Quality & quantity of ingredients were fantastic, with instructions simple enough for myself with limited cooking experience to prepare. Sadly the delivery was let down by DPD who left the package out... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The chicken and potatoes in the kit were off- the smell opening up the chicken was awful. I understand these things happen so asked for replacements of the spoiled items but was told that couldnt hap... Toon meer
Bedrijf heeft geantwoord
I ordered the Japanese meal to cook for a birthday celebration dinner. It was something we hadn't tried before and we weren't disappointed. The step by step instructions were thorough and all the... Toon meer
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Food was delivered and packed with care ensuring all the goods were kept cool and fresh. Excellent quality. Everything included that we needed for our meal. Delicious recipe and enjoyed enormously.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a small team of foodies from around the globe who are committed to delivering joyful and fun cooking experiences. We fuel your love for cooking and allow you to recreate iconic world food menus from home with menus curated by chefs who are passionate about their unique heritage. Discover authentic recipes from global cuisines and we’ll deliver all the premium ingredients to your door, beautifully presented in eco-friendly packaging - no subscription needed.
Cookaway
Geschreven door het bedrijf
- World Food Recipe Kits for Curious Cooks
- Travel the globe without leaving your kitchen with world food recipe kits created by award-winning chefs and delivered to your door. Founded by passionate foodies Nidhi and Sahil with a star-studded array of award-winning chefs, Cookaway shares the experience of cooking and eating great recipes from around the world. With menus including Japanese, Malaysian, Greek, Spanish, Pakistani, Indian and the best of the British Isles, they believe in the value of great ingredients and the power of cooking to bring people together.
- Cookaway when you want to...
- With no subscription to tie you down, you can enjoy a Cookaway whenever you are feeling the love for cooking and when you want to treat yourself or loved ones, discover world food, elevate at-home dining or be adventurous in the kitchen.
- How it works?
- • Choose from 55+ menus from 8 world cuisines • Premium ingredients and instructions delivered to your door • Cook, eat and enjoy!
No subscription, no commitment
We won't tie you in.
Cookaway is not a subscription service; you can order as often or as infrequently as you like. Obviously we hope you’ll want to re-order regularly, but there is absolutely no commitment.
Contactgegevens
Unit 104, Rainbow Industrial Park, 2 Station Approach,, SW20 0FT, London , Verenigd Koninkrijk
- 0333 016 5664
- hello@thecookaway.com
- thecookaway.com
4,3
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I have had nothing to do with Cookaway so why bother me!
I have had nothing to do with Cookaway. Apparently, an IT glitch now has me as a customer. I have asked to be taken off emails etc but I'm still getting them.
16 september 2025
Antwoord van Cookaway
Hi Alun,
Sorry for the inconvenience and any confusion caused.
As explained to you, you have an account with us as you placed an order in 2022. The technical glitch was a change in the status of previously placed orders triggering a dispatch email.
Your account has now been deleted and your email removed from our database so you shouldn't receive any more emails from us.
Warm wishes,
Giedre (Customer Services Executive)
can’t fault it
Can’t fault this brand for their attention to detail - it’s such a lovely experience and the food is delicious
20 september 2025
Review zonder uitnodiging
Antwoord van Cookaway
Thank you so much for taking the time to share your wonderful review, Amy Laura-Anne. Your kind words mean the world to us, and we can’t wait to bring you more delightful experiences very soon!
Regards,
Giedre (Customer Services Executive)
Excellent chicken souvlaki easy to…
Excellent chicken souvlaki easy to follow instructions and all the family loved the meal
13 september 2025
Antwoord van Cookaway
Thank you for cooking the world with us and sharing your lovely review, Hannah! We're thrilled to hear such positive feedback from you as a first-time customer and can’t wait to bring you more delicious and memorable moments in the future!
Warm wishes,
Giedre (Customer Services Executive)
Ordered box to come on the Saturday
Ordered box to come on the Saturday. It’s now the following Wednesday and i still don’t have it. Shocking courier service
19 september 2025
Antwoord van Cookaway
Thank you for your feedback, Nick. We’re very sorry to hear about the issue. Our customer service team has been in touch with updates regarding your delivery.
Please accept our sincere apologies for the inconvenience this has caused. We have provided a resolution, and we want to assure you that incidents like this are very rare. Our courier partner is actively investigating the matter to ensure it doesn’t happen again.
Best wishes,
Giedre (Customer Services Executive)
Authentic taste
We loved the authentic taste of one of our all time favourites, chicken souvlaki. My daughter and I had fun making it while listening to the playlist. The portions were very generous, the ingredients were so fresh and the instructions were clear. As a result we were able to prepare and serve a fantastic Greek dinner that tasted just like it does on a Greek holiday.
