Quality & quantity of ingredients were fantastic, with instructions simple enough for myself with limited cooking experience to prepare. Sadly the delivery was let down by DPD who left the package out... Toon meer
Bedrijf heeft geantwoord
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The chicken and potatoes in the kit were off- the smell opening up the chicken was awful. I understand these things happen so asked for replacements of the spoiled items but was told that couldnt hap... Toon meer
Bedrijf heeft geantwoord
I ordered the Japanese meal to cook for a birthday celebration dinner. It was something we hadn't tried before and we weren't disappointed. The step by step instructions were thorough and all the... Toon meer
Bedrijf heeft geantwoord
Food was delivered and packed with care ensuring all the goods were kept cool and fresh. Excellent quality. Everything included that we needed for our meal. Delicious recipe and enjoyed enormously.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a small team of foodies from around the globe who are committed to delivering joyful and fun cooking experiences. We fuel your love for cooking and allow you to recreate iconic world food menus from home with menus curated by chefs who are passionate about their unique heritage. Discover authentic recipes from global cuisines and we’ll deliver all the premium ingredients to your door, beautifully presented in eco-friendly packaging - no subscription needed.
Cookaway
Geschreven door het bedrijf
- World Food Recipe Kits for Curious Cooks
- Travel the globe without leaving your kitchen with world food recipe kits created by award-winning chefs and delivered to your door. Founded by passionate foodies Nidhi and Sahil with a star-studded array of award-winning chefs, Cookaway shares the experience of cooking and eating great recipes from around the world. With menus including Japanese, Malaysian, Greek, Spanish, Pakistani, Indian and the best of the British Isles, they believe in the value of great ingredients and the power of cooking to bring people together.
- Cookaway when you want to...
- With no subscription to tie you down, you can enjoy a Cookaway whenever you are feeling the love for cooking and when you want to treat yourself or loved ones, discover world food, elevate at-home dining or be adventurous in the kitchen.
- How it works?
- • Choose from 55+ menus from 8 world cuisines • Premium ingredients and instructions delivered to your door • Cook, eat and enjoy!
No subscription, no commitment
We won't tie you in.
Cookaway is not a subscription service; you can order as often or as infrequently as you like. Obviously we hope you’ll want to re-order regularly, but there is absolutely no commitment.
Contactgegevens
Unit 104, Rainbow Industrial Park, 2 Station Approach,, SW20 0FT, London , Verenigd Koninkrijk
- 0333 016 5664
- hello@thecookaway.com
- thecookaway.com
4,3
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2K reviews
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Heeft 90% van zijn negatieve reviews beantwoord
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Good quality ingredients and simple to…
Good quality ingredients and simple to follow instructions (I do recommend reading the instructions thoroughly before you start, and doing all the food prep before you start cooking). Arrived exactly when expected.
26 maart 2026
Antwoord van Cookaway
Hi Joanne,
Thank you so much for your feedback - we’re so pleased you enjoyed the Pakistani Chicken Handi menu!
You’re absolutely right, a little prep goes a long way with our menus. Taking a quick look at the “before you start” section on the recipe card and cooking guide really helps make the whole experience more seamless. We really appreciate you taking the time to share your thoughts.
Best wishes,
Team Cookaway
Great value would recommend
8 maart 2026
Review zonder uitnodiging
Antwoord van Cookaway
Thanks Bernadette, we're pleased to hear that you enjoyed our Aged Chateaubriand Experience. We would love for you to return and try another menu with us.
Best,
Team Cookaway
Antwoord van Cookaway
Thank you Elijah for your feedback.
Interesting!
What stopped this meal from being a 5 star was a suggested time for the prep. Luckily it was family, but, even with help it took much longer than I would normally have allocated.
11 maart 2026
Antwoord van Cookaway
Hi Ann,
Thank you for your feedback - we’re really glad you enjoyed the meal overall. We completely understand your point on prep time. As one of our most popular sharing menus and a real dinner party favourite, Japanese Izakaya Experience is a slightly more involved cook, especially with larger portions. We can appreciate how that may have felt like quite a lot, particularly because it was your first Cookaway experience.
We do have a wide range of menus to choose from, including some that are quicker and lighter on prep, so hopefully you’ll find something that suits the occasion next time.
