Theelectronicshub Reviews 

51
•
TrustScore 2.5 uit 5

2,6

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I struggled to even giving one star. I believe I have been scammed. Ordered and received an electric shaver and trimmer kit, Precision Pro. Performance was unsatisfactory and reached out to ask to ret... Toon meer

Beoordeeld met 5 van de 5 sterren

We had a problem with our razor which was purchased as a gift . Unfortunately it stopped working. Jessica answered our email when we contacted the company letting her know our issues. She answered... Toon meer

Beoordeeld met 1 van de 5 sterren

This website is a scam. Called the actual store and they said they didn’t have a website. Checked the Google ad. And it says it was paid for by a guy in Pakistan. Don’t buy anything online from this p... Toon meer

Beoordeeld met 5 van de 5 sterren

Great Customer Service! Jessica was so helpful with the resolution of my issue! Quick response time despite it being over the holidays. The problem was not with the company or product rather it wa... Toon meer


Contactgegevens

2,6

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TrustScore 2.5 uit 5

51 reviews

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2,6

Alle reviews

(51)

24 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very good product.

Arrived on time and as expected.
Very good product that gives a very good shave.

24 april 2025
Logo Theelectronicshub

Antwoord van Theelectronicshub

Hi Marcelo,

Thank you so much for your kind feedback! We’re delighted to hear your order arrived on time and that you’re happy with the shave. We truly appreciate your support and hope you continue to enjoy the product.

Kind regards,
Customer Support Team

Beoordeeld met 1 van de 5 sterren

Did not receive ,product is still in…

Did not receive ,product is still in Orlando receiving and has not been sent to me
joedugas003, Friday May 2 2025 please let me know what the issue is

25 april 2025
Logo Theelectronicshub

Antwoord van Theelectronicshub

Hi Joedugas003,

Thank you for reaching out, and I'm very sorry for the delay.

We’ve looked into your order, and it appears that your package is currently in our Orlando receiving center awaiting final dispatch. Please rest assured that we will get in touch with transporter to check what has caused this delay. We expect tracking to update shortly but if it does not, please reach out to us on support@theelectronicshub.com and we will arrange compensation for this delay.

We truly appreciate your patience and understanding.

Beoordeeld met 5 van de 5 sterren

I am giving the Electronics Hub an excellent review.

I am giving the Electronics Hub this rating because of the after sales service. We had a performance problem with the shaver and Jessica had a new one sent to us in a matter of days. Could not be happier.

30 april 2025
Review zonder uitnodiging
Logo Theelectronicshub

Antwoord van Theelectronicshub

Hi,

Thank you very much for your feedback!

Beoordeeld met 1 van de 5 sterren

Not received item yet still waiting for…

Not received item yet still waiting for goods to arrive so cannot give a review.

24 april 2025
Logo Theelectronicshub

Antwoord van Theelectronicshub

Hi,

Thank you for reaching out, and I'm very sorry for the delay.

We’ve looked into your order, and it appears it will reach youn within 1-2 business days!

We truly appreciate your patience and understanding. Please don’t hesitate to contact us through support@theelectronicshub.com.

Best regards,

Beoordeeld met 5 van de 5 sterren

Problem fixed very fast

I had a problem with my order... I placed and paid for my order and AFTER was offered a 10% discount on my first order.... I brought this to the attention of their customer service dept and they honoured the offer and gave me a refund of the discount back into my account within 24 hours.... no fuss at all... this I think was fabulous service... I will certainly buy for them again!

25 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

GREAT customer service

I developed a problem with Precision Pro shaver, and Jessica at the Electronics Hub has been extremely supportive and helpful all the way. I would recommend them to anyone!

14 januari 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

It's been very frustrating

It's been very frustrating, I ordered it August 24th. I still have not got it. Sometimes I can translate and sometimes it won't translate. The tracking number does not give me any date that's expected to arrive. Well checking the tracking. I thought I was able to chat with somebody live but that turned out to be an ad and they wanted money that's not happening. You have my money and I do not have my product or any idea when I'm going to get it.

25 augustus 2024
Logo Theelectronicshub

Antwoord van Theelectronicshub

Hi,

Thank you for reaching out and sharing your concerns. We sincerely apologize for the frustration and inconvenience you've experienced with your order. It's important to us that our customers receive their products in a timely manner, and we understand the disappointment caused by delays and communication issues.

Please know that we are actively looking into the status of your shipment, and we are committed to resolving this matter swiftly. Could you please provide your order details and tracking number via a direct message or email to support@theelectronicshub.com? This will allow us to investigate further and provide you with specific updates regarding the delivery of your product.

We appreciate your patience and understanding, and we aim to make this right for you as soon as possible. Thank you for bringing this to our attention, and we look forward to resolving your concerns.

Regards
Support Team

Beoordeeld met 5 van de 5 sterren

Very satisfied with the Groompro kit

Very satisfied with the Groompro kit! The service was also great.

Thank you!

11 augustus 2024
Review zonder uitnodiging
Logo Theelectronicshub

Antwoord van Theelectronicshub

Thank you for your kind feedback! Kindly get in touch with us directly for 20% discount on any product!

Beoordeeld met 1 van de 5 sterren

RoHS CE nanshitixudao BG-359 Shaver

As with Daniel, I found the electric razor to be an exceptionally poor product. Even with a 100% charge, the motor is too weak to cut my whiskers. The site that sold it to me gave it a top rating vs. more expensive electric shavers. Impossible!

12 augustus 2024
Review zonder uitnodiging
Logo Theelectronicshub

Antwoord van Theelectronicshub

Thank you for sharing your feedback.

We're genuinely sorry to hear that your experience with our electric razor did not meet your expectations. Instances like this are extremely rare—typically as infrequent as 1-2 out of 1000—and we understand how disappointing it can be when a product doesn't perform as advertised, especially when it comes highly recommended.

We are committed to improving our offerings and would appreciate the opportunity to resolve this issue for you. Please contact our customer service team directly with your order details so we can address your concerns promptly and discuss potential remedies or replacements. Your satisfaction is very important to us, and we hope to resolve this to your satisfaction.

Beoordeeld met 1 van de 5 sterren

This razor is pathetic

This razor is pathetic. It does not work worth a crap. I'm throwing it away. Worst razor ever. I can't even tell who made it. Sad.

30 juli 2024
Logo Theelectronicshub

Antwoord van Theelectronicshub

Hi,

I'm really sorry to hear about your experience with the razor. It sounds frustrating, and we'd like to help make things right. If you could provide a bit more information about the product or any identifiable details, we might be able to assist you further or provide a suitable resolution. Your satisfaction is important to us.

Please get in touch with us through our customer service and I assure you we will make things right for you!

Regards
Jessica Support Agent
The Electronics Hub

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