The Hair Loss Centre Reviews 304

TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

My hair journey had been a tumultuous one starting in my late 20’s. Since meeting Gary and his team I feel so much more confident and my hair and follicles are thriving. Scalp and hair health is so im... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I went to the Hair Centre after my hair started receding quite badly. I’ve been going to Gary for over 14 years now and the results have been excellent. My hair hasn’t receded any further, it’s become... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ive been seeing Gary now for the past 6-7 months and is 1 on 1 follow up sessions both virtually and in person have been really amazing. At our initial meeting he gave me a detailed description of my... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I wanted to share my experience so far with the Hair Loss Centre, from the very first phone call I knew I had found a solution to my hair problems! I then had an in-depth consultation with Gary wh... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

  • Audley House, 13 Palace Street, SW1E 5HX, Victoria, London, Verenigd Koninkrijk

  • thehaircentre.co

4,9

Uitstekend

TrustScore 5 uit 5

304 reviews

5 sterren
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Beoordeeld met 5 van de 5 sterren

Great service

Gary was very friendly and personable. Very much recommend! 5/5

1 mei 2026
Review zonder uitnodiging
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Antwoord van The Hair Loss Centre

Hi Max. Thank you for this review. Its is very much appreciated. You know where we are if you need us in the future in the meantime, have a super bank holiday and enjoy the summer Best wishes from Gary and the Team.

Beoordeeld met 5 van de 5 sterren

What a nice man made me feel so good…

What a nice man made me feel so good and compliments he truly made my day ❤️

22 april 2026
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Antwoord van The Hair Loss Centre

Hi Daud. It was lovely to meet you yesterday and to actually be able to tell you, that you have no problems with your hair, you have no genetic hair loss or alopecia problems with hair whatsoever at this moment in time. As I said, if you do have any problems with you hair in the future, please feel free to contact us and we can go from there. But in my opinion our paths will never cross again. Have a lovely life. Best wishes from Gary and the team.

Beoordeeld met 5 van de 5 sterren

The hair loss solution has stopped my…

The hair loss solution has stopped my hair shedding and some regrowth

31 maart 2026
Review zonder uitnodiging
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Antwoord van The Hair Loss Centre

Hi Kobe. Thank you very much for this review. It is appreciated. Your recovery is now well underway and I anticipate you doing much better than we initially thought. It looks like you’re heading for pretty close to a full recovery over the next 12 to 14 months the first 12 months you’ve done brilliantly in that you have basically stabilised the hair loss and got some very very good regrowth throughout your whole hairline looks totally different when you compare your original photographs with the other day it is like looking at two different people best wishes from Gary and The team.

Beoordeeld met 5 van de 5 sterren

Very happy with the service !

Very happy with the service ! Gary knows a lot about hair and he explains things well so you get a good understanding of the products.

19 april 2026
Review zonder uitnodiging
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Antwoord van The Hair Loss Centre

Hi Karina. Thank you for this review. Its is very much appreciated. Speak soon. Best wishes from Gary and the Team.

Beoordeeld met 5 van de 5 sterren

Hair journey

My hair journey had been a tumultuous one starting in my late 20’s. Since meeting Gary and his team I feel so much more confident and my hair and follicles are thriving. Scalp and hair health is so important and Gary has helped me to incorporate this into my daily life choices.

11 april 2026
Review zonder uitnodiging
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Antwoord van The Hair Loss Centre

Hi Lisa. Thank you so much for taking the time to write this lovely review. When we speak this week we will build a plan going forward where you'll be able to maintain the full recovery that you achieved on the treatments. Best wishes from Gary and the team

Beoordeeld met 5 van de 5 sterren

Gary has been absolutely wonderful in…

Gary has been absolutely wonderful in every way. Incredibly knowledgeable, and kind. A brilliant treatment that works! Thank you for everything Gary ❤️

7 april 2026
Review zonder uitnodiging
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Antwoord van The Hair Loss Centre

Hi Amna. Thank you for taking the time to write this lovely review. It is very much appreciated. Look forward to seeing you soon. Let me know how you are for treatments. As we can always deliver if you cannot get into the centre. In the meantime, best wishes from Gary and the team.

Beoordeeld met 5 van de 5 sterren

Real Results If You Stick With It

I went to the Hair Centre after my hair started receding quite badly. I’ve been going to Gary for over 14 years now and the results have been excellent. My hair hasn’t receded any further, it’s become a lot thicker, and I’ve even regained hair in some areas. You do need to stay consistent with the treatment, but in my experience it’s definitely worth it.

24 maart 2026
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Antwoord van The Hair Loss Centre

Hi J. Thank you very much for taking the time to write this review sharing your story. This will really help other men and women thinking about dealing with their hair loss worries. It’s really encouraging to get your feedback to know how you’ve done with our treatment and advice over a 14 year time period. The very best wishes from Gary and the team at The Hair Loss Centre,and we look forward to seeing you at your next checkup.

