Haskel was incredibly helpful and patient helping me get my flights diverted, nice hotel, and checked in several times. Really appreciate his help and kindness
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Lees wat reviewers zeggen
We have been gratefully help by an Agent through the process of getting a refund and cancellation on our ticket. Unfortunately less than 24 hours after purchasing the ticket, I became sick and could... Toon meer
We had the great opportunity to work with Mr. Freddy Smith. Mr. Smith was professional, knowledgeable, helpful, patient and kind with excellent customer service skills. We asked some of the same qu... Toon meer
Bedrijf heeft geantwoord
If you’re looking for someone who will take care of you with kindness and professionalism, ask for Ronin Oxyn. You’ll be in great hands with this gentleman. He listened attentively to my concerns and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are in the business of memories, joy, unforgettable experiences through serving as a Worldwide Tour & Travel Specialists to our customers. Our motto is to provide the best travel experience to our customers at an amazing price with help of our vast network and experience throughout the globe.
Contactgegevens
24 Market Square, HP1 1ER, Hemel Hempstead, Verenigd Koninkrijk
- 0203-892-5853
- customerservices@theflightmakers.com
- theflightmakers.com
4,8
Uitstekend
1K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Perfecta atención
Perfecta atención , cumplieron mis requerimientos
14 juni 2024
Review zonder uitnodiging
Antwoord van The Flight Makers
Estimado Nicole,
¡Gracias por tu reseña!
Apreciamos que haya decidido escribir una reseña de nuestros servicios y esperamos atender sus necesidades de viaje en el futuro.
Espero verte de nuevo.
Saludos
Theflightmakers.com
Conil was extremely helpful and…
Conil was extremely helpful and professional. He solved my issue.
14 juni 2024
Review zonder uitnodiging
Antwoord van The Flight Makers
Dear Marcia,
We are happy that you had a great experience with us and we could help you out.
Thanks for being our customer.
Regards
Theflightmakers.com
A giant problem and Conrad came through.
After finding out that the flight I thought I had booked was totally cancelled, Conrad got us a flight to and from our destination. Thanks again Conrad for all the hard work.
13 juni 2024
Review zonder uitnodiging
Antwoord van The Flight Makers
Dear William,
Amazing feedback!
We're thrilled to hear that you've had such a positive experience with our representative.
We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.
Regards
theflightmakers.com
Friendly and courteous service
Friendly and courteous service. Well explained by Bella!
Appreciated! Great work!
11 juni 2024
Review zonder uitnodiging
Antwoord van The Flight Makers
Dear Tanjot Kaur,
We are happy that you had a great experience with us and we could help you out.
Thanks for being our customer.
Regards
Theflightmakers.com
Bella was very helpful in flight change
Bella was very helpful as I needed to make changes in my flights due to my son’s Naval Aviation Graduation dates being moved. She was thorough in explaining everything. Was able to keep the same times as well. Thank you
12 juni 2024
Review zonder uitnodiging
Antwoord van The Flight Makers
Dear Candace,
Amazing feedback!
We're thrilled to hear that you've had such a positive experience with our representative.
We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.
Regards
Theflightmakers.com
Antwoord van The Flight Makers
Dear Lesia,
We are happy we could help you out.
Thanks for being our customer.
Regards
Theflightmakers.com
The Customer service rep Conil what…
The Customer service rep Conil what great and made my changes needed! He was very helpful! Much appreciated!
11 juni 2024
Review zonder uitnodiging
Antwoord van The Flight Makers
Dear Rhonda,
We were thrilled to read your 5-star review of our service. We are glad you had such a positive experience with our representative. We’ll pass along the kind words.
We look forward to seeing you again soon and thank you for your feedback!
Regards
Theflightmakers.com
Bella was wonderful
Bella was wonderful, helpful, and very kind. 10/10.
10 juni 2024
Review zonder uitnodiging
Antwoord van The Flight Makers
Dear Heather,
Thank you so much for taking the time to write us a great review, we appreciate it. It's a real boost to the staff when they get a good review and feel their efforts are appreciated.
Regards
Theflightmakers.com
It was good booking flights through…
It was good booking flights through their agent Tilton L.
7 juni 2024
Review zonder uitnodiging
Antwoord van The Flight Makers
Dear Bhagyesh,
Thank you so much for taking the time to write us a great review, we appreciate it. It's a real boost to the staff when they get a good review and feel their efforts are appreciated.
Regards
Theflightmakers.com
Antwoord van The Flight Makers
Dear Tiffany,
We are happy that you had a great experience with us and we could help you out.
Thanks for being our customer.
Regards
Theflightmakers.com
My representative
My representative, Thor was so polite and helpful and kind, it was refreshing after my horrible experience with the online call tree.
