The Hearing People Reviews 

4.352
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Today I saw seen by Harisankar Bindu, and i had a first rate experience. Nothing was too much trouble for Hari as he took the time to carefully explain in fine detail about how to care for my new hea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Joby was very patient with my elderly and difficult grandmother when he came for a home visit to remove ear wax and perform a hearing test. He allowed her to have cigarette breaks and attempted multip... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve now had three appointments about new hearing aids and every time I’ve had thorough and professional attention. The audiologists are always friendly and helpful, discussing every aspect of my hear... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Pranash James dealt with my elderly mother's hearing test and hearing aid fitting in a very friendly, caring, attentive and efficient manner. It was first class treatment with a smile which made her f... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Audicien

Geschreven door het bedrijf

We’re The Hearing People, and hearing is all we do. We keep hearing care simple and human, so it’s easy for everyone to access. Hearing brings joy into everyday life, and everyone deserves to tune into more of those special soundwaves. We deliver both NHS‑funded and private hearing care, with the same level of expertise, warmth and attention for every patient, every time. The Hearing People is a trading name of Audiological Science Ltd.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,9

Alle reviews

(4.352)

1.749 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Hearing Test in Fakenham - really easy to do

Had my hearing test in Fakenham. Really easy destination to get to, plenty of parking and really helpful staff. My audiologist was helpful and very informative. Showed me the app and fitted with hearing aids there and then. Great service all round.

30 juli 2026
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Antwoord van The Hearing People

Hi Rosemary, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 4 van de 5 sterren

Your colleagues were very helpful and…

Your colleagues were very helpful and explained everything. I am still getting used to my new hearing aids and a follow up appointment would be useful to ensure I am getting the best from my hearing aids.

24 juli 2026
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Antwoord van The Hearing People

Hi Chris, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

I was completely satisfied with the…

I was completely satisfied with the service i received.

30 juli 2026
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Antwoord van The Hearing People

Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Very efficient, on time and explained everything really well fully taking into account the clients difficulty in hearing and talking.
A very pleasant experience.

5 augustus 2026
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Antwoord van The Hearing People

Hi Jean, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

I was at bourne surgery steve Reeve

I was at bourne surgery, A very charming polite,and very helpful young lady explained everything well, and helped me with app

5 augustus 2026
Review zonder uitnodiging
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Antwoord van The Hearing People

Hi Stephen, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

Jessica's Amazing Care

Jessica W was fantastic, so helpful and explained all the different parts of the ear that can be affected with hearing loss. My tinnitus is so much better, a lot of relief and her recommendations for itchy ears was spot on.
It was a pleasure meeting her.

22 juli 2026
Review zonder uitnodiging
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Antwoord van The Hearing People

Hi Jayne, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

My first visit to The Hearing People…

My first visit to The Hearing People and Harisanker did a great job of updating (replacing) and reprogramming my hearing aids.

5 augustus 2026
Review zonder uitnodiging
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Antwoord van The Hearing People

Hi Glynn, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 1 van de 5 sterren

Not responsive to Complaint.

This company also trades as Audiological Science from whom I purchased Widex Hearing Aids a couple of years ago.
The hearing aids developed a fault and I contacted The Hearing People who agreed to send me replacement receivers.
After 11 days, 4 phone calls and a text message I have still not received the receivers.
So much for their lifetime guarantee!

5 augustus 2026
Review zonder uitnodiging
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Antwoord van The Hearing People

Hi Dougie, thank you for sharing your feedback. We’re really sorry this hasn't been the experience we aim to give.

We’d like to investigate what happened and put things right for you. If you’re happy to, please email us at feedback@thehearingpeople.co.uk or give us a call on 0345 163 0345 so we can help.

Beoordeeld met 5 van de 5 sterren

Productive

It was quick, precise and effective.

28 juli 2026
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Antwoord van The Hearing People

Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

That the woman helping me was so…

That the woman helping me was so patient, polite and professional !

4 augustus 2026
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Antwoord van The Hearing People

Hi Joseph, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

Very thorough

Very thorough. Follow up experience excellent.

28 juli 2026
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Antwoord van The Hearing People

Hi Chris, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

The lady was loverly very polite…

The lady was loverly very polite friendly . Explained everything well . Showed how to look aftwr the hearing aids and clean them . She was very god at her job .

4 augustus 2026
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Antwoord van The Hearing People

Hi Margaret, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

Navama Joshy made me feel at ease and…

Navama Josh made me feel at ease and she explained everything to me.

3 augustus 2026
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Antwoord van The Hearing People

Hi Carol, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, easy appointments, I can hear again.

4 augustus 2026
Logo The Hearing People

Antwoord van The Hearing People

Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 1 van de 5 sterren

Inadequate

Feeling fobbed off by this company with some wholly inadequate hearing aids (non-digital - I've been wearing digital for 8 years), I made a new appointment, for 3.15 today (4 August). I was told not to be late. I answered a follow up text with a YES to the arrangement. On arriving at reception I was told that the appoiontment was at 5.00. Which it wasn't. No apology. This is a second-rate organisation that the NHS should not be employing.

4 augustus 2026
Review zonder uitnodiging
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Antwoord van The Hearing People

Hi Wynn, thank you for sharing your feedback. We’re really sorry this hasn't been the experience we aim to give.

We’d like to investigate what happened and put things right for you. If you’re happy to, please email us at feedback@thehearingpeople.co.uk or give us a call on 0345 163 0345 so we can help.

Beoordeeld met 5 van de 5 sterren

Joby visited us today we found he very…

Joby visited us today we found he very knowledgeable patient and helpful would recommend he to anyone

4 augustus 2026
Review zonder uitnodiging
Logo The Hearing People

Antwoord van The Hearing People

Hi Darren, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

Joby was very patient with my elderly…

Joby was very patient with my elderly and difficult grandmother when he came for a home visit to remove ear wax and perform a hearing test. He allowed her to have cigarette breaks and attempted multiple times throughout her resisting until the test was completed. He explained clearly to us how to fit the hearing aid and how to use it. He is very professional, caring and helpful. Thank you.

4 augustus 2026
Review zonder uitnodiging
Logo The Hearing People

Antwoord van The Hearing People

Hi Evelyn, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

Very satisfied.

My appointment was on time and the audiologist understood exactly my problem. The hearing aid was replaced and reset perfectly. The service was very professional and polite. Thoroughly recommended.

4 augustus 2026
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Antwoord van The Hearing People

Hi Neville, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

Joby was a gentleman

Joby was a gentleman. He did a very good job, programming and testing for a new hearing aid. Now I can hear loud and clear. Thank you very much for your professionalism and good work.
Godspeed.

4 augustus 2026
Review zonder uitnodiging
Logo The Hearing People

Antwoord van The Hearing People

Hi Joseph, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

Excellent very thorough throughout the…

Excellent very thorough throughout the whole process. Delighted with the outcome.

3 augustus 2026
Logo The Hearing People

Antwoord van The Hearing People

Hi John, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

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