Quality & quantity of ingredients were fantastic, with instructions simple enough for myself with limited cooking experience to prepare. Sadly the delivery was let down by DPD who left the package out... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The chicken and potatoes in the kit were off- the smell opening up the chicken was awful. I understand these things happen so asked for replacements of the spoiled items but was told that couldnt hap... Toon meer
Bedrijf heeft geantwoord
I ordered the Japanese meal to cook for a birthday celebration dinner. It was something we hadn't tried before and we weren't disappointed. The step by step instructions were thorough and all the... Toon meer
Bedrijf heeft geantwoord
Food was delivered and packed with care ensuring all the goods were kept cool and fresh. Excellent quality. Everything included that we needed for our meal. Delicious recipe and enjoyed enormously.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a small team of foodies from around the globe who are committed to delivering joyful and fun cooking experiences. We fuel your love for cooking and allow you to recreate iconic world food menus from home with menus curated by chefs who are passionate about their unique heritage. Discover authentic recipes from global cuisines and we’ll deliver all the premium ingredients to your door, beautifully presented in eco-friendly packaging - no subscription needed.
Cookaway
Geschreven door het bedrijf
- World Food Recipe Kits for Curious Cooks
- Travel the globe without leaving your kitchen with world food recipe kits created by award-winning chefs and delivered to your door. Founded by passionate foodies Nidhi and Sahil with a star-studded array of award-winning chefs, Cookaway shares the experience of cooking and eating great recipes from around the world. With menus including Japanese, Malaysian, Greek, Spanish, Pakistani, Indian and the best of the British Isles, they believe in the value of great ingredients and the power of cooking to bring people together.
- Cookaway when you want to...
- With no subscription to tie you down, you can enjoy a Cookaway whenever you are feeling the love for cooking and when you want to treat yourself or loved ones, discover world food, elevate at-home dining or be adventurous in the kitchen.
- How it works?
- • Choose from 55+ menus from 8 world cuisines • Premium ingredients and instructions delivered to your door • Cook, eat and enjoy!
No subscription, no commitment
We won't tie you in.
Cookaway is not a subscription service; you can order as often or as infrequently as you like. Obviously we hope you’ll want to re-order regularly, but there is absolutely no commitment.
Contactgegevens
Unit 104, Rainbow Industrial Park, 2 Station Approach,, SW20 0FT, London , Verenigd Koninkrijk
- 0333 016 5664
- hello@thecookaway.com
- thecookaway.com
4,3
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Cookaway
Thank you so much for taking the time to leave us a 5-star review, Eleanor! We’re delighted to hear you loved your first Cookaway experience, especially our best-selling Aged Chateaubriand menu.
We’ll be delighted to welcome you again soon!
Kind regards,
Giedre (Customer Services Executive)
Cannot recomment ENOUGH!
I am a vegetarian and tried using their Wellington box, and I was surprised at how good it turned out! The box had literally everything labelled and what makes it better is that it sourced from local farms and recipes are curated by private chefs. My whole family was so impressed with the meal and I cannot recommend them enough! I will be trying out their biryani next and my friends are also already hooked. So glad I tried it out! I was truly missing out. Also no subscriptions so I am not tied down to anything which makes it even better because I am bad at cancelling subs
7 juli 2025
Review zonder uitnodiging
Antwoord van Cookaway
Hi Chahat, thank you so much for your fantastic 5-star review! We’re delighted to hear that our Mushroom Wellington menu met your dietary needs and was a hit with your family. Knowing you're excited to try another menu truly makes our day!
We can’t wait to take you on another culinary journey with our world food recipe kits!
Warm regards,
Giedre (Customer Services Executive)
Antwoord van Cookaway
Thank you for being such a valued member of our community, Sue. Your continued support truly means the world to us, and it always brings us joy to see your orders come through!
Kind regards,
Giedre (Customer Services Executive)
Excellent quality ingredients and clear instructions
Priory to receiving our order, we'd had a few queries and the team were very helpful with speedy responses. The box was delivered on time and was well packed, with good quality ingredients and clear instructions. The meal was delicious and more than enough for two. We'll definitely buy again.
19 juli 2025
Review zonder uitnodiging
Antwoord van Cookaway
Hi there Jackie, thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear you loved your first Cookaway experience, especially our best-selling Malaysian Night Market menu. It’s wonderful to see you’ve already ordered more menus - thank you for continuing to explore global flavours with us from the comfort of your kitchen!
Cheers to many more delightful experiences!
Warm wishes,
Giedre (Customer Services Executive)
Arrived as promised with all the…
Arrived as promised with all the ingredients even down to a pinch of salt! Very good quality!!
4 juli 2025
Antwoord van Cookaway
Thank you so much for your fantastic 5-star review, Alison! We’re absolutely thrilled to hear that your first Cookaway experience - and our best-selling Aged Chateaubriand Experience left you satisfied!
We can’t wait to welcome you back to explore more of the delicious cuisines we have to offer. Cheers to many more memorable cooking experiences ahead!
