The Dealership Ltd Reviews 27

Buying a car can often feel like a high-pressure experience, but this was the complete opposite from start to finish. From the moment I walked in, I was made to feel welcome and at ease. There was no sense of being rushed or pushed into making a decision, which made a huge difference. Instead, the team took the time to understand what I was looking for, answered every question patiently, and offered genuine, helpful advice.

What stood out most was the level of support throughout the entire process from James and Ray. Every step was clearly explained, from exploring different options to finalising the purchase, and I always felt fully informed and in control. There was a real sense that they cared about making sure I was comfortable and confident with my decision, rather than just making a sale.

The whole experience felt relaxed, transparent, and genuinely customer-focused. It turned what can often be a stressful process into an enjoyable one. I left not only with a car I love, but also with the confidence that I’d been well looked after. I wouldn’t hesitate to recommend them to anyone looking for a smooth, pressure-free car buying experience.

I recently purchased a car from here and had a fantastic experience from start to finish. The team: Ray, Carly, and James, were incredibly helpful throughout the process. They took the time to answer all of my questions thoroughly, and their support didn’t stop after I drove the car away. Even afterwards, they were responsive and happy to help with any queries I had.

The car itself was exactly as described and in perfect condition. I would highly recommend them to anyone looking for a reliable and professional service.

As usual, amazing service from James and the team. My newly bought Hyundai i10 (from the Dealership) had a warning light and was making a terrible beeping noise. I called James to ask if there was anything they could do to help me. Without hesitation he said to bring it in and they’d have a look for me. James said to leave it with him and he’d sort it free of charge. It was a failure in the water pump. James got it fixed as soon as he could (there was trouble getting hold of the part at first) but they sorted it asap. Very satisfied with the service. Can always rely on the team to do a great job. Efficient, kind, caring and attentive, couldn’t recommend more!

Great people, great car, great service! Highly recommend :)

I dont normally write reviews on anything but ive had too for this! From buying my car in October James and his team couldn't of been more helpful and friendly! The after care was also unmatched i had an issue with the car which was under thier warranty and they were straight on the case! Constant communication and reassurance with James was a big weight off my shoulders and i felt like I was in good hands with the whole team cant recommend the dealership enough! They all love what they do and it shows

Outstanding would not buy anywhere else, made the buying experience a a real pleasure, friendly helpful honest great people with great cars will to work with you , thank you James Ray and Carly

I recently had an issue with my recently purchased vehicle and was really impressed with the service I received from The Dealership Ltd. James handled everything promptly and efficiently as part of the warranty, keeping the process smooth and stress-free.

To top it off, my car was returned to me cleaned inside and out, which was a lovely touch and much appreciated.

First-class service all round. I wouldn’t hesitate to recommend The Dealership Ltd for their excellent after-sales care.

James gave me a great service and was very professional. I got exactly what i needed in a car with no problems at all. Will defo use them again.

I had a fantastic experience from start to finish with this garage. From the moment I first viewed the car right through to purchasing it, the level of customer service was outstanding.

I did have a few issues with the car after buying it, but they were handled professionally and efficiently. The team kept me informed every step of the way, which really gave me peace of mind. Nothing ever felt like too much trouble for them.

A special mention to James – he is genuinely one of the most honest and friendly people I’ve come across. It’s such a breath of fresh air these days to deal with someone so trustworthy and approachable.

The whole process was smooth, transparent, and stress-free. They truly go above and beyond for their customers, and it really shows.

I couldn’t have asked for better service and wouldn’t hesitate to use them again in the future. Highly recommended!

James made buying a car a pleasure. Extremely helpful and went above and beyond to make sure everything was 100 per cent with the car and with making sure I was happy with it. Cannot recommend them enough. Lovely family run business. Wouldn’t hesitate to buy from them again. Would be my first choice.

Mega happy with my decision to purchase my next car through The Dealership, after a bad experience with another car dealership this has been a much more positive experience. Rare to find a salesman like James these days! Allowed me the time to view the car at my own pace without any pressure, explained everything very well and generally made it a very comfortable transaction! Would gladly come back again. Reviews speak for themselves.

Absolutely buzzing with my new motor! 🚗💨 From the moment I walked in, the whole experience was smooth, friendly, and genuinely top-class. The team were proper sound — no pressure, no waffle, just honest advice and great banter. They made the whole process dead easy and had me driving away grinning like a kid on Christmas morning.

If “ no “ buts “ no “ bull you fancy a motor give Jamie a call ( haha )

Best car dealership there is!!! James and Ray are the most honest, ttansparent, friendly and helpful car sales people. They were not pushy at all. Nothing is too much trouble and communication is second to none. I would not hesitate in buying a car from them in the furure (and I live over 2.5hrs away), or recommending them to friends and family. The whole experience with The Dealership was excellent, straight forward and quite frankly, a pleasure. Plus, I've got a car I'm completely in love with!! Thank you James and Ray!!

I had a great experience with James - he went above and beyond to send through any paperwork I asked for via message before I came to see the car. On the day, James was great - gave us the keys and left us to have a look around and test drive, but was on hand to answer any questions! We put down a deposit on the same day. Thank you so much James - you made it so easy!

I couldn’t recommend this dealership enough!
Really takes pride in their sales and their customers and will continue to support and help you no matter the circumstances.
Thank you!

Looking for a new car for my daughter who’s recently passed her test. Visited The Dealership who were immediately friendly, not pushy in any way, helpful, honest, James is great. Answered all my questions quickly, now my daughter is the proud owner of a snazzy Corsa which she loves. Would definitely recommend

Huge shoutout to the James at The Dealership. Super friendly, zero pressure, and made the process totally stress free. Always at the end of the phone and has gone above and beyond even six months after I bought my little car!

If you need a car and a good laugh, he’s your guy. Highly recommend! 🌟

Their website says “by appointment,” so I called to book a test drive for a car I was ready to buy the same day. Not long after, they rang back to say the car had been sold. It sums up the worst of second‑hand car sales. What’s the point of appointments if they don’t honour them? Very disappointed.

Had a really positive experience with this dealership. I called and arranged to see the car the same day, The staff were friendly, professional, and explained everything clearly.
They insured me so I could take the car a test drive, which was great. I was so pleased that I came back the next day and bought it. Highly recommend!

I visited The Dealership with my husband and daughter having seen a car I liked online. We were immediately entrusted with the keys and given space to look around, test drive and talk privately. The car was exactly as it had been advertised, and if anything exceeded our expectations.

Every member of the team that we encountered were welcoming and friendly. No pushy sales tactics just approachable and helpful.

The week leading up to purchasing this car had been incredibly stressful to say the least. I couldn't be happier with my experience at The Dealership and I won't hesitate in recommending them to friends and family in the future.

I am also delighted with my new little car (powder blue Fiat 500). I originally purchased it for a short term purpose but now I have no plans to get rid of her. I have had no issues at all in the fortnight I've owned her but I feel very confident that should I have any problems, James will go above and beyond to help.

Thank you James and all the team.

Oh and my daughter gave the hot chocolate a 10/10 ☺️