The Hot Tub Mover Reviews 134

Extremely competent and professional, Ben responded to my initial enquiry straight away and used Google maps to survey the sight and assess the possibilities. I was given very clear instructions on how to provide additional information regarding the access around potential restrictions. They were brilliant! Brought a huge crane on the arranged date and lifted the large swim spa away from a sunken pit in my back garden. I’m so happy to have chosen to get this done professionally by them as it was done in a few hours and I’m in no doubt that if I had tried to do this independently I would have encounted many challenges, probably injuries and taken a week or two and probably ended up with significant unexpected costs. First class operation, I can’t recommend them highly enough. A highly skilled team with the best equipment, it was an impressive operation and I’m I’m so happy they could do it.

I cant praise this business more highly Ben and Paul were excellent, deserve more than 5 stars,
So knowledgeable, so much expertise in knowing how best to manoeuvre our old hot tub out of our garden.
Kept us informed of expected time of arrival and worked quickly and efficiently to get the job done.
Thanks so much guys hope the rest of your day was ok 👌

I can’t praise these people enough from booking them through to completing the job.ben phoned me to inform me he had sent Paul ahead to prepare the hot tub ready for lifting.ben arrived approximately 20 minutes later with the hiab crane and within 15 minutes they had craned the hot tub up over the garage and placed it on to the back of the truck and secured it ready for transportation.what more can I say 👍thank you

Very professional service got the job done very quickly with no problems well worth the money

Highly recommend The Hot Tub Mover. Very professional and efficient service despite a tricky removal situation. Ben was very polite and communication was great. Wouldn’t hesitate to use again.

⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding Service – Exceeded All Expectations!

We had a huge hot tub delivered today, and honestly, I didn’t think there was any chance it would fit into the tight area we had planned in the garden. But wow — the delivery team absolutely pulled it off with professionalism, precision, and a fantastic attitude throughout.

From the moment they arrived, it was clear they knew exactly what they were doing. They worked with us every step of the way, navigating the tight access and tricky positioning with total confidence. It felt like a real team effort, and their problem-solving skills and determination truly impressed us.

Now the hot tub is in place, and it looks perfect. I still can’t quite believe they managed it!

If you’re thinking about ordering from this company — do it. You’re in safe hands. I cannot recommend them highly enough.

Excellent work from Ben and his team. We had a swimspa moved from the NW of England to Norfolk, took over 2 days as was such a huge journey. Couldn't of asked for a more hassle free job from start to finish.. Constant updates on how the move went. Super professional company! Highly recommend this company..

Just amazing to see a job done so professionally. On time, friendly and courteous. Would definitely recommend them

A complete hassle free service. Friendly, extremely knowledgeable and professional. A credit to the team. If you would like a hot tub or spa moving, then choose this company.

Great guys who did a great job. Easy to book and communicate via WhatsApp. Showed up when they said they would and removed the hot tub with their crane no problem. Great service and very friendly. Would recommend.

Really pleased with our recent hot tub disposal. Easy to get the date booked for disposal and great communication throughout. The access for removing the tub by crane was quite tight but it was all sorted without any fuss. Thank you.

Amazing service. We had a list minute issue relocating our sauna having moved house and they helped out within 24 hours and helped us get from trailer to garden. Something we could never have done!

Would definitely recommend this company.
I was so nervous about having to remove this hot tub over the buildings from our closed-in back garden, but from the start of our enquiry Ben was calm and professional, and reassuring. It was an awkward lift-out because of the angle from front to back, and there were a myriad of overhead wires to negotiate, but the crane driver was an artist - an aerial ballet of delicate movement. Ben and the lads (sorry, I'm awful with names)
guided the tub with ropes on the ground and it was over in a jiffy. Polite, professional, confident, knowledgeable, tidy and every question answered fully. Value for money, job well done. Entertainment for the whole street, we should have sold tickets. Thank you.

What a great service Ben and his team provide!

Very easy to deal with on the lead up to removing our hot tub and a slick and efficient job done on the day for a very reasonable price.

I would not hesitate to recommend this company if you ever need a hot tub removing.

This service was excellent from the first contact and very competitive quote to the removal of our hot tub. Ben and Andrew (the Hiab driver) were both very polite & efficient.
Our old tub was lifted and over our rear garden wall approx 10m away. The removal took about 35 to 40 minutes. This was all done while taking care of our property. I would highly recommend The Hot Tub Mover Ltd to anyone wanting a tub moved or removed. Thanks so much for a great job Ben & Andrew.

What a great experience we’ve had using Ben and the team to move our hot tub across the country, into storage and finally into our summerhouse at our new property, the first move was a tricky one and they made easy work of it in a polite and professional manner. I would not hesitate to recommend them in the future and the costs were very fair. Can’t wait to start enjoying our tub again in its new home 😉

Went above and beyond; travelling approx. 150 miles, managing to remove our unwanted hot tub (through very tight spaces). Thank you for all your effort.

These guys are pure class. We had the most challenging of pick up and deliver locations, all other providers turned us away or did not respond.

The Hot Tub Mover team went the extra mile, made it all happen, did the job and all with a smile on their faces.

Would recommend to anyone.

Ben and his team are just a class act. On a very difficult recovery they just knew exactly what they were doing and recovered a large swim spa safely and with minimum fuss. I would 100% recommend The Hot Tub Remover for a no hassle move. Many thanks guys!

Bang
Top quality install of the new sex tub
Well done guys
Brilliant service
Great price
All easy
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