…
Awe I absolutely adore these products,I’m sent one all the way to Australia for my new wee grandson
1 april 2025
Love Baby Den. …
Purchasing a gift or gift card at Baby Den was so easy. The gift card I selected was delivered within minutes and the recipient was delighted.
3 maart 2025
Good quality and so adorable tutu for…
Good quality and so adorable tutu for my baby’s first bday. The communication on delivery was good and received in time.
28 februari 2025
This bear 🐻 rug is super cute
This bear 🐻 rug is super cute and looks fab in our nursery. The material is soft and as pictured online.
I wasn’t impressed by the packaging given how much this cost. Plus I was expecting it to have more thickness to it given the picture but is fine on carpet.
28 februari 2025
Review zonder uitnodiging
Excellent product .
Excellent communication .Great product . Quick dispatch . Very happy with the moses basket. Very well made and a great price .Thank you very much.
2 januari 2025
Great quality and beautiful x
20 december 2024
Review zonder uitnodiging
Excellent customer service
I bought the baby nest which is absolutely beautiful and amazing quality and arrive quickly and packaged well.
I have the bouclé car seat blanket on the way which I’m excited to receive.
The customer service at The Baby Den is outstanding and Nicol the owner is just so helpful.
I can’t wait to purchase again.
25 november 2024
Review zonder uitnodiging
I bought this for my daughter who is…
I bought this for my daughter who is due April. So not be used yet . But the quality of the baby nest is lovely . The service was excellent. Was out off stock when I tried to order requested a email when back in stock. Received email to say back in stock ordered it that day and was delivered the next day.
22 oktober 2024
Review zonder uitnodiging
Beautiful well made products
Beautiful well made products. True to images and great quality
30 september 2024
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