Best wishes,
Team Cookaway
Antwoord van Cookaway
Hi Collette, we're so pleased to hear that you loved our Indian street food menu and overall had a great experience with your first order with us. We can't to see you return and try another cuisine or menu,
Best,
Team Cookaway
The Malaysian Street Food package
The Malaysian Street Food package was a gift from my nieces. Ordering the package, when I had settled on a date, was completely easy, and the goods arrived on the correct day and beautifully presented. The ingredients were clearly of top quality. The instructions for cooking the four dishes were clear and easy to follow and the whole meal was greatly enjoyed by me and my guests.
7 maart 2026
Antwoord van Cookaway
Thank you Michael, we're so pleased to hear that you loved cooking your gifted recipe box menu - Malaysian Night Market Experience! We cant wait to see what menu you might try next :)
Best,
Team Cookaway
Scrumptious
Although it was a bit hot for us it was delicious not too complicated to make and was plentyful, thanks very much excellent as usual
11 maart 2026
Antwoord van Cookaway
Thanks Yana for trying yet another Cookaway menu and loving it :) Chicken Dum Biryani Experience is a scrumptious menu and if you found it a bit hot then feel free to add less green chill next time. Thank you for your love and support as always.
Best,
Team Cookaway
Poor delivery & damaged goods.
Website easy to navigate and good options for delivery date. Contacted by DPD at 10.30am on delivery date to say delivery anytime between 7am-10pm which is ridiculous. There was link to tracking of delivery however this showed the van stationary for several hours about 2 miles from house so chose option to deliver to safe place but this was ignored and left at front door. When finally arrived the outer box was damaged, the rice bag has split and contents leaking from box, the eggs were broken. Potentially could have been a good culinary experience but ended up a costly make-do occasion.
10 maart 2026
Antwoord van Cookaway
Hi Andrew,
Thank you for your feedback and we’re really sorry your first box arrived late with some damaged ingredients. This isn’t the standard we aim for and we understand how disappointing that must have been.
We’ve raised this with DPD and logged an official complaint. We’re also reaching out to you by email to make this right and would really appreciate the chance to have you try us again.
For future orders, if you’re able to share photos of any damage, it really helps us investigate and improve.
Best,
Team Cookaway
Fabulous product
Fabulous product, great quality ingredients. Very generous portions and easy to follow recipes. We had A really fun time preparing and enjoying our Greek Meze. Will definitely do again.
3 maart 2026
Antwoord van Cookaway
Hi Melanie,
Thanks so much for your lovely review! We’re so glad you had fun cooking and enjoying the Greek Meze together. We’re thrilled the recipes were easy to follow and the portions generous. Can’t wait to have you back to try another menu soon!
Best,
Team Cookaway
A great experience but it took 3 hours…
A great experience but it took 3 hours for us to prepare and cook
Too complicated a meal for a novice but delicious once cooked
26 februari 2026
Antwoord van Cookaway
Hi Terry,
Thanks so much for your feedback! The Japanese Izakaya Experience is one of our most popular menus, and because it’s a sharing-style dinner with 5 dishes, the cook time can be a bit longer - but we’re so glad to hear you enjoyed it once it was ready.
We’ve got plenty of other menus with varying cook times, so we hope to welcome you back soon!
Best,
Team Cookaway
Ingredients were fresh
Ingredients were fresh. Of good quality.
Cooking instructions were clear and easy to follow.
25 februari 2026
Antwoord van Cookaway
Thanks so much! Chicken Souvlaki is one of our all-time favourites -it’s always a hit in the kitchen and on the table. Glad you enjoyed it!
Best,
Team Cookaway
I had the railway lamb curry and…
I had the railway lamb curry and biryani, very expensive for what I received and poor quality meat that was tough and not edible so ended up throwing it away because it was that bad. Due to the poor quality and price I decided to raise a complaint only to receive the message that I was the only one ever to complain about the quality and that I had cooked it wrong (I dont think they know that I was a chef). No offer of a refund of any type or credit. Disgusting customer service for the price they charge. They even suggested I purchased another one, I dont think so!!
7 maart 2026
Review zonder uitnodiging
Antwoord van Cookaway
Hi Steve,
We're copying below the email sent to you as it wasn't our intention to suggest that you cooked it wrong.
As stated in our email, the meat we supply is of the highest quality sourced from one of the top butchers in the country. When combined with the fact that we haven't had anyone complain previously about the meat being tough, naturally we were keen to get to the bottom of why this may have happened in your case hence our question re the cooking process.
We have supplied the product as promised hence there is no automatic right to refund. Our intention is to work with you to establish why the meal didn't turn out as planned and determine an appropriate resolution. We've already added £10 credit to your wallet which is available to use on any future purchases. Given this is a redeemed gift, no refund can be processed directly.