This is my second Cookaway box and they have both been fabulous. I will definitely buy again and will thoroughly recommend.
19 september 2025
Antwoord van Cookaway
Thank you for coming back, Jaycee, and for embarking on your second cooking adventure with us! We’re over the moon to read your fantastic review and can’t wait to bring you even more delicious experiences soon!
Warm regards,
Giedre (Customer Services Executive)
Great birthday dinner
Wonderful meal and easy to prepare. The salad was absolutely delicious.
18 september 2025
Antwoord van Cookaway
Hi Rosalin, we’re thrilled to hear you enjoyed our delicious Aubergine Kritharoto menu, and we can’t wait for you to discover many more cuisines we have to offer!
Regards,
Giedre (Customer Services Executive)
We had the Indian BBQ box which was…
We had the Indian BBQ box which was fantastic. Easy order; easy delivery, great produce, extensive instructions. A really nice treat
5 september 2025
Review zonder uitnodiging
Antwoord van Cookaway
Thank you for taking your taste buds on a journey with Cookaway, Sam! We’re thrilled your first experience was such an amazing one and truly appreciate your kind words and recommendations.
There are so many more cuisines to explore, and we can’t wait to delight you again soon!
Warm wishes,
Giedre (Customer Services Executive)
Being resent emails about orders from…
Being resent emails about orders from last year??
All very confusing
16 september 2025
Antwoord van Cookaway
Hi Louise,
We’re sorry for the inconvenience and any confusion caused.
This is due to a technical glitch that caused a change in the status of previously placed orders triggering an email.
If you haven’t placed an order recently, please be rest assured there is no delivery scheduled and no money has been taken from your account.
Our customer services team will check in tomorrow in case you have any questions.
Best wishes
Everything went perfect with this
The entire process was so amazing. Ordered Spanish chicken paella, I loved how they had the entire checklist with even a small ingredient like salt and turmeric also provided.
This made it very easy to follow all the recipe cards without any stress. The delivery was also timely and everything including the chicken and vegetables were fresh.
11 september 2025
Review zonder uitnodiging
Antwoord van Cookaway
Thank you for your wonderful review, Urvashi! We’re delighted to hear you enjoyed your first Cookaway experience and our best-selling Chicken Paella menu. Your support means the world to us, and we can’t wait to bring you another delicious experience soon!
Warm regards,
Giedre (Customer Services Executive)
Antwoord van Cookaway
Thank you for embarking on your culinary adventure together with our Japanese Pork Meatballs menu, Steve! We’re delighted to hear you enjoyed the immersive experience, and we can’t wait to bring you more delicious memories soon!
Regards,
Giedre (Customer Services Executive)
Absolutely stunning experience
Absolutely stunning experience. All food was delivered chilled and on the arrival day I requested. We made the beef wellington with all the trimmings and it was simply delicious. 5* quality food, all fresh, step by step instructions. Would be a great gift for someone to.
14 september 2025
Review zonder uitnodiging
Antwoord van Cookaway
Hi Charlotte,
Thank you for taking your taste buds on a journey with Cookaway! We’re thrilled your first experience was such an amazing one and truly appreciate your kind words and recommendations.
There are so many more cuisines to explore, and we can’t wait to delight you again soon!
Regards,
Giedre (Customer Services Executive)
What a fab evening we had
From the moment the recipe box arrived at our door we enjoyed the whole experience. Easy to follow recipe cards and the food was delicious. What a fab evening we had.
6 september 2025
Review zonder uitnodiging
Antwoord van Cookaway
Thank you for taking the time to leave us a review, Liz. It’s music to our ears to hear that our Vegan Indian Street Food & Chai Experience was flawless and created such a memorable experience for you.
Can’t wait to delight you again soon!
Warmly,
Giedre (Customer Services Executive)
Delicious Culinary Experience!
Absolutely delicious Spanish tapas and such fun to put together with all the ingredients provided and detailed instructions. (We were again hugely impressed by the quality of the prawns supplied.) In fact, it was such a success that my husband ordered the Spanish Tapas again to celebrate my 70th birthday yesterday! Thank you, Cookaway, for another delicious culinary adventure!
21 augustus 2025
Antwoord van Cookaway
What a wonderful review, Maggie! Thank you for coming back to Cookaway, embracing new flavours, and taking a culinary trip to Spain with our best-selling Spanish Tapas menu. We’re delighted to hear you enjoyed the experience so much that your husband placed another order right away - it truly means the world to us!
Cheers to more delicious culinary moments together!
