The Beard Club Reviews 

Amazing customer service. They treat you as a more than just a customer.

Ordered one kit as a Christmas gift and next thing I know, they are sending expensive kits that I didn't order. They say you agree to more just by ordering something. Big scam. Avoid this company

Had a shipping and delivery issue , the team was able to assist me and take action after explaining why I reached out, and told them who it was for , they sent me another free of charge so now my cousin can enjoy his beard club kit too

Service is 5/5 stars. The most advanced products. Service is dominant in the beard game.

I made a mistake on my order. I wanted to try the product first, see if I liked it and then sign up for a subscription service if I did. I mistakenly signed up for the subscription. The next shipment was ordered, paid for, and processing. I reached out to customer service about my mistake. They were professional, completely understood and gave me the option to continue with the shipment at a drastically discounted price or refund the order. I chose the latter and the refund was back in my account the same day. I will continue using the Beard Club if for nothing else their professional customer service.

The "Support Team" needs to learn what the word SUPPORT really means! When customers have real medical issue with a product, they should consider it as real and not dismiss it as something ridiculous just because it's outside their 3 day Order Date Notification Window! I am highly allergic to certain ingredients in the Oil which I did not know about because I didn't click "Learn More" on their website with a huge timer counting down the minutes I had left to save 25%!

I reached out to my dermatologist over the weekend who advised me on the following Monday not to use the product on my face. I also take 5000mg's of Biotin daily which promotes Hair & Nail growth naturally; 2.5 times more than what's on the Oil label. I didn't open any of the products or use them, however, got stuck paying for shipping back at $7.11 which they WOULD NOT refund! Million Dollar company and can't afford $7.11 for a customer with a medically proven issue!

If you order any of the Kit Products, BETTER cancel within 3 days of ordering or you'll be stuck too!
Truly not Customer Support minded!

I had to return an order and with most company's this is a hassle! But not with The Beard Club they put their customers first and go out of their way to accommodate their customers! Their products work and when you see just how much they care about their customers you will want to continue being a customer for a very long time!

The product does okay at best. But the customer service is some of the worst ive ever seen. i wanted to make a one time purchase to try their stuff out. but instead ended up with a subscription that i cant cancel or get help to cancel.

Customer service responded to my email very fast fixing my shipping address!

Beard club customer service people are nice helpful 👍 👌

Been using the product now for like 5 weeks & it’s working I can actually see new growth will remain a customer! THANK YOU

Highly recommended. Outstanding customer service. Quick response to email. Great products. Will definitely buy again.

Quality products, great customer service and the most satisfactory outcome I could ask for when I had a small issue due to error on my part. The staff was very considerate and understanding to my benefit in the situation. Some businesses nowadays would have given me "sorry about your luck" response for their own gain.

I like your products but cannot justify the expense at 72 because I'm not here to impress the ladies anymore

thanks, its perfect

I ordered the ultimate kit around the holidays and was never asked about a subscription. Low and behold a month later I get billed $116 and some change. Order from somewhere else

They contacted me fast and conveniently. I've never in my life had a company do that. They usually take 3-5 business days. They responded within 20 mins. If not less. The product smells amazing. This is my first big online order purchase. I usually don't trust online stuff. Too much hassle. But beard club clearly cares and clearly have integrity. Keep up the great work. You guys are awesome.

Same as always, good product and service. Always polite and helpful. I shop nowhere else for my stuff but here because of those reasons

Great! After requesting a cancellation from an accidental order, it was faster than I expected.

I accidentally made two subscriptions for one product, The Beard Club’s Beard and Scruff Cream. I received an order I did not expect and notified The Beard Club. They quickly identified and correct the problem. I kept the extra order, because I love the Beard and Scruff Cream, even though I have a longer than average length beard. The Beard and Scruff Cream conditions my skin and my beard. I could not be happier with this product and the company’s service.