Hope this helps clarify.
Best wishes
Team Cookaway
-------
I’m sorry to hear about your experience with Railway lamb curry - especially with guests over. That’s certainly not the outcome we want when someone cooks a Cookaway meal.
It’s a little surprising to hear as this is one of our most popular menus and we haven’t had complaints of this nature before. Our lamb also comes from an award-winning family butcher, so the quality of the meat is something we take great pride in.
I was wondering if the lamb may have been cooked on too high a heat at the start? In step 1 the recipe recommends cooking it on a low heat, reducing to a gentle simmer, and keeping it covered. If the heat is too high, lamb shoulder can unfortunately become tough and chewy rather than tender.
That said, I completely understand your disappointment and appreciate you taking the time to let us know. You currently have £10 in your Cookaway wallet, which we hope you’ll use to try another menu with us - we’d really love the chance to give you a much better experience next time.
Thanks again for your feedback.
Varied and tasty Mexican feast
Everything was well packaged, the instructions are easy to follow and the completed dishes were varied and tasty.
26 februari 2026
Antwoord van Cookaway
Hi John, Thanks so much for your lovely feedback! We’re so glad you enjoyed the Mexican Taquiza Night menu and found everything easy to follow. Look forward to seeing you return for another menu.
Antwoord van Cookaway
Thanks so much Andrea! We’re thrilled you enjoyed it - glad the instructions made your Malaysian Night Market at home simple and delicious!
Antwoord van Cookaway
Thanks so much! We’re really glad you enjoyed the Aged Chateaubriand and that our team could help. Your recommendation means a lot to us!
Japanese Izakaya meal, excellent
I received the Japanese Izakaya meal as a gift. While it takes quite a while to prepare (as you'd expect for 5 courses, each on their own wouldn't take long), it was excellent, easy to follow, thoughtfully packaged and the quality of the ingredients was superb (huge prawns, fillet steak). I learned a few things from cooking it and the guests I shared it with loved it.
27 februari 2026
Review zonder uitnodiging
Antwoord van Cookaway
Hi Joel,
Thanks so much for your lovely review! We’re really glad you enjoyed the Japanese Izakaya Experience - a bit of a labour of love with all 5 recipes, but so worth it.
It’s great to hear your guests loved it too and that it made for a delicious shared meal.
We hope you try another menu with us soon.
Best,
Team Cookaway
Shame!
We enjoyed the meal but the bottle of sauce was open so we only had half of it to use which spoiled it
Following feedback to the company I must say they made a generous offer to make up for the disappointment! I will order again !
13 februari 2026
Antwoord van Cookaway
Hi Lyn,
Thanks so much for your feedback! We’re really sorry the bottle of sauce arrived open and understand how frustrating that must have been. We’ve been in touch separately by email to make this right and we’re so glad you’re happy with the resolution.
Looking forward to cooking with you again soon!
Best,
Team Cookaway
Sent as an anniversary gift for my son…
Sent as an anniversary gift for my son and son in law , they said that it was fantastic and the quality of the products were excellent. I would definitely recommend using this company.
The choice of dishes / menus was great and delivery was very good.
19 februari 2026
Antwoord van Cookaway
Thanks Gillian :) We’re so happy to hear your son and son-in-law enjoyed their anniversary gift! It’s wonderful to know the food and quality hit the mark.
Thank you for recommending us - means a lot to us as a small growing business.
Best,
Team Cookaway
Ordered meal kit didn't arrive on the…
Ordered meal kit didn't arrive on the day , hospital kept me in they were informed of impending hospital visit , when released I emailed them= nothing emailed again nothing ,
SO NO MEAL KIT AND OUT OF POCKET.
17 februari 2026
Antwoord van Cookaway
Hi Malcolm,
As explained to you, the delay was due to an issue at the DPD end which is out of our control.
The box was delivered to your address the next day in line with our terms and conditions however delivery was refused resulting in the food going to waste despite being in perfect condition.
Inspite of this we have refunded your order in full as a matter of goodwill and in the interest of resolving this for you.
Best
Team Cookaway
Great experience
Everything arrived on the day we asked for. The Ingredients came packed really well, and the quality of them was first class. Recipes are really easy to follow. We had a really enjoyable evening and would recommend to anyone.
19 februari 2026
Antwoord van Cookaway
Thanks Vicky for your amazing feedback for our most popular Japanese Izakaya Experience and we cant wait to see you return to cook another world food menu with us.
Best,
Team Cookaway
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