Regards,
Giedre (Customer Services Executive)
Really nice meal and it was a lovely...BUT
Really nice meal and it was a lovely eat in date night for me and my wife....although it did take 2 hours to cook and we even had to make our own bread! 5/5 for the food...1/5 for the faff. Perhaps some of the elements could be pre-made to reduce the overall cooking time.
26 augustus 2025
Antwoord van Cookaway
Hi Henry, thank you for your review. We’re delighted you enjoyed our Greek best-seller, Chicken Souvlaki! At Cookaway, cooking from scratch is at the heart of what we do - it’s about spending time wisely and connecting with loved ones over delicious food.
Since this was your first menu with us, we’d love for you to continue your Cookaway journey, discover even more cuisines and find joy in getting messy in your kitchen!
Kindly,
Giedre (Customer Services Executive)
Good instructions and all necessary…
Good instructions and all necessary ingredients well labelled
29 augustus 2025
Antwoord van Cookaway
It’s great to hear you had such a wonderful first Cookaway experience, Edmund! Thank you for taking the time to share your review. We’re excited for you to explore even more of our cuisines - as we can see you’ve already taken a trip to Greece with our Chicken Souvlaki menu!
Warm wishes,
Giedre (Customer Services Executive)
Chicken and Tiger Prawn laksa
I recently ordered from Cookaway and overall had a very good experience. The packaging and delivery were excellent, and the ingredients arrived fresh. I tried the Malaysian Laksa, which tasted really good. Personally, I would have preferred the spice level to be a little higher, but that’s just down to individual taste. The only part that confused me was the noodles—I was expecting rice vermicelli, but instead received grass noodles.
19 augustus 2025
Antwoord van Cookaway
Thank you for taking the time to leave us a review, Wendy. We’re so glad to hear you enjoyed your overall Cookaway experience! Regarding the noodles, please expect our customer service team to reach out to you shortly.
Best wishes,
Giedre (Customer Services Executive)
Dinner = a trip to Greece thanks to…
Dinner = a trip to Greece thanks to Cook Away!
I picked their Pork Souvlaki box which included everything I needed to make juicy marinated pork, fresh tzatziki, homemade pita and chips.
What I loved most? Each step was broken down into simple stages so I knew exactly what to do and when. No stress, just fun cooking!
The end result? Absolutely delicious. One I’ll definitely be making again.
There are many cuisines and recipes to choose from, so something that would suit everyone!
2 augustus 2025
Review zonder uitnodiging
Antwoord van Cookaway
What a glowing review, Carly! Thank you for pausing, savouring new flavours, and taking a trip to Greece from your own kitchen with our Pork Souvlaki menu! We’re thrilled to hear you enjoyed your cooking adventure and can’t wait to cook with you again soon!
Warmly,
Giedre (Customer Services Executive)
I had such a great time cooking Greek…
I had such a great time cooking Greek food with Cookaway! The ingredients were fresh, the instructions clear, and the whole experience was fun and delicious. It felt like bringing a taste of Greece into my own kitchen – highly recommended!
24 augustus 2025
Review zonder uitnodiging
Antwoord van Cookaway
Thank you for embarking on your culinary adventure together with our Chicken Souvlaki menu, Aga! We’re delighted to hear you enjoyed the immersive experience, and we can’t wait to bring you more delicious memories soon!
Regards,
Giedre (Customer Services Executive)
The ingredients and recipe were great…
The ingredients and recipe were great and made a really tasty dish!
Delivery not so great - parcel was just left on my front doorstep - driver didn’t knock or ring bell - I’m disabled and struggled to get the parcel inside!
22 augustus 2025
Antwoord van Cookaway
Thank you for tasting our Spanish Gambas & Orzo menu, Amanda! I’m so glad to hear you enjoyed your menu choice! Sorry to hear about the delivery experience - for future orders, please don’t hesitate to include specific delivery instructions when placing your order, and our courier will follow them to ensure the parcel is delivered as requested.
Warmly,
Giedre (Customer Services Executive)
Unfortunately I was let down by some of…
Unfortunately I was let down by some of the ingredients, such as the peppers being rather black and mouldy, along with overly complex recipes.
14 augustus 2025
Antwoord van Cookaway
Hi Louise, thank you for your feedback. Our customer service team has tried reaching you by phone several times without success, as we’d love to gather more details and make this right.
We take great pride in using only top-quality produce, so it’s unusual to hear your peppers arrived in poor condition. The menu you chose is a sharing menu with multiple recipes to prepare and cook, but each comes with a step-by-step cooking guide to make the process easier. Not sure if you used this and found it helpful?
We’d love the chance to turn this around for you - please don’t hesitate to get back in touch.
Warm regards,
Giedre (Customer Services Executive)
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