The Hearing People Reviews 

4.396
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Wonderful experience seeing Aisha in Bromsgrove, at the Enterprise Park. Welcoming and reassuring, she talked me through the process and told me I could stop or ask questions at any time. Fortunately... Toon meer

Beoordeeld met 5 van de 5 sterren

Sruthi asked me many hearing and health related questions and did an examination of my ear canals followed by a hearing test. She explained the results clearly and then proceeded to calibrate my new... Toon meer

Beoordeeld met 5 van de 5 sterren

Explained what was happening to my 89 year old mother very clearly . Did not rush the appointment . My mother was very anxious but they talked her through each part of the assessment & explained a... Toon meer

Beoordeeld met 5 van de 5 sterren

I saw Mr Pranosh James on 17th August 2026 at Hastings Station Plaza. He was absolutely brilliant, especially at listening to my “problems” with the hearing aids, and explained everything clearly, and... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Audicien

Geschreven door het bedrijf

We’re The Hearing People, and hearing is all we do. We keep hearing care simple and human, so it’s easy for everyone to access. Hearing brings joy into everyday life, and everyone deserves to tune into more of those special soundwaves. We deliver both NHS‑funded and private hearing care, with the same level of expertise, warmth and attention for every patient, every time. The Hearing People is a trading name of Audiological Science Ltd.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,9

Alle reviews

(4.396)

1.794 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The practitioner was excellent

The practitioner was excellent. He gave my husband a new hearing aid and explained how to link it to his phone. My husband was extremely impressed

20 juli 2026
Logo The Hearing People

Antwoord van The Hearing People

Hi Corinne, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

Dona who looked after me was excellent

Dona who looked after me was excellent. She was very warm friendly and informative. She had plenty of time for me and very thoughtful.

17 juli 2026
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Antwoord van The Hearing People

Hi John, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

Professional and friendly servce

It was carried out in a very professional manner. Everything was explained clearly and comprehensively by the Audiologist in a friendly and reassuring way

17 juli 2026
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Antwoord van The Hearing People

Hi Brian, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

A good experience

The Audiologist was polite, friendly and professional. The advice given was succinct and relevant.

16 juli 2026
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Antwoord van The Hearing People

Hi Marc, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

Not rushed

Not rushed , very patient

10 juli 2026
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Antwoord van The Hearing People

Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

I'm very happy with the service.

I'm very happy with the service.

16 juli 2026
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Antwoord van The Hearing People

Hi Manjula, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

I had a very good experience today ....

I had a very good experience today, I apologise as I have forgotten the young lady's name ..
she welcomed me into the room, explained about the service that she was offering and ran through it thoroughly
I left the building with my new hearing aids and was very comfortable walking through the shopping centre on my way home

16 juli 2026
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Antwoord van The Hearing People

Hi Margaret, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

No sales pressure and no quibble refund

What impressed me about Febin was the complete lack of sales pressure, allowing me lots of time to try out a couple of new aids, and most importantly refunding my money when i felt the aids were not sufficiently better than my NHS ones. When you’re potentially spending such a lot of money, it’s good to know this company can be trusted to treat you fairly.

16 juli 2026
Review zonder uitnodiging
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Antwoord van The Hearing People

Hi Camilla, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

Impressive experience

Joshua very knowledgeable and put me at my ease. Very easy to understand and results explained in everyday terms.

15 juli 2026
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Antwoord van The Hearing People

Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

We had an appointment with Pranosh…

We had an appointment with Pranosh James and it was a Wonderful experience! We would Highly recommend the hearing people!

3 juli 2026
Review zonder uitnodiging
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Antwoord van The Hearing People

Hi Maria, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

Appointment

Everything was explained to me very well during my appointment, Joshua was very kind and made me feel at ease ,

16 juli 2026
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Antwoord van The Hearing People

Hi Sheila, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

Excellent.

Excellent service and everything explained well.

9 juli 2026
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Antwoord van The Hearing People

Hi Colleen, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

Sruthi put me at ease.

Sruthi put me at ease.
She explained all the procedures
Overall a pleasant experience for what might have been a bit stressful otherwise
Thank you

8 juli 2026
Review zonder uitnodiging
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Antwoord van The Hearing People

Hi Andrew, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

Brilliant!

Caitlin was absolutely superb in improving my hearing and confidence dramatically. She cleared my blocked ears, gave me a hearing test and measured me for all-new aids and moulds all on our first meeting.
Previously all these things would have been carried out by different people at different surgeries on different dates.
And it was all done with such charm and professional skill that I feel as though I cannot express my appreciation enough ..
Thank you so much,
Chris

previously all of these would have been done by different people at different surgeries on different dates. Quite brilliant! And all done with charm and professional skill.

15 juli 2026
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Antwoord van The Hearing People

Hi Chris, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

Great service.

My husband went to Plas Med for an assessment Sajana was excellent explaining clearly what my husband had to do regarding his hearing test.
He was fitted with hearing aids and what a difference it has made I cannot remember the last time I spoke to my husband without having to shout or repeat myself.
Excellent service and an extremely knowledgeable and caring audiologist.

15 juli 2026
Review zonder uitnodiging
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Antwoord van The Hearing People

Hi Linda, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

A very comforting experience The whole audiology appointment was…

The whole audiology appointment was carried out very professionally friendly,informative and caring for the patient.The fitting was a good experience and all stages were explained and explained in detail.

15 juli 2026
Logo The Hearing People

Antwoord van The Hearing People

Hi Dennis, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

Highly recommendsed

the care and attention that the audiologist took.
Very pleased with the test and the hearing aids

9 juli 2026
Logo The Hearing People

Antwoord van The Hearing People

Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

Joby Jose

Joby Jose
joby was very efficient and helpful when he came to fit hearing aids for my father

15 juli 2026
Review zonder uitnodiging
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Antwoord van The Hearing People

Hi Neville, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

Joby Jose saw me today and did a very…

Joby Jose saw me today and did a very good job of fixing my new hearing aids and giving advice on aspects of use and battery access, thank you.
R. Diston.

15 juli 2026
Review zonder uitnodiging
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Antwoord van The Hearing People

Hi Bobby, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Beoordeeld met 5 van de 5 sterren

Fantastic experience

Fantastic experience. Raj was very supportive, and clear about what was happening.He showed me the test results, which was nice to see. He adjusted my new hearing aids, and showed me how to alter them with my phone.

14 juli 2026
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Antwoord van The Hearing People

Hi Jennifer, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

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