Sunny wishes,
Giedre (Customer Services Executive)
Birthday feast with Malaysian Night Market
This was a huge success. The keenest cooks in the family, spanning 3 generations, took a recipe card each and were all delighted with the quality pf the fresh food. We loved the way the’bits' were in glass jars, easy to use and sustainable.
Best of all was the experience of eating it. And there was so much! We think we are a greedy family, and it turned out to be only 7 for a meal for 8, but everyone took a doggy bag home.
I will certainly order another for a special occasion.
15 juni 2025
Review zonder uitnodiging
Antwoord van Cookaway
Dear Bridget,
We can’t tell you how much your review brightened our day - it even sparked smiles across our entire team! Reading about your Birthday Feast with our Malaysian Night Market experience was an absolute joy. There’s nothing more rewarding than knowing we made your celebration so memorable (and delicious!).
Here, at Cookaway, we believe the best memories are made around great food - so thank you for choosing to create yours with us! We’re thrilled you gave us a try and can’t wait to welcome you back for another unforgettable experience soon!
Kind regards,
Giedre (Customer Services Executive)
Cookaway nails it with new Izakaya box!
The Cookaway Izakaya Box was an absolute delight! Generous portions and beautifully curated ingredients made the whole experience feel special. The beef tataki was especially exquisite-tender, flavorful, and restaurant-quality. The menu also includes chicken karaage, ebi furai, yakisoba and picked radish & cucumber. And I created this feast at home- I impressed myself! Recipes were easy to follow, making it enjoyable to prepare and plate everything. A perfect balance of authenticity and convenience. Highly recommend!
12 juli 2025
Review zonder uitnodiging
Antwoord van Cookaway
Thank you so much for your wonderful review, Raj! We're over the moon that you enjoyed our newly introduced Izakaya menu!
This menu has been a true labour of love for our team - we’ve poured so much flavour, testing, and heart into it, and we’re thrilled to finally share it with our amazing Cookaway community. Inspired by Japan’s lively Izakaya bars, it’s all about relaxed, joyful feasting with friends and family - and we’re delighted it brought that spirit to your table.
Warmest wishes,
Giedre (Customer Services Executive)
The Indian BBQ feast was delicious!
The Indian BBQ feast was absolutely delicious! I learned how to make an amazing chicken tikka marinade along with other delicious recipes. The highlight was the coriander mint chutney, so good with everything!
I highly recommend this gourmet foodie pack along with others. I’ll be ordering again!
10 juli 2025
Review zonder uitnodiging
Antwoord van Cookaway
Michelle, thank you for firing up the grill with our flavour-packed Indian BBQ menu! We're absolutely thrilled to hear you returned for another Cookaway experience. Your support means the world to us - thank you for being such a passionate foodie!
Regards,
Giedre (Customer Services Executive)
Excellent all round
Excellent all round. Gave a box as an Anniversary gift. Recipients were delighted and in face ordered another box themselves.
The quality is 10/10 as is the communication.
9 juli 2025
Antwoord van Cookaway
Hi Pauline,
We’re over the moon to hear Cookaway made such a memorable gift - and that the recipients have already ordered again! That's music to our ears! Thank you for appreciating the love and care we put into every recipe kit.
We can’t wait to serve you all more memorable moments!
Warm regards,
Giedre (Customer Services Executive)
Truly amazing Japanese izakaya menu
We hosted an Izakaya dinner using Cookaway’s new Japanese menu, and it was an unforgettable experience. The food was vibrant, authentic, and fun to cook together - even our very picky Japanese friend gave it full marks. Each dish had a unique twist, and the ingredients were top-notch and portions were generous. A perfect evening for food lovers!
28 juni 2025
Review zonder uitnodiging
Antwoord van Cookaway
Thank you so much for your wonderful review, Junghwa! We’re absolutely thrilled to hear that our newly launched Japanese menu impressed your very discerning Japanese friend! 😊
It means the world to us that you found the experience vibrant, authentic, and fun - that’s exactly what we hope to bring to every table.
We appreciate your loyalty and can’t wait to share more culinary adventures!
Warm regards,
Giedre (Customer Services Executive)
Antwoord van Cookaway
Thank you so much for your heart-warming 5-star review, Jeremy! We're delighted to hear how much you enjoyed our Brunch in Crete menu - and even more so that you chose to share the Cookaway experience with your family and friends.
It’s been a pleasure assisting you, and we look forward to welcoming you back to explore more of our delicious world cuisines!
Sunny regards,
Giedre (Customer Services Executive)
Poor first experience using cookaway
The Chicken Souvlaki was delivered a day late which was a day after my wife’s birthday so that was disappointing. But what was worse was because the chicken had sat with courier for an extra 24 hours, when I opened the chicken, it was 50/50 as to whether it was ok. I decided to cook it and the food was nice and instructions fine.
But what was more frustrating was how my complaint was handled. The company just kept blaming the courier rather than taking proper responsibility for the issues. Also they have offered me a partial refund and a 20% credit on a next order. Really poor and unlikely to use them again. Unlikely to bring a new customer back!