Beoordeeld met 5 van de 5 sterren

I came to The Hair Loss Centre dejected…

I came to The Hair Loss Centre dejected and in shock at my entire scalp hair loss. After seeing a dermatologist who diagnosed alopecia totalis, I was at an ultimate low point. Gary has been instrumental in my recovery, emotionally and physically. Not only was his diagnosis of alopecia areata more precise, but his treatment has resulted in my hair growing back.

His humour is part of the treatment, I am sure, as he has a way of deflecting held anxiety and turning it into not hope, but faith in the clarity of his treatment

I use two Hair Centre products twice a day in the morning and just before I go to bed. I massage them in gently paying attention to the loss. I kindly say to myself, "i am processing and recovering from loss. My kindness to myself will be successful and my body will thank me for it".

3 x a week before I go to sleep I massage in Rosemary Oil and Peppermint Essential Oil and once a week I steam my scalp with Mielle Rosemary and Mint Hair Masque. When I do this on the next morning I wash my hair with a non sulphate, non silicone shampoo and as I cream my body add the remaining 100 percent virgin coconut oil on my hands to my new hair.

I sit and think of how grateful I am, take a hair supplement and fish omega oil supplement and have my breakfast.

Any chance of offering up my scalp to sun I take. No more tension or stress on my scalp. Those days are over! Whatever cover I have in the day comes off as soon as I get home.

I have hair, when I thought I would continue to have none. Thank you, Gary. I look forward to my hair continuing to grow back to its original length pre hair loss!

18 maart 2026
Review zonder uitnodiging
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Antwoord van The Hair Loss Centre

Hi Paula. This is such a wonderful description of your journey. It really is so appreciated that you’ve taken the time to do this. The main reason I enjoyed reading this is that it’s gonna give so many other women confidence in dealing with their hair loss problem. They don’t necessarily have to contact us for help but they just need to find a really good specialist who can get them on the right track because most problems are very easily solved. Obviously with the more complicated cases such as yourself we really do need to use intensive treatment over a long period of time to break the back of the hair loss cycle and get you into a strong recovery phase which is where we are now. I am so pleased for you with your progress because you deserve it as a person. And it’s lovely to see you smiling and enjoying your recovery and slowly but surely heading back to a full natural healthy head of hair again. Speak soon very best wishes from Gary at The Hair Loss Centre.

Beoordeeld met 5 van de 5 sterren

Never thought I’d see my hair grow back…

Never thought I’d see my hair grow back - amazing….!

16 maart 2026
Review zonder uitnodiging
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Antwoord van The Hair Loss Centre

Hi Matt. Thank you very much for taking the time to write this this review for me. It is very much appreciated. Hopefully your restock of treatments would arrive by now. Let’s catch up soon for a check up. Have a great evening best wishes from Gary and the team at The Hair Loss Centre.

Beoordeeld met 5 van de 5 sterren

Gary is brilliant

Gary is brilliant. You can’t get better treatment and care. If you are at all concerned about your hair he is the very best person to see. His products are all natural and the results are excellent.

10 maart 2026
Review zonder uitnodiging
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Antwoord van The Hair Loss Centre

Hi Helen. I was very sweet for you. Thank you for such a lovely review. I know you’re really busy all over the weekend. It was really kind of you to take your time and write. This review is very much appreciated. It also helps other women that are on the borderline of making that first phone call to seek help. It really does help to see these up-to-date reviews and it helps a lot of young women that might have lost their hair to actually save their hair. Speak soon see you at your check up in a few weeks time best wishes from Gary and The Hair Loss Centre.

Beoordeeld met 5 van de 5 sterren

Gary’s been looking after me for years…

Gary’s been looking after me for years now, he’s so professional and does such a good job, I genuinely couldn’t ask for more. He’s just brilliant at what he does.

14 maart 2026
Review zonder uitnodiging
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Antwoord van The Hair Loss Centre

Hi Nick. Nice to hear from you it’s been some time. Really appreciate you doing this review. I know how busy you can be. Let’s try and catch up next week at a video check up at least and go from there. Have a great weekend. I hope you’re still enjoying sunny Manchester. Best wishes from Gary and the team.

Beoordeeld met 5 van de 5 sterren

I have been a client of Gary’s for many…

I have been a client of Gary’s for many years and my experience over this time has been great. Gary’s technical knowledge instinct and kindness throughout have made a very difficult situation bearable and now after many years I have hair that I am proud of. I would definitely recommend Gary

31 december 2025
Review zonder uitnodiging
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Antwoord van The Hair Loss Centre

Hi Lorainne. Thank you for taking the time to write this lovely review. It is very much appreciated. Keep up the good work and be very diligent with your treatment’s. That’s the important thing at this time to make sure that you don’t slip and you make sure that you do your Treatments twice a day regularly. It’s great to see that you’re heading for a good recovery and that your hair is so thick and vibrant now. Also it’s really interesting how your hair colour is much sharper now. Speak soon. Happy New Year to you and your family, best wishes from Gary and the team.

Beoordeeld met 5 van de 5 sterren

9 months

Gary has been very helpful and informative. I have been under treatment for 9 months and it has been going good. Can't wait to see the end results.