All the best,
Celia Evans, PhD
7 juni 2024
Review zonder uitnodiging
Antwoord van The Flight Makers
Dear Celia,
We were thrilled to read your 5-star review of our service. We are glad you had such a positive experience with our representative. We’ll pass along the kind words.
We look forward to seeing you again soon and thank you for your feedback!
Regards
Theflightmakers.com
Freddy Smith is awesome
Freddy Smith was very patient and competent. We complete my request with lots of his knowledge and research. Thanks Freddy
5 juni 2024
Review zonder uitnodiging
Antwoord van The Flight Makers
Dear Gomes,
We were thrilled to read your 5-star review of our service. We are glad you had such a positive experience with our representative. We’ll pass along the kind words.
We look forward to seeing you again soon and thank you for your feedback!
Regards
Theflightmakers.com
J'essaye de booker un vol sur le site
J'essaye de booker un vol sur le site - je choisis les dates, je remplis toutes mes infos, au moment de valider le payement ça ne passe pas. Je demande de me rappeler, une dame me rappelle qui parle un anglais approximatif, m'explique que pour les dates choisies le prix serait beaucoup plus cher ( 400 $ de plus!), donc, je lui dis non, je ne suis pas intéressée .. elle me parle mal!
Attention avec eux, ils mettent des prix et des vols inexistants pour attirer les gens, c'est tout !
4 juni 2023
Review zonder uitnodiging
Antwoord van The Flight Makers
Chère Noura,
Votre expérience et vos commentaires sont importants pour nous et nous nous excusons que notre agent n'ait pas été à la hauteur de nos attentes et, surtout, de vos attentes. Votre demande a été transmise aux autorités supérieures et notre équipe examinera les détails de votre échange avec nos agents. Cela faciliterait le processus nous permettant de prendre les mesures appropriées à ce sujet et, par conséquent, nous vous répondrons. Si vous avez plus d'informations à partager, envoyez-nous un e-mail à customerservices@theflightmakers.com ou appelez-nous directement au +18456525521.
Salutations,
Le site Flightmakers.com
Colin was helpful in my booking on…
Colin was helpful in my booking on 6/3/24
3 juni 2024
Review zonder uitnodiging
Antwoord van The Flight Makers
Dear Carolyn,
Thank you for your amazing feedback.
Our agent is always super helpful and clear.
We are so glad you like his work! We’ll pass along the kind words.
Regards
Theflightmakers.com
Onyx did an amazing job helping us
Onyx did an amazing job helping us when we ran into a highway shutdown. He was understanding and very worked with us to make sure we were able to adjust our travel planes.
31 mei 2024
Review zonder uitnodiging
Antwoord van The Flight Makers
Dear Matthew,
Amazing feedback!
We're thrilled to hear that you've had such a positive experience with our representative.
We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.
Regards
Theflightmakers.com
Ask for Freddy Smith
Really devoted to getting results. Went out of his way to help me in ways I didn’t even ask him for. Deserves more money.
30 mei 2024
Review zonder uitnodiging
Antwoord van The Flight Makers
Dear Jacob,
We were thrilled to read your 5-star review of our service. We are glad you had such a positive experience with our representative. We’ll pass along the kind words.
Regards
Theflightmakers.com
This was my second time trying to make…
This was my second time trying to make a Change on my return flight. The first person wasn’t able to make the changes. So I tried again on May 30, 2024 and was lucky to get Bella who was able to make all my Changes even though I had changed my mind while Bella was helping me. It didn’t upset Bella she just kept on helping me was able to make all the changes I needed. Thank you Bella for your wonderful service
30 mei 2024
Review zonder uitnodiging
Antwoord van The Flight Makers
Dear Antonio,
Amazing feedback!
We're thrilled to hear that you've had such a positive experience with our representative.
We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.
Regards
Theflightmakers.com
Antwoord van The Flight Makers
Dear Lola,
We are happy we could help you out.
Thanks for being our customer.
Regards
theflightmakers.com
Attentive Service
My call got disconnected but Gary called me back immediately. He then dealt with several issues to make my flight better.
29 mei 2024
Review zonder uitnodiging
Antwoord van The Flight Makers
Dear ChelleBe,
Thank you so much for taking the time to write us a great review, we appreciate it. It's a real boost to the staff when they get a good review and feel their efforts are appreciated.
Regards
Theflightmakers.com
Suzanne Smith really helped
Suzanne Smith was very reassuring and patient. I missed my flight, and was hoping to rebook for the next day. She took care of it all carefully and fully for which I am very grateful.
28 mei 2024
Review zonder uitnodiging
Antwoord van The Flight Makers
Dear Michel,
We were thrilled to read your 5-star review of our service. We are glad you had such a positive experience with our representative. We’ll pass along the kind words.
We look forward to seeing you again soon and thank you for your feedback!
Regards
Theflightmakers.com
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