3 juli 2025
Review zonder uitnodiging
Antwoord van Cookaway
Hi Chris,
We’re really sorry your first experience with us didn’t go as expected. While DPD is our trusted delivery partner and delays are rare, we completely understand how frustrating this must have been.
As soon as we were made aware of the issue, our team acted quickly to keep you informed so you could make alternative plans. We’re glad to hear you still enjoyed the food and we’d love the chance to turn this experience around for you.
Please get back to us if you're open to giving us another try - we’d love to make it right!
Warm regards,
Giedre (Customer Services Executive)
Absolutely fantastic
Absolutely fantastic
We had such a great experience with cookaway, the food was super fresh and packed with lots of care and attention.
The food was absolutely incredible, we very much enjoyed cooking together as a family, and enjoyed high quality food in the comfort of our own home. Will definitely purchase again
28 juni 2025
Review zonder uitnodiging
Antwoord van Cookaway
Thank you so much for your lovely review, Hayley! We're thrilled you took the time to share your first Cookaway experience. It means a lot to know you enjoyed exploring the world with us - especially through our best-selling Japanese menu - Chicken Katsu Curry. We're over the moon to hear it was such a positive and well-rounded cooking adventure for you!
Can't wait to welcome you back!
Regards,
Giedre (Customer Services Executive)
pork souvlaki
easy to follow instructions, quality goods. did not think cheese added to meal.
26 juni 2025
Antwoord van Cookaway
Hi Paul, thank you for your review - we're pleased to hear you found the instructions clear and the ingredients high quality. We tried to get in touch as your comment about the cheese was a little unclear, and we’d really appreciate the chance to understand it better.
Please feel free to get back to us - your feedback means a lot to us!
Sunny regards,
Giedre (Customer Services Executive)
The food was nice but expensive
The food was nice, but extremely expensive for something that had to be cooked from scratch.
26 juni 2025
Antwoord van Cookaway
Thank you for your feedback, Derek. We tried to get in touch to share a bit more about us and our story. We noticed you were gifted Cookaway and tried it for the first time - we're glad you found the food delicious! Our world food recipe kits are thoughtfully designed to be cooked from scratch, bringing people together through the joy of cooking. Each box includes premium, hard-to-source ingredients, along with cultural and experiential touches to make the experience more than just a meal.
We hope you'll give us another try and enjoy discovering even more world flavours with Cookaway!
Regards,
Giedre (Customer Services Executive)
Okonomiyaki recipe was really…
Okonomiyaki recipe was really delicious, very good quality ingredients, in a good state when arrived, clear instructions, delicious meal
25 juni 2025
Antwoord van Cookaway
Hi Leopold, thank you so much for your wonderful 5-star review! We’re thrilled to hear our Okonomiyaki menu gave you a taste of Japan right at home. Your kind words mean a lot to us!
We look forward to taking you on another culinary journey again soon!
Sunny wishes,
Giedre (Customer Services Executive)
Good quality
23 juni 2025
Antwoord van Cookaway
Thank you for your short but powerful review, Sally - just like our world food recipe kits, it's all about quality! We're so glad you travelled the world from your kitchen together with us!
Kind regards,
Giedre (Customer Services Executive)
Have used Cookaway a few times now and…
Have used Cookaway a few times now and cannot fault the food we are able to produce using the delivered ingredients.
The experience is targeted more to the cooking and creation aspect (compared to, say, reheating/replating of other businesses). I'd suggest the timings are a little out for inexperienced home cooks and so give yourself a little longer :)
There is a slight restriction to the menu choices but (for now at least) better to do something well than have a lot of things done badly!!
17 mei 2025
Review zonder uitnodiging
Antwoord van Cookaway
Thank you for taking the time to share your experience, Desai. You're absolutely right - Cookaway is all about embracing the joy of cooking from scratch for the rewarding results. We’re committed to delivering top-quality ingredients along with easy-to-follow instructions and cooking guides to help cooks of all levels feel confident and organised in their kitchens.
We can't wait to create more delicious memories together!
Sunny wishes,
Giedre (Customer Services Executive)
Lovely high quality ingredients
Lovely high quality ingredients, with clear instructions. Customer service were really helpful when I had a question.
15 mei 2025
Review zonder uitnodiging
Antwoord van Cookaway
Thank you for the lovely 5-star review, Jax! We're so pleased you enjoyed the fresh ingredients, easy-to-follow instructions, and helpful customer service. Our customers are always our top priority!
Excited to bring more global flavours to your kitchen soon!
Best wishes,
Giedre (Customer Services Executive)
A new experience with excellent results
The ingredients arrived right on time. They were beautifully packed and very fresh. I found the instructions clear and easy to follow. The two of us shared a wonderful meal and we thoroughly enjoyed the opportunity to cook something different. Cookaway gave me confidence.
3 juni 2025
Review zonder uitnodiging
Antwoord van Cookaway
Dear Claire,
Thank you for cooking the world with us and sharing such a special moment with your loved one! Your kind words truly mean the world to us - bringing people together over delicious food is at the heart of what we do. We’re absolutely thrilled that your experience captured that connection and joy.
Cheers to many more memorable moments together!
Regards,
Giedre (Customer Services Executive)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.