The Custom Packaging UK Reviews 39

Brilliant customer service from Chris Young, with quick replies and extremely helpful information. Making my job and life 10x easier!! Will use again

After being quite confused and unsure of how to proceed, Chris Young answered all of my questions in a friendly and informative manner. A great help and his customer service has a high chance of scoring the company a returning customer!

Chris Young was extremely helpful and informative. He answered all my questions regarding a custom muffin boxes. Excellent customer service Chris
I look forward to the quotes and placing an order.

I urgently needed custom boxes & was assisted Chris Young. Chris made the process very quick & easy, answering all of my questions and providing a quote on the spot. Will definitely use The Custom Packaging again!

Anything I have ask for he was always helpful and if I don’t get anything they was happy to send me picks to explain

Had an online chat with Chris Young about some quotes, really friendly and helpful. Would definitely get in contact again :)

We have liaised with Chris Young for an enquiry for bespoke packaging when we were given extroadinary prices from other suppliers.
Chris has been nothing but helpful, understanding and patient.
We are currently awaiting a quotation, which is being done as I type this review - but for customer service we cannot fault Chris!

I reached out to The Custom Packaging UK to have a series of product boxes designed and produced. Throughout the process I was changing ideas and adapting them, David who was looking after my enquiry was patient, attentive, listened well to all my preferences, informed me of alternative options that weren’t always the most expensive but ideas that fit my branding and my end goal. I would recommend using Custom Packaging for a few reasons, customer service was brilliant, quality of the actual box is amazing and a great competitive price, I cross references pricing across various different companies but they always came out cheapest! And lastly the items were delivered so quickly! Highly impressed! Can’t wait to re order my other packaging products!

Amazing quality boxes!! Service was great, always prompt replies with Brian Tyler and a really enjoyable customer experience. Thanks also to your design team and fast delivery - it all came together as we hoped! I'll be making recommendations to friends of your services & am already planning my next order. Thank you!

Patience and endurance is at the heart of this company to make sure you end up with the product that you require. It took us a month to work through any issues that may not produce the best results but it was all worth it in the end. Thank you so much Brian.

First class service! I cannot recommend this ...... enough. The way in which David worked together with me throughout the entire design conception process right through to me receiving my boxes is exemplary. I changed details numerous times and he was always happy to assist and follow through with my requests which finally led to the top quality product I now have. Brilliantly patient, professional and quality service. Awesome quality boxes at a very reasonable price, I'm over the moon!

I have just received my boxes and they are absolutely beautiful! Thank you David for your amazing customer service and speedy replies. Best packaging company!

Brian was extremely helpful in giving details about my enquiries. He was also very polite on the phone and made sure I understood everything that was being said. Would definitely buy custom boxes from here.

THE PROCESS OF ORDERING BOXES ALTHOUGH IS LONG BUT IT IS VERY THOROUGH THE QUESTION WERE EASY TO ANSWER AND IF I DIDNT KNOW ANYTHING BRIAN WOULD EXPLAIN THE SIGN OFF FOR ARTWORK WAS QUICK.
BRIAN 10/10 FOR SERVICE

They were great to work with. We had a very tight deadline and they turned it around so quickly...the boxes were even delivery early. All good quality and great print!

I 100% recommend this company. Chris really listened to me needs & delivered my packaging in speedy time & to a VERY high quality. I only needed very small quantities which most companies cannot deal with or if they can become far too expensive.
I have dealt with numerous manufacturers over the years and the custom packaging UK is up with the very best! My packaging was exactly what I visualised & the quality is exceptional. They went above and beyond any printers I have EVER worked with to ensure my product was absolutely perfect.

Excellent service from Brian who handled our packaging requirements expertly and efficiently. Brian was focused on ensuring we were happy with the finished product and that it was delivered to us successfully. Would highly recommend!