30 december 2025
Review zonder uitnodiging
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Antwoord van The Hair Loss Centre

Hi Alisha. Thank you for sharing your experience with us. I am really delighted with your progress. Keep up the good work its paying dividends. Wishing you a very Happy New Year. Best wishes from Gary and the Team.

Beoordeeld met 5 van de 5 sterren

After starting my treatment at The Hair…

After starting my treatment at The Hair Loss Centre I am happy to report that my hair problems have completely disappeared. With excellent results and first class service I highly recommend Gary.

12 december 2025
Review zonder uitnodiging
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Antwoord van The Hair Loss Centre

Hi Lotta. Such a lovely review. Thank you for taking the time to write this review on Trustpilot. Best wishes from Gary and the Team.

Beoordeeld met 5 van de 5 sterren

Great result for my hair loss

Last year I lost half of my hair and was super stressed about it Gary at The Hair Loss Centre created a treatment plan which helped regrow almost all of my hair and I couldn’t be happier.

9 november 2025
Review zonder uitnodiging
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Antwoord van The Hair Loss Centre

Hi Homi. Yes your hair is looking excellent. A brilliant response to date. So everything is going to plan all you need to do is maintain the level of treatment you’re using and we can stage a full recovery in your particular case. Thank you for this lovely review, it is very much appreciated. Wishing you a very Merry Christmas and a Happy New Year to both you and your loved ones. Best wishes from Gary and the team.

Beoordeeld met 5 van de 5 sterren

I have been treat with the utmost…amazing

I have been treat with the utmost respect always there for me when I needed to chat any problem was always solved great company great products well recommended .

4 december 2025
Review zonder uitnodiging
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Antwoord van The Hair Loss Centre

HI Sharon. Than you for the super review here on Trustpilot. This is very much appreciated. Wishing you and your Mum a lovely Christmas and New Year. See you at your next check up. Best wishes from Gary and the Team.

Beoordeeld met 5 van de 5 sterren

It takes time but the results are there!

I’m about a year and a bit in now and i can really see a big difference as my hair starts to fill in - there are still some gaps as the hair grows but it’s really getting there!

3 december 2025
Review zonder uitnodiging
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Antwoord van The Hair Loss Centre

Hi Vilma. Thank you for this review. Your progress is excellent, well done. I hope your are enjoying life in NYC. Happy Christmas and we will catch up at your next check up in the New Year. Best wishes from Gary and the Team.

Beoordeeld met 5 van de 5 sterren

Update as of 1 December – Its really working!


I have been seeing Gary for almost 4 months and using treatments for severe alopecia. I now have no obvious patches, and my hair has filled in everywhere. OK - some of my new hair is very short- but growth means that I no longer have to use hair fibres or powder or thickening spray to disguise it – or wear a hat (unless I actually want to wear one). I must admit I was sceptical about the treatment – but it is working. I think I originally had 70% hair loss (?).

I am told that my results are very good, but I have used the prescribed treatments religiously. I am now going through the “wild hair” stage – and I’m so pleased to actually have hair (!). I was told 4 months ago that there would be a wild hair stage but did not believe it – but it’s true – this is happening.
Gary and the team have been brilliant. Treatments all dispatched efficiently – and in plenty of time. Questions answered very promptly – and I still have them – largely about what to do and what not to do. There is so much misinformation out there on the internet – Don’t listen to this – and get proper help.

Lastly, I am now having the conversation on how to make my hair grow back quicker / better/ thicker –NOT the “can I get my hair back?” conversation. I would like to get my mid-length thick hair back. I am told it will take approx. 1 year – so still waiting to see the end result – all very good so far – but will report back. Well done and ”Big thanks” to Gary and Hair Loss Centre team.

1 december 2025
Review zonder uitnodiging
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Antwoord van The Hair Loss Centre

Hi Paula. Thank you very much for sharing your experience. This will help to encourage other women to seek help before its to late. Thank you. Best wishes Gary

Beoordeeld met 5 van de 5 sterren

Great overall experience

My experience with Gary has been great. Despite me not being able to meet Gary face to face everything has progressed as Gary suggested from my initial assessment.
The delivery of the treatments abroad Regular monthly follow up appointments to see how I was getting on.
My treatments were shipped on time.
Gary is very friendly, thoughtful and professional.
The process takes time but is worth it.

1 november 2024
Review zonder uitnodiging
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Antwoord van The Hair Loss Centre

Hi Anna. thank you for taking the time out of your busy life to write this review on Trustpilot. The way you explain your hair journey to date is really great and very helpful to new client just starting there treatments. Thank you for this review. Speak soon and safe travels. Best wishes from Gary and the Team.

Beoordeeld met 5 van de 5 sterren

Satisfied customer

I’ve been a Hair Centre client for years now. No complaints at all. Very good service and very diligent staff

29 oktober 2025
Review zonder uitnodiging
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Antwoord van The Hair Loss Centre

Hi Steve. Thank you for this Trustpilot review. It is really appreciated, thank you. I hope that you are having a super week. Speak soon at your next check up, and remember if you need a refresh on your treatment supplies please email and order now as December is just hard work to deliver anywhere on time. Best wishes from Gary and the Team.

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