The family tent shop offered excellent service, the cheapest I could find, and next day delivery…what more could you want. Wish all online shopping was this good.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Absolutely wonderful experience! Very helpful service I would certainly use them again Vango Anantarra air beam tent Kind regards Karl
Excellent service with easy ordering and speedy delivery. Absolute bargain price - Coleman Castle Pines 4L tent package. Another website tried to price match, but couldn't come anywhere near! First... Toon meer
Came in desperation for Calor gas. My existing cylinder size is being phased out but in any case I couldn't get any type of replacement in various parts of Somerset or Devon. I was getting worried.... Toon meer
4,9
Uitstekend
188 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent fast service and delivery.
14 juli 2021
Great service
So… at the end of 2020 we decided to upgrade our tent. Russell from TFTS had posted some special offers on new tents, so took him up on it. Now due to Covid, Chinese New Year and a host of other issues, the tent was delayed by months. During this time TFTS made regular contact and offered a refund etc. Finally the tent arrived in the UK and here begins the next tale of woe. My tent went missing. Jo from TFTS bust a gut sorting it out for me and kept in daily contact. Service was spot on and I have gone on to order a number of other items that arrived promptly. The service from the TFTS is 10/10 and I would recommend them wholeheartedly
13 juli 2021
Great company
Great company, always quick to respond and very helpful, fast delivery too!
13 juli 2021
Excellent service
Excellent service. I placed an online query about melamine dinner set items I was looking for, which were out of stock in a lot of places. The staff member responding was very helpful and friendly, stock number was checked and items were held while I placed my online order for delivery. Items arrived promptly and were well packaged. Would definitely recommend.
12 juli 2021
Excellent all round
Very impressed. Found some Outwell folding chairs that were either sold out or more expensive at larger camping/outdoor outlets. Also, postage was free with the item arriving the next day.
9 juli 2021
Review zonder uitnodiging
Customer service excellent
Customer service excellent. Ordered an assortment of products and they all arrived quickly. Only used online but would use shop if I was nearer
7 juli 2021
After sales care seemed good until…
After sales care seemed good until someone called Russell started to reply. His attitude came across as very unprofessional and abruptly rude. Due to this weak link I will not be a returning customer. I would not want to deal with Russell again as he comes across as an after sales problem.
3 juli 2021
Antwoord van The Family Tent Shop
Hello Richard. Don’t understand your comments or review as you had issues with your delivery mainly due to you not being in to accept delivery. Your item was returned to us and we organised for it to be sent back out to you at no cost to yourself. You had an issue with the collection point you changed it to and we responded quickly and efficiently to your emails. Latest email from myself asked if it was all sorted now and you have never responded! Sorry you do not wish to return as a customer and all the best.
Excellent service and quick personal…
Excellent service and quick personal delivery too. Would highly recommend. Haven’t actually used the windbreaker yet but pleased with my purchase.
14 juni 2021
Ordered carpet last minute and it…
Ordered carpet last minute and it arrived when they said so thanks very much. Will use again.
13 juni 2021
Excellent service
Excellent service, ordered with ease, arrived in a few days. Only slight issue with delivery driver who dropped the box (literary) at the end of the driveway and would not assist us with moving it. Luckily was packaged so well that nothing was damaged.. Barbecue looks excellent and of good quality.
9 juni 2021
Good range of camping equipment at good…
Good range of camping equipment at good prices. Ordering and delivery was straightforward and quick - would definitely use again!
5 juni 2021
Ordered a skyliner for our new vango…
Ordered a skyliner for our new vango tent, very hard to come by. However tent people managed too get one and very pleased with the service.
1 juni 2021
Great service
Great service! Responded to my chat at 7pm on a Sunday evening. I placed the order, it was followed up by a call confirming the proposed day would be good for delivery and is was delivered as such. And the price was spot on too. Will defo use again. Recommended.
24 mei 2021
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.