I've ordered several items over the years; always great products at good prices and dispatched quickly. Items like Booboo are used by the whole family. I've asked questions before and they've always... Toon meer
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Lees wat reviewers zeggen
So good to find this lovely company. I have just used the cleansing balm....wow! followed by the frankincense moisturiser and am very impressed with how my skin feels. Glorious products. I'... Toon meer
Fabulous all-round cleanser, including makeup removal. Doesn’t sting my eyes or upset my sensitive skin. Sinks quickly into the skin and smells beautifully fresh and citrus. I love it and would buy ag... Toon meer
Fabulous products and brilliant customer service. I purchased the deodorant and the face balm. I've been looking for a small ethical British beauty company and Ilex Wood definitely fits the bill.... Toon meer
Bedrijfsgegevens
- Gezondheids- en schoonheidsartikelen winkel
- Cosmeticawinkel
- Cosmetisch productleverancier
- Cosmetische producten leverancier
- Schoonheidswinkel
- Toiletbenodigdhedenwinkel
Geschreven door het bedrijf
Because Beauty Doesn't Have to Cost the Earth. The Ilex Wood is an independent British natural skincare company, founded in 2018 and based in Northamptonshire. We handcraft natural skincare and body care products using carefully selected botanical ingredients, with a focus on creating effective, concentrated products while reducing our impact on the environment. Our range includes natural face creams and serums, cleansing balms, salves, body balms, lip balms, massage oils and our popular natural deodorants. We believe skincare doesn't need to be complicated or filled with unnecessary ingredients. Many of our products use waterless formulations, meaning they are highly concentrated and a little goes a long way. By removing unnecessary water, fillers and excessive packaging, we can create products that are both practical to use and more efficient to manufacture and transport. Sustainability has been at the heart of The Ilex Wood from the beginning. Our products are vegan and cruelty-free, and we avoid palm oil and plastic packaging wherever possible. We carefully consider everything from the ingredients we source to the packaging we use and how our products reach our customers. Unlike many beauty brands, we manufacture our products ourselves. Our skincare is handmade by our own team in Northamptonshire, giving us control over the quality of the products we make and allowing us to remain true to the principles on which The Ilex Wood was founded. Today, thousands of customers across the UK and beyond use The Ilex Wood as part of their everyday skincare and body care routines. We remain proudly independent, proudly British and committed to proving that beauty really doesn't have to cost the Earth.
Contactgegevens
Verenigd Koninkrijk
- hello@theilexwood.com
- theilexwood.com
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A great product that really works!
A great product that really works!
The products arrive well packed and…
The products arrive well packed and with a lovely personal message. My daughter in law found this company and I have since reordered. I’ve tried the face moisturiser - rose and frankincense and the eye serum with cacay. It’s great to find clean natural product which help to nourish. My skin feels amazing after use and I will continue to use this company.
Paid but not received
I purchased an order from Ilex Wood but decided not to order again as it was not to my liking. Back in November I received an email saying another order was about to be dispatched so I emailed back to say I hadn't ordered anything. Apparently because of a discount I accepted the first time round it meant I had to pay for a minimum of two orders. Okay that's fine. (A refund was also refused even though the order had not yet been dispatched). The money had already been collected from my account for this second order but after numerous emails (some of which were answered, some were not) I still did not receive the order paid for. I was told initially that although payment had been collected from my bank account they didn't think I wanted the order!! Their reasoning was because I had told them 'please make sure that no further items are posted to me and that you do not automatically take any future payments as I do not wish to purchase any more items from Ilex Wood'. Really!! If they thought I didn't want the order already paid for then why not issue a refund? To this day I have not received the order or a refund.
Disappointing
I'm so disappointed with this product. It's soft and sticky and therefore difficult to apply, its deodorising properties are negligible and the fragrance is barely discernible.
I've had much more success with cheaper deodorant sticks in the past. I thought I'd try one that was a bit more of a premium product and this is the first time I've used Ilex Wood. Unfortunately it will be the first and last time.
A shame.
On my second lemon balm and peppermint…
On my second lemon balm and peppermint lip balm. It comes in an easy to open cute little metal screw top tub. No horrid plastic. Smells and feels great. Would recommend.
I bought the rosemary and dandelion…
I bought the rosemary and dandelion salve for healing my tissues and muscles. As soon as I put the salve on my arm and hand it's helping heal them at a faster pace.
What can I say about this company..
What can I say about this company..
Absolutely fantastic. Customer service. Lovely small business. Beautiful natural skincare. I'm now on my 4th pot of their rose and frankincense moisturiser.
Smells divine and last for ages. Good price as well. 💕
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